Protyre Autocare - Midsomer Norton Avis 

Everything was just as anticipated (from previous use) and there were good customer relations.

Firstly the bloke was helpful and price matched tyres for online price. But whilst waiting there was another person arrived to complain they had fitted a new tyre but replaced the wrong one.
Got the car back a hour later, and then quickly drove off as it was busy with vehicles trying to get in and out of the garage.
Popped to Tesco then realised they had taken off 2 good tyres and left both illegal tyres still on the car.
Went back the next day, to get the good tyres refitted as we were not going to pay for another two tyres, and a member of staff said it would not have happened if he had fitted them. But that was a lie as he was the one who fitted the tyres the day before. He then got very defensive and said it was a managers problem not his. Awful attitude. Needless to say won’t be returning there anytime soon.

It was a busy day that I arrived to have two front tyres replaced. A walk into Midsomer Norton for lunch at the Jacaranda, which was delicious, a visit to Sainsbury's and returned to find my car waiting for me. Service from Pro tyre was friendly and very professional, as always, and the feeling of security of a job well done added to the satisfied feeling.

It was easy to order the tyres I wanted on-line & they were ready for the fitting time booked; friendly welcome on arrival; fitted within expected time-frame; no unnecessary upselling.

My experience was great because the team was responsive, professional, and genuinely focused on solving my problem. Communication was clear and timely, and I always knew what to expect next. The overall process felt smooth and well-organized.

Always service my car - really pleased with their work. Clayton does a great service and my car is running brilliantly.

Cheerful and friendly staff.

Great advice on the phone ahead of purchase. Friendly people, quick job.

As always, a great service from you guys, repairing our puncture. You managed to squeeze me in, despite appearing to be 'run off your feet busy'. The technician with the goatie beard (been working here for 7 years and I'm ashamed to say I don't remember his name) was especially helpful. Hope I don't need to see you again soon!!!!

The service was great unfortunately one of my locking wheel nuts was not done up properly afterwards

Really nice people. Always friendly and a good job done.

Helpful staff , polite and courteous.
Even though they're a busy garage, they try and keep to your booked time. You can wait and have a coffee . Professional service all round.

Friendly and helpful

As a woman with a car, I get sick of treated as though I am stupid. This did not happen. I was treated as a car owner rather than a woman car owner. I had good advice when I called and good service

Appointment was cancelled twice and on our third visit we were told they were running at least half an hour late.
When the second appointment was arranged my wife had to take a day off work and this was cancelled less than one hour before scheduled appointment.
Customer service was terrible. Avoid!

Booked to have tyres fitted arranged drop off and pickup to receive phone call that they could not remove my wheels so that was it come and collect car we can't do it not even willing to try i took the car home and the tyres took the wheel of myself and had them fitted by another tyre firm very disappointed

Staff always friendly and helpful. Never had an issue.

Very long wait till the started work on the car booked for 4 van got in the workshop at 5 for 2 tyres left at 5:10