Away from home needed 2 front tyres on motorhome. Booked online .seen promptly on arrival , very friendly and professional person who changed tyres. Called back a few days later to gave wheels retorte... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 3 Parc Gwynfryn, Crymych, SA41 3RJ Crymych, Pembrokeshire, GB
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Lisez les avis des autres
Lovely friendly staff, very thorough and advised me on my tracking, brakes etc. As a female i was very apprehensive but crymych depo was absolutely amazing and made me feel at ease. Happy knowing my c... Voir plus
I had to visit your Crymych premises on two separate days to have four tyres fitted. First visit was very good with the two staff involved highly professional, skilled with good communication skills.M... Voir plus
The service was fantastic from the gentleman in the garage. Took me ages to get through on the phone but he explained he was on his own and busy. Still took the time to say he would see me if I came d... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Crymych
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 3 Parc Gwynfryn, Crymych, SA41 3RJ, Crymych, Pembrokeshire, Royaume-Uni
- 01239 831111
4,9
Excellent
261 avis
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Excellent service
Excellent service, friendly and cleaned the alloys after fitting the new tyres. Would recommend
12 septembre 2023
Very good service quick and professional
12 septembre 2023
Staff were extremely helpful and…
Staff were extremely helpful and knowledgeable, conducted my tyre changed quickly and efficiently brilliant service,
5 septembre 2023
Always super helpful
Always super helpful, efficient and good value. I wouldn’t go anywhere else.
19 juillet 2023
Professional Service
Professional, no fuss service. Becky & Richard gave me options to suit my budget. Two tyres fitted with minimal delay & in a quiet, efficient and prompt manner. Excellent Team. Very pleased with service provided. Highly recommended.
14 juillet 2023
Great service Protyre Crymych.
Great service, friendly staff, and always willing to help.
18 juillet 2023
Very friendly and professional service
Very friendly and professional service. Quick, efficient and helpful.
27 juin 2023
Good customer relations.
20 juin 2023
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Turning away custom!
My car needs tracking, this company is the only place locally that does 4 wheel tracking (a machine that was considerable expense presumably). Two weeks ago I called in to get it done, but the nuts are seized and extensive heat is needed to free them. They didn't have the necessary equipment to do this. Apparently this centre had already requested it, however luckily the day I was there the regional manager was there and assured me they would get the equipment and I could come back in a week. Two weeks later and they still cannot sort my tracking as they don't have the equipment! This seems absolutely ridiculous. I know I am not the only customer they've had to turn away because of this. When my tyres need replacing because they've worn unevenly I hope Stoddart/Protyre will cover the cost. Very frustrated.
15 juin 2023
Avis spontané
Réponse de Protyre Autocare - Crymych
Dear Marianne Froom,
Thank you for leaving us a review and for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your registration and contact number a team member will be in touch.
Kind regards
Eddie
Customer Care - Protyre
Robbing Tw@ts
Robbing, scam artists.
I had a slow puncture on a fairly new tyre. They tried to tell me i needed a new tyre. Only one they had in stock was £97. I kindly refused.
Went to Tivvy tyres in Cardigan who fixed/plugged the leak for £15.
Had to use Stodart tyres in the past due to being stuck, and had a feeling they were ripping me off. This incident confirmed it.
5 juin 2023
Avis spontané
Réponse de Protyre Autocare - Crymych
Dear Nick,
We are sorry to hear you feel this way following your visit to our centre.
We would really appreciate the opportunity to follow this up with you; therefore, If you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your registration and best contact number, Higher Management will then be in touch.
Kindest regards
Phoebie
Customer Care - Protyre
The guys at Crymych were very helpful…
The guys at Crymych were very helpful and finished the work fast and well.
23 mai 2023
Excellent service and price
Very fast, friendly and great price. Would thoroughly recommend
26 avril 2023
competitive service and price
I had to visit your Crymych premises on two separate days to have four tyres fitted. First visit was very good with the two staff involved highly professional, skilled with good communication skills.My second visit which had different staff was less smooth although quite acceptable. Premises were neat and tidy with ordering, billing and general service good. Tyres seem good value but only time will tell
21 mars 2023
Excellent service AAA+++
Fitter very courteous and helpful in advising what tyres needed changing.. He was working alone and there were people waiting,but didnt get flustered at all. Very proffessional. Thank you.
18 mars 2023
New tyre had leaking valve.
New tyre had leaking valve.
Made appointment to get it fixed or replacement tyre and premises closed when I arrived. Left phone message and no one called back.
16 février 2023
Réponse de Protyre Autocare - Crymych
Dear Mary,
Thank you for taking the time to bring this to our attention. We are sorry to hear that your recent experience at our Crymych branch hasn't been a positive one for you on this occasion.
We have notified the Area Manager of your concerns and they will be in touch as soon as they can to discuss this further with you.
Kindest regards,
Georgia
Customer Care - Protyre
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