The male receptionist was very rude . Firstly I was kept waiting to book my car in and when he did eventually appear , He asked my name and then told me I was late in a very abrupt manner and would h... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB
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Lisez les avis des autres
Able to book direct on line for air-con check (ie: no telephone queuing) with confirmed date and fixed pre-priced quotation. Friendly service and comfortable waiting room (free coffee). Previously use... Voir plus
L'entreprise a répondu
Always an amazing fast service. The gentleman took my keys before opening which free’d up my day even more. Very helpful staff and polite. lovely and clean building and working area. Will be going ba... Voir plus
L'entreprise a répondu
I arrived on the nose of opening time without an appointment and they fitted me in straight away honouring the tyre price I found on their website the night before! Excellent service, staff are fri... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Great Dunmow
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, Royaume-Uni
- 01371 873717
4,6
Excellent
1 k avis
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Get the job done
Sorted my tyre puncture quickly alongside lots of others coming in Monday morning with the same problem. Not big on charm but they get the job done.
18 juillet 2025
The guy on reception is great
The guy on reception is great! Very friendly
Had my aircon regassed and it's nice a cold!
18 juillet 2025
They were very efficient and quick
16 juillet 2025
Protyre have always been well-priced
Protyre have always been well-priced, and their good customer service is always appreciated.
9 juillet 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
DO NOT GO HERE!!
I find this place some what of a rip off, especially when it comes to women, they told my wife to repair axle bushes and pins for two there £250 Each!!! It’s like they see them coming and make it up! In the end got it fixed by some one I trust in a much better garage else where and got the work done for £150 all in. DO NOT SEND YOUR WIFE OR GIRLFRIEND TO THIS PLACE ALONE!! They will try and mug her off…. Absolute jokers!
4 juillet 2025
Avis spontané
Réponse de Protyre Autocare - Great Dunmow
Dear Chris Holmes,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Very happy with the service I received.
7 juillet 2025
Réponse de Protyre Autocare - Great Dunmow
Dear Alan
We appreciate you sharing your positive experience with us. We are so glad you were happy with our friendly and quick service at our Great Dunmow branch.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Tried the place for the first time, wouldn’t go back
Tried the place for the first time, but wouldn’t go back.
2 juillet 2025
Réponse de Protyre Autocare - Great Dunmow
Dear Paul ,
Thank you for taking the time to raise your concerns . We are sorry to hear that your recent visit to our Great Dunmow branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very bad customer service
This makes me very sad to have to write this review but I’ve been going to Protyre for almost 3 years now. I came in to get some tyres for my car everything was fine but the gentleman in the reception was really rude and wouldn’t stop vaping while I was taking to him, highly disrespectful especially as I have asthma I wouldn’t wish it upon anyone to lose there job but someone need to speak to this individual as I will not be a returning customer while someone like that is on a front desk (face of the business)
2 juillet 2025
Avis spontané
Réponse de Protyre Autocare - Great Dunmow
Dear Shae Tinsley,
Thank you for notifying us of your concerns - this is far from the high standards we would expect of our centres and team members.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Efficient
Efficient service. Kept informed of progress.
Reasonably priced for the amount of work that had to be done.
Friendly staff.
2 juillet 2025
Réponse de Protyre Autocare - Great Dunmow
Hello Mr and Mrs Pettitt,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Great service and great price
27 juin 2025
Booked on line for two tyres
Booked on line for two tyres. Good service on day, from arrival to getting job done with honest information.
25 juin 2025
Réponse de Protyre Autocare - Great Dunmow
Hello Kishor,
We're happy to hear that you had a positive experience booking your tyre replacement online. We appreciate your feedback regarding our team's honest and efficient service.
Best regards,
Eddie
Customer Care - Protyre
Quick and easy
18 juin 2025
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