Friendly team, gave good advice on using the all-weather tyre I was going to have put on, advising it wasn't the right tyre and the reasons. Would use again definitely!
L'entreprise a répondu
Établissement
Changer d'établissement2 Arnhem Road, Newbury, RG14 5RU Newbury, Berkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Experts, quick and brilliant. They knew just how to deal with our unusual vehicle , the cost was half that of the market leaders, the website was easy to use and had important comparison information m... Voir plus
L'entreprise a répondu
Clean workshop, free coffee, friendly, knowledgeable staff, and no waiting in my case. Tyres fitted with no hassle and at a really competitive price. Icing on the cake was a transformation in car ride... Voir plus
A brilliant professional service on every visit! Feel so much safer when the tracking, tyre depths & inflation is checked after a hammering from the districts road network! Polite helpful staff, wo... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Newbury
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
2 Arnhem Road, Newbury, RG14 5RU, Newbury, Berkshire, Royaume-Uni
- 01635 41800
4,6
Excellent
478 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service helpful staff
20 juillet 2024
Great prices for brakes
Had to get my brakes changed and they had availability on the day and had great customer service.
24 juillet 2024
Superb service as it always is
Superb service as it always is. The prices are the best - locally and online - and they are so friendly, professional and explain all the options
10 juillet 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I recently had an issue with service…
I recently had an issue with service but have since had a full refund and apology.
3 juillet 2024
Réponse de Protyre Autocare - Newbury
Dear Stephen,
Thank you for your feedback and for allowing us the opportunity to address your concerns. We're glad to hear that the refund and apology have met your expectations.
If you would like to discuss this further at any point, please feel free to contact us via customerrelations@protyre.co.uk. The Area Manager will be happy to assist you with any additional questions or concerns you may have.
Kind Regards,
Phoebie
Customer Care Advisor
Amazing service everytime
2 Gents working very hard in and out with 4 new tyres in under an hour would definitely recommend
3 juillet 2024
Avis spontané
Always good service
Online booking is simple and easy. Always use Bathwick/pro tyre in Newbury and the guys there are always brilliant.
4 juillet 2024
Warren and Vinnie @ Newbury
Warren And Vinnie go above and beyond to help the customer with what they need 100% would return and recom3nd keep up the good work lads
3 juillet 2024
Air con recharge
Booked in the night before for air conditioning recharge. Dropped off car at designated time and picked up at time specified. No fuss and icy cold air.
3 juillet 2024
Protyre in Newbury
Protyre in Newbury, Berks, are excellent. The guys are extremely courteous to women - they don't 'mansplain' and they are not 'macho' in any way. They could do all the work necessary to my car on the day, they were transparent, helpful and very approachable. They don't try to sell you things you don't need and they listen to you. I am very pleased with the quality of the work done and I will certainly be returning. Thanks!
7 juin 2024
Efficient, hassle-free experience at a good price
Clean workshop, free coffee, friendly, knowledgeable staff, and no waiting in my case. Tyres fitted with no hassle and at a really competitive price. Icing on the cake was a transformation in car ride. I've been through several sets of tyre on my car and always had an annoying wheel vibration from somewhere at some speed or other. These were identical tyres fitted but there is zero vibration at all speeds now. Wheel balancing seems particularly good. That really brightened my day.
3 juin 2024
Protyre
My go to place when I need new tyres. Friendly team and always served quickly. Staff are always welcoming too.Highly recommend!Thank you
29 mai 2024
Outstanding customer service from the…
Outstanding customer service from the guys at Protyre, I booked my car in for a last minute check, the repair was done there and than, I had a full explanation of what work was done and shown the old parts. Can't recommend Protyre enough, will definitely use again!!. Thanks Protyre!
1 mai 2024
Friendly and good advice given
Friendly and good advice given, plus the music was enjoyable.
1 mai 2024
Not particularly professional
Things I liked
- easy to buy and book a slot for new tyres
- quick service
Things I didn’t like
- all tyres had different pressures in (-/+5)
- silver balancing weights used on matt black wheels
- the sad face drawn in the dust on my bonnet!
10 avril 2024
Réponse de Protyre Autocare - Newbury
Dear Customer,
Thank you for taking the time to review your experience.
We want to assure you that your concerns have been brought to the attention of our Area Manager. They will reach out to you as soon as possible to discuss further.
Kind regards,
Phoebie
Customer Care - Protyre
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.