Excellent regarding booking, service and overall cost. All 4 tyres exchanged in about 1 hour. Just a minor issue…tyres were over inflated 2.9 & 2.8 when 2.1 and 1.8 is advised on the plate fixed to... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6B Commerce Way, Leighton Buzzard, LU7 4RW Leighton, Bedfordshire, GB
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The work was carried out efficiently & in good time . Booking on the phone was straightforward with no delay. The only comment I would make is that it would have been really helpful if I had been advi... Voir plus
I generally do not take time to post reviews, but these guys have been OUTSTANDING. Straight talking, honest and capable. If you are looking for a garage, you have found them!
L'entreprise a répondu
Once again, amazing service from Protyre all round but Mick couldn't have done more to help. Getting both household cars back on the road in a matter of hours, on a Saturday, including coming out to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Leighton Buzzard
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 6B Commerce Way, Leighton Buzzard, LU7 4RW, Leighton, Bedfordshire, Royaume-Uni
- 1525373740
4,4
Excellent
713 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Easy to book and pay online
Easy to book and pay online. Competitive pricing. Very friendly and helpful local service - HIGHLY RECOMMEND!
6 mai 2025
Easy to book with
Easy to book with, efficient, reasonable value, no nasty surprises.
A good experience overall.
12 mai 2025
Went above and beyond
Went above and beyond, moving things around to make time for my vehicle. Kept the parts to show me what work was carried out. Will recommend to others and definitely use again. Not many like you around.
2 mai 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Disappointing
When I received my vehicle back there was black marks on the handle and windows on the outside and a big black mark on the inside. I didn’t see the inside mark until I was getting out of the car, by this time the garage was closed. I emailed them straight away with photos and asked what it was so I could clean it off without making it worse. My email was ignored. After about 3/4 days I emailed again and have been ignored.
Really unhappy with the service especially as I spent almost £1,000 in the end. So disappointing.
26 avril 2025
Réponse de Protyre Autocare - Leighton Buzzard
Dear Laura,
Thank you for bringing this to our attention - we are sorry this has happened.
We would like the chance to investigate into this matter further for you, therefore we have raised this with the Area Manager and they will be in touch as soon as they can.
Kindest regards,
Georgia
Customer Care - Protyre
Absolutely no customer service from protyre
Absolutely no customer service from anyone at protyre. My tyres didn't turn up for the agreed fitting time. The manager didn't seem to know what to do. told me to call protyre no number, contacted on the online form, was told regional manager would call me never did. Took a week for the branch manager, who was the only one who seemed to care, to eventually sort it out for me.
30 avril 2025
Réponse de Protyre Autocare - Leighton Buzzard
Dear Mr McIntyre,
Thank you for taking the time to get in touch and provide this update.
Please accept our apologies for the delay in response from the Area Manager. We can see from our records confirm your complaint was raised with Higher Management on the 24th April following your Call Back Form.
We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns.
Kindest Regards,
Georgia
Customer Care - Protyre
Prompt service and friendly staff.
15 avril 2025
Matt is so helpful!!
Matt at the Leighton Buzzard garage was so great, he really helped get me out of a tight spot and went above and beyond to get my car sorted, I will be returning because of him and his helpfulness and kind nature! Thanks Matt!
16 avril 2025
The team accommodated me being tardy…
The team accommodated me being tardy without issue
16 avril 2025
Very prompt and efficient service
Very prompt and efficient service, MOT was carried out and completed by the time I returned in 45 mins. Excellent service, thanks
6 mars 2025
Please Find Yourself An Alternative Place to Go
Arrogant, condescending service with absolutely no interest in customers barring fleecing them for every penny. Staff were more concerned with sorting their own work issues out amongst themselves than looking after those who waited to be served. Please find somewhere else to go: regrettably you won't be treated with courtesy and respect at Protyre Leighton Buzzard.
28 février 2025
Réponse de Protyre Autocare - Leighton Buzzard
Dear Anne,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Leighton Buzzard branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologies for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great same day service thank you for…
Great same day service thank you for being so flexible!
18 février 2025
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