Not a place I'd recommend based on my experience. After I took my car for its MOT, they handed me the certificate without discussing why it failed or what repairs I need to pass next time. It seemed t... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement34A Narborough Road, Leicester, LE3 2FN Leicester, Leicestershire, GB
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Brilliant company and team. Got me in next day to inspect 2 front tyres losing pressure. Repaired 1 without charging then ordered a new one for the other which couldnt be repaired but was fixed next d... Voir plus
L'entreprise a répondu
Went for an aircon regas. It was a very hot morning, and the waiting room (recently done up), was comfortable. There is a free, proper coffee machine. Chap started on my van as soon as I got t... Voir plus
L'entreprise a répondu
Moted my kuga next day after booking overnight and finding a slot , confirmed and passed their mot checks many thanks , sold this car to n and s a fishers today , its never failed a mot , thankyou p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Leicester Narborough Road
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
34A Narborough Road, Leicester, LE3 2FN, Leicester, Leicestershire, Royaume-Uni
- 0116 289 0890
4,7
Excellent
1 k avis
Demande des avis aux clients
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Straight forward and quick service.
29 août 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Not a good service
I arrived 10 minutes before my appointment (as instructed) only to be told "the ramp was in use." It's was only when I asked if we could reschedule that an attempt was made to accommodate my booking.
The tracking on my car (which pulled to the left) now pulls to the right.
I won't be using Protyre again.
29 août 2025
Réponse de Protyre Autocare - Leicester Narborough Road
Dear Bob,
Thank you for reaching out to us, and we sincerely apologise for any inconvenience you may have experienced. We truly value your feedback.
We want to assure you that your concerns have been brought to the attention of our Area Manager. They will thoroughly investigate the matter at the centre and reach out to you as soon as possible to discuss it further.
Once again, we apologise for any frustration this may have caused, and we appreciate your understanding.
Best regards,
Georgia
Customer Care - Protyre
Great work from Lee and his team
Lee and his team are always on hand to help and get you back on the road. Great work as always. Polite, friendly, efficient and effective. I wouldn't go any where else. Thanks again.
25 août 2025
Always great service
22 août 2025
Always a great service
Honestly, great guys and never had any problems. Competitive pricing and and quick service.
Big shout out to Terry, my go to guy as I don't have a clue!...he always looks after his customers.
19 août 2025
Avis spontané
Great service and very helpful 💯
20 août 2025
Réponse de Protyre Autocare - Leicester Narborough Road
Hello Craig,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyre swap and wheel allignment gone bad...
Went to get my rear tyres swapped and front tyres aligned.... the rear tyres were done without issue but I was told that the fronts need doing as they are at the legal limit .... so I will be better off doing my front tyre alignment after replacing my tyres....
My car in service the next day find to find out that my front tyres are no where near the legal limit..... and I was lied to.... probbly to get me to pay for another set of tyres.... and I didnt get the alignment I paid for...and ill probbly have to pay again for another alignment.
.. well won't be going back to that garage anymore...
13 août 2025
Réponse de Protyre Autocare - Leicester Narborough Road
Dear Mr Gunasekara,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Réponse de Protyre Autocare - Leicester Narborough Road
Dear Simone Strong,
We're happy to hear that our service was efficient and helpful at our Leicester Narborough Road branch . We appreciate you taking the time to share your positive experience with us!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Highly recommended
Really recommend this place. I ordered late on Sunday evening and had new tyres fitted the next morning. It was done very quickly and they also let me know I had some damage to my CV boot which saved me some potentially more extensive and costly repairs in the future.
Thank you so much to the Leicester branch for letting me know about the CV boot. It's all repaired now. I really appreciate you taking the time to let me know about this.
28 juillet 2025
Avis spontané
Highly recommend this place
Really helpful tyre service. I ordered the night before and had them fitted early the next morning. They were quick and thorough. They pointed out some damage to my CV boot at the same time.
Thank you to the guys there for letting me know about the CV boot. It saved me some more extensive repairs in the future. It's all been fixed now. I really appreciate your help with it.
6 août 2025
Réponse de Protyre Autocare - Leicester Narborough Road
Hello Mr Stevenson,
We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Job Well Done
Reasonable price. Completed work on time. Did further electronic adjustment to tyre monitoring system. Polite and helpful staff.
30 juillet 2025
Réponse de Protyre Autocare - Leicester Narborough Road
Hello Robert,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
MOT test
Car taken in for MOT dealt with on time and efficiently no problems with car so completed within 45 minutes
21 juillet 2025
Réponse de Protyre Autocare - Leicester Narborough Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
They Went Above and Beyond
My car had recently failed a MOT because of a problem with the headlights and with the handbrake. I had repaired the lights myself, but I needed a place in Leicester that could check my brakes. I found Protyre Autocare -Narborough Road, Leicester .
I arrived without an appointment and asked if they could take a look. Not only did they take a look at the brakes, they tested the headlights I had repaired as well. All of that was No Charge! It was suggested I take the car back to the original MOT center the following day for a retest.
The next day the original MOT center was fully booked and couldn’t do a retest. That was very bad news because I had to make my way to the airport the following day. In a forlorn hope I returned to Protyre Autocare. I explained my problem. To my great relief they did a completely new MOT - even though it was getting late.
I heartily recommend Protyre Autocare - Narborough Road, Leicester. They were very helpful, thorough and flexible.
17 juillet 2025
Réponse de Protyre Autocare - Leicester Narborough Road
Hello Mr Sprigg,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Went in to get Aircon regas
Went in to get Aircon regas. The two lads were really helpful , and efficient
23 juillet 2025
Réponse de Protyre Autocare - Leicester Narborough Road
Hello,
We're happy to hear that our team was helpful and efficient during your Aircon regas! Thank you for your positive feedback; we appreciate it very much.
Best regards,
Eddie
Customer Care - Protyre
Air Congas
The guys at Protyre were really hopefully and completed the job. I had a bad experience somewhere else.
23 juillet 2025
Reception wasn't the best no "good…
Reception wasn't the best no "good morning how can I help".
23 juillet 2025
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