Took my car to get its air con regassed & the team were so kind, funny & friendly which is perfect as a woman who has had bad experiences in garages. Air con is now lovely & cold in the heatwave & w... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE Okehampton, GB
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Needed a puncture repair quickly. The team were brilliant - fitted me in within hours, checked and repaired the tyre and researched a replacement just in case one was needed (which fortunately this ti... Voir plus
Prompt, efficient service. Good price. Tyre replaced quickly, other tyres and brakes checked, advice given regarding when and how tyre pressure indicator light would go out. Given helpful printout of... Voir plus
I cannot fault them, they were a great help, and I did like the before and after tracking report they give you, along with a brake wear report, I really appreciated that. I didn't have chance to sho... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Okehampton
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE, Okehampton, Royaume-Uni
- 01837659993
4,8
Excellent
659 avis
Demande des avis aux clients
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Top Rated Customer Experience
From initial enquiry, through to communication, swift arrangements to final fitting of order - a top rated customer experience.
Imagine how many more people the Okehampton team could service if they had bigger, fit for purpose premises.
Thank you to Ches and the team.
24 octobre 2025
Avis spontané
Réponse de Protyre Autocare - Okehampton
Hello Argyle,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Knowledgeable and helpful polite staff…
Knowledgeable and helpful polite staff that advised on competitively priced tyres that were most suitable for my driving needs… Thank you….😊
22 octobre 2025
Réponse de Protyre Autocare - Okehampton
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, I couldnt attend my appointment due to handbrake stuck on my car called up and got rearranged no problem. Two tyres put on for me and given a nice print out for a tyres and breaks check.
16 octobre 2025
Emergency repair needed for puncture.
Emergency repair needed for puncture.
Repair carried out immediately.
Friendly and helpful staff.
Very grateful for their help.
Thank you
26 septembre 2025
Réponse de Protyre Autocare - Okehampton
Dear Customer,
We're happy to hear that we could assist you with your emergency repair!
Our team at our Okehampton branch appreciates your kind words and is glad you found them helpful. Thank you for your positive feedback.
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Excellent quick tyre fix.
I turned up with no prior notice and a flat tyre. The staff were friendly and despite already being busy they had me back on the road in no time, couldn’t ask for or expect more.
1 octobre 2025
Friendly / professional / excellent…
Friendly / professional / excellent service
24 septembre 2025
Avis spontané
Réponse de Protyre Autocare - Okehampton
Hello Mr Fell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Okehampton
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly, efficient, high-quaility service
Friendly, efficient, high-quaility service. Very helpful fitting me in and repairing tyre puncture. Couldn't of asked for more. 10/10 recommend.
1 septembre 2025
All staff were very helpful the jon was…
All staff were very helpful the jon was well done
29 août 2025
Really friendly and knowledgeable
Really friendly and knowledgeable. Great service, quick and efficient.
29 août 2025
Avis spontané
First Class
We’ve used Protyre Okehampton several times now and always received excellent service and advise.
25 août 2025
I visited this branch at short notice…
I visited this branch at short notice to re-gas the air conditioning but they couldn’t do it because of a problem with my system and recommended a local garage who could help.
I contacted the garage and they did solve the problem which took much if the day but they contacted Protyre on my behalf to complete the re-gas and, once again, they fitted me in at short notice to complete the job, great service!
25 août 2025
Really good service.
20 août 2025
Excellent service all round
Excellent service all round.
Had 4tyres replaced, all done efficiently and was leaving within 45mins. All the guys are helpful . Will definitely be using again.
20 août 2025
Poor Practices Overshadow Manager’s Support
I was extremely disappointed with my experience. While my car was in for a wheel alignment, my house keys were taken out of my vehicle without any valid reason, as they were kept completely separate from my car keys. It required CCTV checks and repeated conversations with staff before the keys eventually turned up on a mechanic’s toolbox. This caused me unnecessary worry and left me very concerned about how customer property is handled. Although the manager was supportive during the search, the fact that the keys went missing in the first place is unacceptable, and has left me with serious doubts about the trustworthiness of this centre.
16 août 2025
Avis spontané
Réponse de Protyre Autocare - Okehampton
Dear Craig Cullen,
Thank you for taking the time to bring this to our attention. We are sorry to hear that you have had this experience.
We would like the chance to investigate into this matter further for you, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then escalate this with higher management.
Kindest regards,
Georgia
Customer Care - Protyre
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