The male receptionist was very rude . Firstly I was kept waiting to book my car in and when he did eventually appear , He asked my name and then told me I was late in a very abrupt manner and would h... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB
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Able to book direct on line for air-con check (ie: no telephone queuing) with confirmed date and fixed pre-priced quotation. Friendly service and comfortable waiting room (free coffee). Previously use... Voir plus
L'entreprise a répondu
Always an amazing fast service. The gentleman took my keys before opening which free’d up my day even more. Very helpful staff and polite. lovely and clean building and working area. Will be going ba... Voir plus
L'entreprise a répondu
I arrived on the nose of opening time without an appointment and they fitted me in straight away honouring the tyre price I found on their website the night before! Excellent service, staff are fri... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Great Dunmow
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, Royaume-Uni
- 01371 873717
4,6
Excellent
1 k avis
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Fitted tyres
Great service, the website ordered the wrong tyres for me but the guy in charge had the right two and fitted them for me with no fuss, highly recommended
24 juin 2026
Réponse de Protyre Autocare - Great Dunmow
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Great Dunmow branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Rang for an overdue oil change and they…
Rang for an overdue oil change and they fitted me in for the following day!
22 juin 2026
Réponse de Protyre Autocare - Great Dunmow
Hello Jan,
We're happy to hear our team at Great Dunmow could accommodate your oil change quickly. Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Excelent on-line booking procedure
Able to book direct on line for air-con check (ie: no telephone queuing) with confirmed date and fixed pre-priced quotation. Friendly service and comfortable waiting room (free coffee). Previously used their MOT procedure. Highly recommend,
12 juin 2026
Réponse de Protyre Autocare - Great Dunmow
Hello Nicholas,
We are so pleased to hear you had such a positive experience with our online booking system and friendly service in centre. We truly appreciate your kind words and recommendation. Thank you for choosing us!
Best regards,
Eddie
Customer Care - Protyre
Not great stole my daughters wheel nut…
Not great stole my daughters wheel nut locking key when it went in for an MOT, then tried to say it was my fault!
We then had to spend £30 for another one, will not be using them again
25 février 2026
Réponse de Protyre Autocare - Great Dunmow
Dear Donna Roberts,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
I had a flat tyre and arrived with a…
I had a flat tyre and arrived with a spare wheel thanks to the AA - Protyre swiftly arranged a new tyre, and the coffee was great … !
3 juin 2026
Fast efficient service.
29 mai 2026
Brilliant but blunt !!
Brilliant but blunt !!! Perfect because I like straight talking!!
Yes - my car passed!!
25 mai 2026
Friendly and informative staff with a…
Friendly and informative staff with a professional service. Happy with the air con re gas.... works a treat.
25 mai 2026
Good MoT service all on time
13 mai 2026
Superb
Superb! Noticed a nail in my tyre and slow puncture at 7pm, went online and found tyre in stock, booked in for 9am the next day. Fitted swiftly with no up sale, perfect service. Highly recommend
13 mai 2026
Wow thankyou guys
Wow thankyou guys. My wife went to go shopping then the school run only to find her car had a flat tyre. Quite desperate I called this company and they came to our home address to fix a puncture in plenty of time for the school run. Very fast efficient service. Happy wife=happy life? Highly recommend this company 👌
12 mai 2026
Avis spontané
Awful and dangerous service from Great…
Awful and dangerous service from Great Dunmow branch. Replaced 2 caravan tyres with smaller and lower load rated tyres and of that wasn’t bad enough, the new tyres are 5 years old!!! How a ‘leading’ tyre provider can confirm stock of a tyre size 185R14C 102/100R and think it safe to install 5 year old 175R14C 99/98N tyres is beyond me.
11 mai 2026
Avis spontané
Réponse de Protyre Autocare - Great Dunmow
Dear Marc went,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
The people were very efficient and…
The people were very efficient and honoured a promotion on Aircon top up. They also checked my oil levels and topped up as requested. It's only been a week but no problems detected so far.
11 mai 2026
Quickly and courteously dealt with my…
Quickly and courteously dealt with my burst tyre repai.
1 mai 2026
Very accommodating!
I arrived on the nose of opening time without an appointment and they fitted me in straight away honouring the tyre price I found on their website the night before!
Excellent service, staff are friendly and helpful. And their prices are the cheapest around, a lot cheaper than getting tyres from a car main dealer that is for sure!
2 mai 2026
Fast Efficient Service
Really pleased with the service and workmanship provided by Protyre. Easy to book and work carried out quickly and to a good standard. Nice chaps too.
6 mai 2026
Tyres ordered in and available next day…
Tyres ordered in and available next day for fitting which was done promptly.
4 mai 2026
Great service reasonably priced.
24 avril 2026
Nice people....but didn't return…
Nice people....but didn't return voicemails and a breakdown in communication between the office and workshop caused a small problem with one of the replaced tyres not being retained as requested
29 avril 2026
Réponse de Protyre Autocare - Great Dunmow
Dear Paul,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Great Dunmow branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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