All the staff were professional & friendly. A choice of tyres & cost were offered. Double checked everything after having on going problems with their tracking machines. Would highly recommend Denton... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementAnnan Road, Dumfries, DG1 3JX Dumfries, Scotland, GB
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Lisez les avis des autres
Easy to purchase tyres and book appointment. Friendly welcome, quick and efficient service. Clean and light waiting area. A job well done! Will use again.
L'entreprise a répondu
After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... Voir plus
L'entreprise a répondu
Credit where it's due. On two previous occasions they told me that I didn't quite need my front tyres changed yet. This was after I had been told I needed them changed by by a multinational company, a... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Dumfries
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, Royaume-Uni
- 01387 254433
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Brilliant service
1 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Tyres were left with different…
Tyres were left with different pressures and to much in 1 of them.
1 avril 2026
Réponse de Protyre Autocare - Dumfries
Dear Mr Whiteside ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Dumfries branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards
Kayliegh
Customer care - Protyre
Swift no nonsense service with a…
Swift no nonsense service with a quality reasonable price
27 mars 2026
The staff were efficient
The staff were efficient, polite and the job was completely quickly and my car left neat and tidy
25 mars 2026
Good price and service
23 mars 2026
Excellent service as always
Excellent service as always. Needed a new battery. Very helpful and friendly staff. Fitted the battery very quickly.
6 mars 2026
Happy Customer
A good selection of tyres at a competitive price. Staff were very professional and I am more than happy to recommend this company to anyone.
11 mars 2026
Superb visit
Superb visit . Dealt with promptly and efficiently. Will use again in future . I recommend this company.
24 février 2026
Réponse de Protyre Autocare - Dumfries
Dear Eric Ian,
We're happy to hear that your visit was superb, and we appreciate your kind recommendation.
We are glad you were dealt with promptly and efficiently.
We look forward to welcoming you again at our Dumfries branch in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service by the lads
2 mars 2026
Bridgestone Tyres
Easy to order. Tyres were brought to Annan Rd on time and job completed professionally
2 mars 2026
I have dealt with the Dumfries depot…
I have dealt with the Dumfries depot for many years and have always found them very careful with my cars.
Sometimes their price was slightly higher than other suppliers but due to the above, my loyalty lies with the Dumfries depot
2 mars 2026
Fast and efficient service from the…
Fast and efficient service from the manager and his team. Manager super friendly and happy to help with issues I had. Did a check over my car for me and picked of on a developing issue that ment I could get it sorted before it became more serious.
27 février 2026
Avis spontané
I delivered car early
I delivered car early. Then left it and was told it would be ready in an hour. Left one and a half hours because didn’t want to hassle. Got back car still not done. Waited another hour. Was told wheel alignment couldn’t be done due to an issue with car. I asked if they could mend. They said they would call me back later that day to arrange appointment. No call back. No refund for wheel alignment. Im pretty miffed to be honest. Three stars was generous really
25 février 2026
Réponse de Protyre Autocare - Dumfries
Dear Annie Butterworth,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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