Great service went for a a/c check up, staff was very welcoming and helpul from start to end. Will definitely be coming back. Best experience i’ve had in a while from all the garages that I have been,... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 5, Trade City, Maylands Avenue, HP2 7EB Hemel Hempstead, Hertfordshire, GB
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Lisez les avis des autres
Everyone at this garage is really helpful and always help with anything I need. I popped in one Saturday as I had a flat tyre and despite them being due to close in 30 minutes they still took the time... Voir plus
L'entreprise a répondu
Easy to book online, but marketing send chase emails based on outdated data - offered me 20% off a day after I'd booked my MOT. Standard of MOT seems very variable a "clean pass" last year got 5 advis... Voir plus
L'entreprise a répondu
I took my van to Protyre for an Aircon regassed after purchasing a discounted voucher from Groupon. The staff were polite and friendly. I was offered an appointment within a few hours of contacting th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Hemel Hempstead
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 5, Trade City, Maylands Avenue, HP2 7EB, Hemel Hempstead, Hertfordshire, Royaume-Uni
- 01442 259665
4,5
Excellent
787 avis
Demande des avis aux clients
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No fuss repair and the work was done on…
No fuss repair and the work was done on time.
14 juillet 2025
Time keeping was excellent
Time keeping was excellent. No up selling. A week later now and I have no complaints/problem with the job done.
9 juillet 2025
Would use them again
Easy to book. Price on website was the same on the day. Did thr job.
9 juillet 2025
The work is of a very high quality and…
The work is of a very high quality and is trustworthy and the customer service is excellent.
7 juillet 2025
Say what it says on the tin.
When I arrived informed me that they were running late for a booked mot.ie say it how it is, then you know where you stand,as apposed to not saying anything.
7 juillet 2025
Protyre Hemel. My Future 1st Choice
Efficient, friendly yet professional service for a really competitive price.
26 juin 2025
Professional and quick.
25 juin 2025
Saturday morning at the garage
Friendly staff from taking the booking
On the original call
Friendly greeting on arrival
Refreshments available
Job was completed on time and reasonably priced
Will use again
25 juin 2025
I was received very professionally
I was received very professionally and even though I was slightly late for my appointment and therefore willing to rebook, my service was undertaken anyway as planned and the reason for bringing my car in has been fully resolved without further concern. I was also courteously advised of a couple of issues likely to need attention in the future but without any pressure to book additional services.
25 juin 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Second time used their service and it…
Second time used their service and it was not great. First they made MOT twice, failing it first time because of the tire. Tire was ordered together with MOT using their online services. Why they didn't fit it first is unclear. Second, report paper for "silver service" work was not complete. No thickness of disc break measurements, no tyre depth, just electronically entered tick boxes.
Thirdly, was waiting alot
12 juin 2025
Réponse de Protyre Autocare - Hemel Hempstead
Dear Sergejs Popovs,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience at our Hemel Hempstead branch.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Actual work and price - fine. Customer service - meh.
Had an MOT at 2:30. they didnt call to let me know the outcome. I tried to call multiple times with no answer. not sure if this is standard practise. but I've always had someone call to let me know wether its passed or not. It failed. luckily it was only due to a few faulty lights so was able to do it quickly before shutting. but had it of been something bigger, they wouldnt of had time to do anything about it and id be car-less. MOT was booked for 2:30 so there was plenty of time to call me about it. And I previously told them i would pick up at 5. This isnt a major issue was just slightly annoying. Also the guy behind the counter was miserable. tried to chat and was quite cheery but got ignored with any conversation I tried.
11 juin 2025
Friendly efficient staff. Good price.
Friendly efficient staff on a bank holiday. Good price. Free tea, coffee and Bovril while you wait.
5 mai 2025
Helpful staff and good service e
Helpful staff and good service e - l would use them again
2 mai 2025
Air con sorted out!
Needed air con re gassed.booked in next day and now it’s working great.Hemel Hempstead branch has always given great service.
21 avril 2025
Reliable and friendly service
2 avril 2025
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