It was good to call in at their site on Holton Heath about replacing two tyres, and speak to a real person instead of having to do everything online. It was very good service, booked in for the follo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementWareham Road, Poole, BH16 6JW Holton Heath, England, GB
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Lisez les avis des autres
We were able to make an appointment at very short notice. Service was prompt and efficient. Staff were friendly, polite, knowledgeable and offered useful advice. Will definitely return.
L'entreprise a répondu
Manager and team all lovely. I made an error on my tyre booking and they sorted it no problem. Also booked a free brake check and they were very honest, said they were practically new and just gave th... Voir plus
L'entreprise a répondu
Two different managers quoted two prices for the same job. Rest room has mags for men but surely women have flat tyres too. Had to call to see if my tyre was in and was told it was booked for fittin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Holton Heath
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Wareham Road, Poole, BH16 6JW, Holton Heath, England, Royaume-Uni
- 01202 631122
4,7
Excellent
562 avis
Demande des avis aux clients
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I had a slow puncture
I had a slow puncture, my tyres were in great condition. They looked at viable options, explained what they were looking for (including the safety aspects) and were able to patch it saving me money.... never had that option before from others. Polite, professional and cared. Fab service, warm welcome, and treated me respectfully. thank you.
19 novembre 2025
Réponse de Protyre Autocare - Holton Heath
Hello Alison,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service as always
Brilliant service as always, fitted the tyre at very short notice and at a reasonable rate. Would highly recommend.
19 novembre 2025
Very helpful
Very helpful, prompt and efficient tyre inspection, change and tracking.
13 novembre 2025
Outstanding service as usual
17 novembre 2025
I had a nail in my tyre which the guys…
I had a nail in my tyre which the guys fixed in no time was back on the road in under 30 minutes, nothing is too much trouble for them.
17 novembre 2025
Réponse de Protyre Autocare - Holton Heath
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good price, good tyres & good service!
Good price, good tyres & good service!
Friendly helpful staff, tyres were very competitively priced and available from stock with no waiting for 2 or 3 days like other local fitting places which was great!
Was able to book a slot and was seen and out in less than half an hour, happy days!
14 novembre 2025
Réponse de Protyre Autocare - Holton Heath
Hello Mr Brickstock,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service
Great customer service, fitted me at very short notice, nice coffee available whilst I waited and a good price on decent tyres
4 novembre 2025
Réponse de Protyre Autocare - Holton Heath
Hello Olly,
We would like to thank you for sharing your feedback regarding the service you received at our Holton Heath branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Staff were friendly informative and the…
Staff were friendly informative and the work was carried out to a good standard in a reasonable time.
They did exactly what it says on the tin!!
12 novembre 2025
Réponse de Protyre Autocare - Holton Heath
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Got my locking wheel nut off after I’d…
Got my locking wheel nut off after I’d lost the key. They ordered 5 all season tyres for my van at 11am, and had them fitted the same day. Great service
12 novembre 2025
Called the day before
Called the day before. Tyres fitted next morning as promised for price agreed.
10 novembre 2025
It’s local and friendly service.
5 novembre 2025
Réponse de Protyre Autocare - Holton Heath
Hello Mr Burt,
We appreciate you taking the time to share your positive experience. We're happy to hear you find our service friendly.
Best regards,
Eddie
Customer Care - Protyre
Great service from the Team at Holton…
Great service from the Team at Holton Heath. Many thanks and a prompt service
5 novembre 2025
Great Service
Dealt with a puncture quickly and expertly at a very reasonable cost. I will return for replacement tyres when needed.
30 octobre 2025
Price
Easy to order the tyres and available next day. Friendly and helpful on the day.
5 novembre 2025
Every one was very good and good…
Every one was very good and good service excellent!!
3 novembre 2025
Réponse de Protyre Autocare - Holton Heath
Hello Raymond,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service as always
Excellent service as always, happy staff and prompt service.
27 octobre 2025
Réponse de Protyre Autocare - Holton Heath
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Appalling Service & Attitude !
Having used Cribbs Tyres on numerous occasions, I booked it in for new brake pads. I arrived as planned, and was initially welcomed with "got the keys"... no good morning or similar.
I made a coffee and stood outside on my phone. I was told to wait in the waiting room, but replied with the fact that I would rather wait in the fresh air. I stood minding my own business on my phone.
I was approached by one of the technicians, who stated "I'm not doing this car while you're watching me". Shocked with the attitude, I ask him to repeat what he said. Throwing his arms in the air, he stated again, "I'm not doing it while you watch me".
I had no intention of watching him, I was minding my own business.
Needless to say I have gone elsewhere, and will certainly not return there again.
Absolutely appalled !
31 octobre 2025
Avis spontané
Réponse de Protyre Autocare - Holton Heath
Dear Mark Dobson,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Réponse de Protyre Autocare - Holton Heath
Hello Oliver,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly, helpful and efficient.
Friendly, helpful and efficient approach to sort out my damaged tyre. Assessed the problem quickly and quoted for an in stock tyre which was suitable as I wanted to avoid the risk of driving further with a damaged one. Fitted and also reported on brakes and other tyre wear levels. Took care to hand my locking wheel nut tool to me so I knew I had it.
22 octobre 2025
Réponse de Protyre Autocare - Holton Heath
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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