The male receptionist was very rude . Firstly I was kept waiting to book my car in and when he did eventually appear , He asked my name and then told me I was late in a very abrupt manner and would h... Voir plus
L'entreprise a répondu
Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB
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The male receptionist was very rude . Firstly I was kept waiting to book my car in and when he did eventually appear , He asked my name and then told me I was late in a very abrupt manner and would h... Voir plus
L'entreprise a répondu
Able to book direct on line for air-con check (ie: no telephone queuing) with confirmed date and fixed pre-priced quotation. Friendly service and comfortable waiting room (free coffee). Previously use... Voir plus
L'entreprise a répondu
Always an amazing fast service. The gentleman took my keys before opening which free’d up my day even more. Very helpful staff and polite. lovely and clean building and working area. Will be going ba... Voir plus
L'entreprise a répondu
I arrived on the nose of opening time without an appointment and they fitted me in straight away honouring the tyre price I found on their website the night before! Excellent service, staff are fri... Voir plus
Écrit par l'entreprise
Écrit par l'entreprise
Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, Royaume-Uni
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Unfortunately I’ve been unlucky and had to get a lot of tyres on many cars over the years. This place were far and away the quickest and most efficient place I’ve ever used. Two tyres and I was in and out within 30 minutes. Guy at reception was excellent and helpful too.

Réponse de Protyre Autocare - Great Dunmow
Found your staff arrogant and not a bit helpful

Réponse de Protyre Autocare - Great Dunmow
Brilliant service. Great communication. We had an issue after our service with our car, followed this up and they resolved the issue immediately. Top service and great customer service. Will most definitely be booking in for a service again
Had a quote for discs and pads and was happy with the price £100 less than quest of braintree. Over the years I've used tyremart for tyres, and servicing back in the day and been happy with the price and workmanship. No 5 star as did not try the coffee.
Efficient service to fit new set of PIrelli tyres to my Alfa Spider. Week on follow up to re-check alignment, wheel nut security and steering wheel straight on ; all handled very efficiently.

Réponse de Protyre Autocare - Great Dunmow

Réponse de Protyre Autocare - Great Dunmow
Superb customer service, good honest advice given to me by Henry. My car was booked in for new tyres very easily online and my appointment was executed speedily and thorough. The charges were very reasonable and I will now be using this branch to service my vehicle in the future too. One very happy customer.

Réponse de Protyre Autocare - Great Dunmow
I was booked in to have 2 front tyres replaced and the day before found out I had a flat on one that was not due to be replaced. I called them quite distressed as I was trying to put on a spare to see if they could accommodate replacing 3 instead on such short notice (it was about 30minutes before closing). They said they could and told me to bring my flat with me when I came. On the day they checked my flat and told me it was repairable. So they changed the intended front tyres and replaced the flat. The staff were amazing. So friendly and helpful.

Réponse de Protyre Autocare - Great Dunmow
Stuart and the team are incredibly helpful...good service, good advice and Protyre offer a decent selection of tyres from budget to more expensive.
Avoid this garage at all costs, especially if you're female. I wish I'd seen the 'female review' before visiting.
This garage initally wanted over £1,300 to fix my car, they negotiated to £1,000. Two local garages quoted £661 & £665 for the same work!
I had the work carried out and paid £330, all of the work 'I needed' was not required.
Please be careful.

Réponse de Protyre Autocare - Great Dunmow
Its always about the people, and Stuart the Manager is outstanding, always has a smile for the customer and nothing is a problem. On a tyre fitting, I asked if the fitter could get me the wheel code, as this is cast into the inside of the wheel and is not visible. When I picked the car up, they had cleaned the inside of a wheel and photographed the codes and printed out on a few sheets of A4. Fantastic service.
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