Protyre Autocare - Exeter-Sowton Avis 

Really great communication re customer service - 2 machines down and wait explanation /made to every customer

When clutch went, every help was given to assist me as fully as possible - greatly appreciated

Always great service. I use Protyre for all my vehicles. The Exeter Sowton branch has always been great and now the reception and wating area have been updated its a better place to wait for the work to be completed.

Easy to use website, choice of tyres and good service on the day

Not my usual choice for tyre services, but they was recommended by a friend. Had a single loose wheel taken in for a slow puncture, fixed the puncture no problem but it cost me hell of alot more than I expected. And what they charge to dispose of a valve... wow.
I will stick with my regular supplier.

Toby is such a nice guy and very very helpful

Good range of tyres on website which is easy to navigate and select your chosen tyres. Offers flagged on the site appear alongside various tyre options. Full details as to quality, noise and application are shown.
Booking slots are presented well and again easy to make you choice between location and time slot. Everything in place upon arrival and a call back to advise the vehicle is ready for collection.

Great service. Went with a popped tyre, sorted within the hour. As a woman I always feel safe and trust them.

Quick and efficient service. Helpful staff.

Staff were polite and friendly, I would have given 5 stars if I hadn't booked in noon and had to wait for over an our to start work on my car.

Wait time is a joke! Nearly 3 hours wait for one tyre. The staff in the office don’t seem to know what they are doing.
Couldn’t actually tell you who was in charge….
The staff in and out of the garage were constantly in and out and looked very overwhelmed with work as so busy. I think you need to hire more staff. Or the why you need 3 on the front and not lending a hand too the other staff when the wait is so long. Unfortunately that will be my last time and will be going elsewhere in sowton due to front of house and lack of staff. The time wait is a joke

Very helpful and professional nothing is any problem

Fantastic service, the lady on the front desk was great not just with myself but all the customers, nothing was to much trouble, lovely free coffee, I would of given 5 stars but they were so busy I had to wait quite a bit of time. I would definitely recommend this company

Booked on line. All ready for me rapid service from friendly helpful staff

Took a lot longer than I was told although they were very busy

edit 12-2-26 The manager called me quickly after this review and i took the car back in where they sorted the tyre for me. If you do have an issue it’s worth giving them a call or going back as they will try to sort it :)

seems reasonably priced but twice now i have come in, and left with my tyres slowely deflating for unknown reason

Helpful, polite and professional. Prompt attention to my puncture. Advice given regarding tyres, but no pushy sales technique!

Friendly enough member of staff at the counter however the tyre was booked in for 11 to be told end of day it would be ready when the the wheel I had taken off car due to pothole puncture so didn’t even need taking off car I then stated I needed to pick up children from school so then it would be ready at 2 no explanation given for why such a time taken for one wheel not even on a car

Spoke to the manager of the branch who was super helpful and couldn’t do more to put my situation right.

I recently had 2 tyre fitted to car. The service was brilliant and the staff were excellent. Very welcoming and got my car ready in no time. I will definitely be using Protyre again. 5 star service

I arrived just before my appointment time and was immediately booked in and the damaged tyre was replaced in no time. This meat be what you would expect, but on this day the depot was really busy!