It was good to call in at their site on Holton Heath about replacing two tyres, and speak to a real person instead of having to do everything online. It was very good service, booked in for the follo... Voir plus
Établissement
Changer d'établissementWareham Road, Poole, BH16 6JW Holton Heath, England, GB
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We were able to make an appointment at very short notice. Service was prompt and efficient. Staff were friendly, polite, knowledgeable and offered useful advice. Will definitely return.
L'entreprise a répondu
Manager and team all lovely. I made an error on my tyre booking and they sorted it no problem. Also booked a free brake check and they were very honest, said they were practically new and just gave th... Voir plus
L'entreprise a répondu
Two different managers quoted two prices for the same job. Rest room has mags for men but surely women have flat tyres too. Had to call to see if my tyre was in and was told it was booked for fittin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Holton Heath
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Wareham Road, Poole, BH16 6JW, Holton Heath, England, Royaume-Uni
- 01202 631122
4,7
Excellent
561 avis
Demande des avis aux clients
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Repeat customer
Repeat customer. the prices are great for quality tyres, booking an appointment is really easy and the staff are friendly, knowledgeable and efficient
1 août 2026
Réponse de Protyre Autocare - Holton Heath
Hello Anthony,
We would like to thank you for sharing your feedback regarding the service you received at our Holton Heath branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
All the staff were excellent in every respect, most helpful and friendly people. I would recommend them unreservedly.…
All the staff were excellent in every respect and a good job was done in my tyre. I would recommend
5 août 2026
Réponse de Protyre Autocare - Holton Heath
Hello Mr Jones,
We would like to thank you for sharing your feedback regarding the service you received at our Holton Heath branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Booked online,turned up just before my…
Booked online,turned up just before my appointment and was greated with pleasant team,my car was put straight in for its tyres,another elderly couple arrived with a slow puncture,the protyre staff took the wheel off and diagnosed a crack in their wheel,they recommended a local repair company as the couple were on holiday,the couple called them and got told to bring the car straight in,excellent!!
28 juillet 2026
Réponse de Protyre Autocare - Holton Heath
Hello Parker,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Holton Heath
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Holton Heath
Hello Sarah,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Order for two new tyres was easy
Order for two new tyres was easy. They were ready to carry out the work immediately even though I arrived a little early. Staff were polite and efficient . Good service.
29 juillet 2026
Réponse de Protyre Autocare - Holton Heath
Dear Mrs Steffonie Fisk,
Thank you for sharing your positive feedback!
We are delighted to hear that you found the ordering process easy and that our team was efficient and polite, even with your early arrival at our Holton Heath branch.
We pride ourselves on providing excellent service to all our customers.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
I've used Bathwick Tyres and Protyre…
I've used Bathwick Tyres and Protyre for over twenty years and always go back as they offer good advice with quick service. The staff are genuinely interested in doing a good job. Many thanks to Cribbs tyres at Holton Heath for an excellent service this time.
21 juillet 2026
Réponse de Protyre Autocare - Holton Heath
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
The staff I dealt with were very polite and helpful when I needed a couple of tyres replaced. He matched a price I had found online and quickly got the repairs done so I could get back on the road.
23 juillet 2026
Réponse de Protyre Autocare - Holton Heath
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Holton Heath
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional and always the best prices…
Professional and always the best prices locally. Been using them for years
18 juillet 2026
Réponse de Protyre Autocare - Holton Heath
Dear Evans,
We would like to thank you for sharing your feedback regarding the excellent service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Holton Heath branch have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Réponse de Protyre Autocare - Holton Heath
Hello Nicola,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Pleasant experience
Pleasant experience. Quick work, all four tyres in 35 mins.
Good stuff!
15 juillet 2026
Réponse de Protyre Autocare - Holton Heath
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Holton Heath branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
PROTYRES LET ME DOWN
They took a booking for a day they were closed and on the rearranged day the prepaid tyres were not at the depot. I was supposedly getting a call from their head office but that didn’t happen either. Got my money back and had new tyres fitted without hassle at Kwik Fit.
13 juillet 2026
Réponse de Protyre Autocare - Holton Heath
Dear Derek Evans ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Holton Heath branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
despite booking in advance I still had…
despite booking in advance I still had to wait 2 hours for them to start a tyre change.
Staff were lovely, results good and price reasonable and there's refreshments on hand and fortunately quite a few of us were in the same boat so we all chatted but I wasnt expecting to wait so long, they are usually so prompt so I think it was an unusually busy day
22 juin 2026
Réponse de Protyre Autocare - Holton Heath
Dear Penny Mace,
Thank you for taking the time to leave your review. We're pleased to hear that you found our staff lovely, were happy with the quality of the work and pricing, and appreciated the refreshments available while you waited.
We are, however, sorry to learn that despite booking in advance, you experienced a two-hour wait before your tyre change could begin. We understand this is not the level of service you were expecting, particularly as you have previously found our service to be much more prompt.
We have passed your feedback to the management team for investigation, and a member of the team will be in contact with you to discuss your experience further.
Thank you again for bringing this to our attention, and we appreciate your patience and understanding on what appears to have been an unusually busy day.
Kind regards,
Kayliegh
Customer care - Protyre
Protyre Holton Heath are excellent
Protyre Holton Heath are excellent. They are always helpful, friendly, and will advise you on what you need.
I had a slow puncture in one tyre and they were able to fix it for me promptly.
Sean and the rest of the team there are always a pleasure to deal with
8 juillet 2026
Réponse de Protyre Autocare - Holton Heath
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
There were just 2 guys at work...
There were just 2 guys at work when I went for my new Falken tyres.... They were working flat out and mostly did not have time to answer the phone, which was runging almost constantly... I cannot praise them highly enough - they did their very best with the numbers of staff allocated to that branch by their head office - makes you wonder about head office motives...
29 juin 2026
very profesional and friendly staff.
3 juillet 2026
Réponse de Protyre Autocare - Holton Heath
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Holton Heath
Hello Karen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Shambles!
I was booked in for 11.15 am but I had to wait 3 hours to get my tyres done. Other people came in after me and got served before me. The manager seemed to just ignore me as he never gave me an explanation of why there was a delay!
However the fitter that did the job was excellent considering it was a very hot day.
26 juin 2026
Réponse de Protyre Autocare - Holton Heath
Dear Chris,
Thank you for bringing this to our attention and we are sorry to hear that you had a longer waiting time than expected.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Very helpful and polite friendly service
20 juin 2026
Réponse de Protyre Autocare - Holton Heath
Hello Nicola,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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