Dropped the vehicle in for MOT due to getting stopped on the way to the airport going on a family holiday for no MOT. Rang Tom who booked me in a late notice for the day I returned from my holiday so... Voir plus
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Établissement
Changer d'établissementUnit 3 London Road Mall, Pembroke Dock, SA72 4RS Pembroke, Pembroke, GB
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Called in on the off chance of having new tyre fitted( almost everywhere else needs booking near me) lovey guys (Tom and sorry didn’t get my filters name ) sorted me out almost right away! Happy with... Voir plus
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Recently had to get 4 new tyres for my SUV, these are never cheap, but I always get good tyres as I do fairly high mileage. Great service, booked in promptly once ordered tyres came in next day, fitte... Voir plus
All worked very well staff where great and helpfull with any questions I put to them. Some of the equipment wasn't working, I had a tyre replaced and payed for a tracking, the tracking equipment... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Pembroke Dock
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 3 London Road Mall, Pembroke Dock, SA72 4RS, Pembroke, Pembroke, Royaume-Uni
- 01646 686663
4,8
Excellent
699 avis
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Excellent service as always won't use…
Excellent service as always won't use anyone else
2 janvier 2025
Excellent Customer Service
We ordered the tyres online and were able to drop off the vehicle at a set time. We were greeted on arrival and told how long the job would take, offered free coffee and could wait if we wanted in the waiting room.
The staff were excellent.
18 décembre 2024
Professional friendly service
Professional friendly service, respectful of my car while changing the 4 tyres. Becky gave a very competitive price and ensured the tyres being supplied had the correct car makers notation.
I am happy recommending Protyre Pembroke Dock to friends with performance cars.
28 novembre 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Terrible service
I always used to use pro tyre for all my MOT's and servicing. But I lost faith in my local branch after a poor service and the inability to get hold of the office at any time.
I booked a MOT with them for the first time in years because they were the only ones available at a pinch. Now I need to cancel, I cannot get through to anyone on the phone, and the reception was not manned when I went in to see them. Two members of staff in the shop ignored me for 10 minutes until I left. That's the last time I use pro tyre.
3 décembre 2024
Avis spontané
Réponse de Protyre Autocare - Pembroke Dock
Dear Dai,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Even though all the computers were…
Even though all the computers were down, they were as professional as always.
22 novembre 2024
Following on from my last review
Following on from my last review, and after car attending Protyre 3 times & still not fixed £900 later, we had to bring it to another garage, £180 & FINALLY fixed! Area manager rang & offered discount on tyres in the future as if we would ever go there again! Shocking service that I will be taking further!!
6 septembre 2024
Avis spontané
Réponse de Protyre Autocare - Pembroke Dock
Dear Emma,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Woke up this morning to a flat tyre
Woke up this morning to a flat tyre. Pumped it up and noticed a nail in the tyre. It was going down slowly. I drove to ProTyre and the service was superb. The tyre was fixed and the lady who had done the work was marvellous!!
11 novembre 2024
Avis spontané
Excellent service,Thankyou.
6 novembre 2024
1st choice for me.
Very helpful staff and comfortable facilities. Becky and her team are excellent. 1st choice for me.
5 novembre 2024
Flat tyre, great service!
I was late for an appointment and stressed with a completely flat tyre. The manager and her colleague immediately changed my tyre and gave very impartial but good advice on changing a second tyre. I can’t recommend them enough. Thank you.
23 octobre 2024
Efficient team
Booked in for an MOT , very efficient & friendly team . No issues at all .
9 octobre 2024
Excellent service
Excellent service. Staff are very friendly and polite. I was informed about what was done to the car. Our car was put in to Protyre to have advisories on the MOT sorted. Car was under sealed and headlight fixed. Cost was reasonable.
2 octobre 2024
Excellent service
Excellent service. Very competitive and all the staff are very helpful. I cannot fault them
18 septembre 2024
Motorhome tyre problem in Wales September 2024…
On holiday in Wales in September 2024 with our motorhome I noticed the offside front tyre was losing pressure. I examined the tyre and found there was a screw embedded in it. I called in at Protyre Pembroke Dock on the off chance they could take a look at the tyre and they were extremely helpful. Without delay they had our motorhome in the workshop, offered us free tea or coffee whilst we waited and quickly carried out a repair to the tyre. Very friendly and helpful staff and I have no hesitation in recommending Protyre Pembroke Dock.
13 septembre 2024
Avis spontané
Everything went well
Everything went well. Staff very good and friendly. Only issue is the phone is necver answered.
18 septembre 2024
Excellent service
Friendly helpful staff. Easy to book online. Ready to collect at specified time. Full service report given. Excellent service, would use again
10 septembre 2024
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