I visited Protyre early Monday morning for advice on two front tyres which had been fitted by a mobile emergency fitter. I was dealt with very empathetically by the Swindon Manager who was covering si... Voir plus
L'entreprise a répondu
31 Park Road, Faringdon, SN7 7BP Faringdon, Oxfordshire, GB
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I visited Protyre early Monday morning for advice on two front tyres which had been fitted by a mobile emergency fitter. I was dealt with very empathetically by the Swindon Manager who was covering si... Voir plus
L'entreprise a répondu
Had my car serviced at Protyre and was really happy with the whole process. Really friendly, made good recommendations for extra work required without being pushy, will continue to use again.
L'entreprise a répondu
Great service from exceptional staff. Got tyres changed after easy hassle free booking on line. Staff on site at the time very friendly and approachable. Even got shown how tyres are measured and asse... Voir plus
L'entreprise a répondu
Average, nothing outstanding, nothing seriously bad. Price similar to other local garages everything considered. Booking on line has technology issues, had to phone to get what I wanted which should... Voir plus
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Écrit par l'entreprise
Écrit par l'entreprise
31 Park Road, Faringdon, SN7 7BP, Faringdon, Oxfordshire, Royaume-Uni
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Zero stars if Trustpilot allowed it.
Our tyre fitting was booked and paid for through Asda Tyres at Protyre Autocare Faringdon. We arrived for the confirmed appointment after a one-hour round trip, only to be told the garage was too busy to fit the tyres and that we should come back next week.
That is unacceptable. A customer should not be given a confirmed fitting appointment, make the journey, arrive on time then be turned away because the garage is too busy.
This wasted our fuel, wasted our Saturday morning and left us without the tyre fitting we had booked. We were then expected to come back another week, creating even more inconvenience and cost.
Very poor service from Protyre Autocare Faringdon. If they cannot honour booked appointments, those slots should not be accepted in the first place.

Réponse de Protyre Autocare - Faringdon
Always very helpful and friendly. It’s great that you can book online with specific appointment times.

Réponse de Protyre Autocare - Faringdon
Reliable, fair and transparent service from these guys at the Faringdon Branch. Have been using them for many years now and have always been grateful for the level of service. Not trying to upsell anything or scare you in to work that is not needed. They simply do their jobs very well.

Réponse de Protyre Autocare - Faringdon
Good all round service, from booking mot online to picking car up once complete.

Réponse de Protyre Autocare - Faringdon
Member of staff that greeted us was pleasant and told us of the time it would take. We wandered off and called back to wait the last 15mins or so in their reception/waiting area. Being a hot day this was not pleasant as AC is not, or seems, available in this greenhouse!! Neither is water unless you want it in a hot drink. Work completed was good as was the price but I really hope it's a colder day when I go back!!

Réponse de Protyre Autocare - Faringdon
Excellent services. Immediate tire replacement and kind enough to do it for the same value as the tire I bought a month earlier.
Much recommend. Pleasant and polite staff.

Réponse de Protyre Autocare - Faringdon
Simplicity, convenience of location and flexibility when I needed to rearrange the appointment were complemented by friendly, professional and courteous staff

Réponse de Protyre Autocare - Faringdon
hi
just took my car in for aircon top up
and yet again i was treated by the staff there supremely
the customer care you receive is second to none
i would not go anywhere else now
gavin and bert are brilliant and so are all the staff there but i just dont know there names yet
so yet again well done protyre and thankyou
Once again, Gavin and Bert were great. Always pleasant to deal with, especially if anything needs explaining - I never get treated as a nuisance, no matter how daft the question. Because of their wonderful attitude, they have become my go to garage when stuff needs fixing. I can see why their reviews are consistently 5*.
They didn't break my bank account either!

Réponse de Protyre Autocare - Faringdon
I always use protyre Faringdon for tyres and MOTs. I also recommend them to friends and family.
Staff are always friendly and helpful.
On my last visit I had a little issue but Barry did everything he could to sort it out. I feel bad for mentioning it now!
Recommended.

Réponse de Protyre Autocare - Faringdon
Once again. Guys really helpful. The internet booking does not work, so they had three cars booked in for one space. They managed to sort it out with minimal delays for us, shuffling left cars booked in.
Accommodating & happy to pre check concerns. Kept me informed in regards to additional works with price
Used Faringdon, Oxon depot. Easy to book online; best prices are online too. Reasonable prices. Turned up and done within fifteen minutes.
First time using protyres faringdon .
Easy to book online at a time that suits you. Very pleased on the price for a gold service and mot all at the same time.
Excellent customer service .
Highly recommend 👌..
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