Protyre Autocare - Crewe Avis 

297
TrustScore 5 sur 5

4,8

64 Nantwich Road, CW2 6AL Crewe, England, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Friendly staff, very happy with the price for MOT. The only issue I had was when I picked my car up, I found the headlights had been left switched on. The widows were open and the compartment for USB... Voir plus

Noté 5 sur 5 étoiles

My first visit to Protyre in Crewe, was really positive. I was seen at my allocated time slot, 2 tyres fitted quickly and when I asked if they could check all my tyre pressures it wasn’t a problem at... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service from start to finish. I booked my MOT in advance, and everything was quick and well organised. I was seen on time with very little waiting. The staff were friendly, professional and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Efficient,very helpful and polite. Within 10 minutes of arriving at the garage my car was on the ramp and getting a full inspection underneath. The problems were quickly diagnosed and explained to me... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • 64 Nantwich Road, CW2 6AL, Crewe, England, Royaume-Uni

  • 01270 419222

4,8

Excellent

TrustScore 5 sur 5

297 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,8

Tous les avis

(297)

32 618 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thumbs up to Kyle and team

Booked another of the families car in for mot online having used this company three times already, very straight forward, great price. My wife dropped it off at the Crewe branch and said the lads were polite.
The mot was done on time and I received a phone call from Kyle saying car had passed and was ready for collection, I was very pleased with Kyle and his manner, wife collected and again the lads very polite.
Got daughters mot coming up so will be back
Thanks

23 janvier 2024
Noté 1 sur 5 étoiles

8.5 hours is not enough time for a service and MOT

Paid for a 'gold service' and MOT, dropped car off at 8:30, went back at 5pm to pick it up after no updates to see the car on the ramp having the MOT - then told it had failed - '2 minor things' if had 10 more mins would be able to sort it out for you but not enough time! Went back on Monday to be told cost to repair was £221! - for a ball joint gaitor that was letting in dust - 'the whole thing has to be replaced' Got nothing to show the service was completed - no checklist or similar - when pressed gave a copy of the invoice! Gold service says will increase chanc of passing the MOT - suspension should have been checked and if faulty I surely should have been advised - very poor all around.

17 janvier 2024
Logo de Protyre Autocare - Crewe

Réponse de Protyre Autocare - Crewe

Dear Customer, 

We appreciate you taking the time to raise your concerns following your recent MOT.

We have informed the Area Manager, they will be in touch in due course to discuss your experience further.

Kindest Regards,
Phoebie
Customer Care Advisor - Protyre

Noté 5 sur 5 étoiles

Great Service

Very helpful on the phone, and were able to change our damaged tyre straightaway. Would definitely recommend trying these guys.

23 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Good service

Friendly staff, clean customer reception area, quick and efficient service and competitive price

22 novembre 2023
Noté 1 sur 5 étoiles

Broke all 4 locking wheel nuts

Broke all 4 locking wheel nuts. Including the removal tool. Told me they couldn’t get the last wheel nut off and I had to take it elsewhere to be removed. Removed it myself within 5 minutes. Didn’t replace the wheel nuts that broke and I was left to drive away with a missing wheel nut on every wheel. Also the one hour allocated time slot was none existent. Vehicle was there from 10.15 am. Until around 4.30 pm

8 novembre 2023
Logo de Protyre Autocare - Crewe

Réponse de Protyre Autocare - Crewe

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

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