Protyre Autocare - Rugby Paynes Lane Avis 

1 486
TrustScore 4.5 sur 5

4,6

11 Paynes Lane, Rugby, CV21 2UH Rugby, Warwickshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

An exceptionally good experience. I needed a tyre checked before going to my father's funeral. Compassionate as the woman behind the counter was, she arranged for someone to check it immediately and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was the third garage I took my car to for a loud humming sound accompanied with vibration. No one else was able to find the problem but the mechanic here knew what it was and got it sorted. They... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very nice set up, conveniently close to home, friendly and informed team! Were able to get my MoT test done and fix the small failure in good time without impacting on my day! Would definitely recomme... Voir plus

Noté 5 sur 5 étoiles

Dead easy to order online with a guaranteed timeslot. Dropped off my motorcycle wheels and they phoned sooner than expected to say they were ready. Always take care of my precious alloys and offer... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

À propos de Protyre Autocare - Rugby Paynes Lane

Écrit par l'entreprise

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • 11 Paynes Lane, Rugby, CV21 2UH, Rugby, Warwickshire, Royaume-Uni

  • 01788 542292

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,6

Tous les avis

(1 486)

34 254 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good customer service

Good customer service, very prompt. Its nice ot have somewhere comfy and clean to sit while we wait and there's a nice coffee machine there too.

28 janvier 2026
Noté 5 sur 5 étoiles

Tyre replacement

My car was booked in for a tyre replacement, receptionist was helpful and my car was seen to and on time. I was offered a drink while I waited.

21 janvier 2026
Noté 5 sur 5 étoiles

Good Service

Staff are friendly and professional, no fuss , just good service , free coffee is a nice touch.

16 janvier 2026
Noté 3 sur 5 étoiles

Tyre change but technicians left released car in an unsafe state

Had an appointment to get 2 tyres fitted to my car. Staff at front desk were friendly. It's typically good practice to do tyre rotation which they did but charged my £12 per side. Having done that, they didn't check the tyre pressures in my tyres even though I explicitly told them to when checking in. It wasn't until I was driving for about 10 mins when my tyre pressure lights in the car came on so stopped at a petrol station and realised that the front tyres were extremely under inflated and the rear tyres were over inflated and not in accordance to the manufacturer loading. Please check the tyre pressures before sending a car out because in the state you left the car, it could have been a very different story.

8 janvier 2026
Logo de Protyre Autocare - Rugby Paynes Lane

Réponse de Protyre Autocare - Rugby Paynes Lane

Dear Mr Koria,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

O time fuss free and clean and pleasant waiting area

O time fuss free and clean and pleasant

12 janvier 2026
Logo de Protyre Autocare - Rugby Paynes Lane

Réponse de Protyre Autocare - Rugby Paynes Lane

Dear Mrs Hewitt,

We're happy to hear that your experience was fuss-free, clean, and pleasant at our Rugby Paynes Lane branch.

We appreciate you taking the time to leave us feedback.

We will look forward to welcoming you again in the future.

kind regards
Kayliegh
Customer Care- Protyre

Noté 5 sur 5 étoiles

Always a great service

Always helpful polite on time easy website to book and choose tyres highly recomend

9 janvier 2026
Logo de Protyre Autocare - Rugby Paynes Lane

Réponse de Protyre Autocare - Rugby Paynes Lane

Hello Andrew​,

We would like to thank you for sharing your feedback regarding the service you received at our Rugby branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 1 sur 5 étoiles

After MOT recommend to have four tyres…

After MOT recommend to have four tyres changed, no problem £480. After 1 day one tyre loses pressure. Returned vehicle and was charged an extra £36 to put right a problem that didn't exist until my tyres were changed. After spending£800 for a service, mot and tyres thought it was poor customer service.

22 décembre 2025
Logo de Protyre Autocare - Rugby Paynes Lane

Réponse de Protyre Autocare - Rugby Paynes Lane

Dear Mark Taylor,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 4 sur 5 étoiles

Breaking news! Tyre fitters fit tyre.

Couldn't order this tyre online as it said there was a problem with stock, so emailed them. Got a prompt response, easy to book in, left the wheel with them for an hour and the tyre was done.

22 décembre 2025
Noté 3 sur 5 étoiles

took a long time

took a long time, nearly an hour. wheel nuts over tightened and pressures not the same. staff were polite and friendly.

17 décembre 2025
Logo de Protyre Autocare - Rugby Paynes Lane

Réponse de Protyre Autocare - Rugby Paynes Lane

Dear Kevin Gibson,

Thank you for taking the time to share your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

Trustworthy

Friendly and helpful staff. Quite a slow service but straightforward advice no faffing about. I appreciate that.
Not the cheapest but they never were. I go there because I trust them.

17 décembre 2025
Logo de Protyre Autocare - Rugby Paynes Lane

Réponse de Protyre Autocare - Rugby Paynes Lane

Dear Shaun and Jackie Fyson,

We appreciate your kind words about our staff and straightforward advice at our Rugby Paynes Lane branch.

We are happy to hear that you trust us, even if our service was a bit slow.

Thank you for your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Painless tyre replacement experience.

The reception area was both clean and comfortable. The two ladies on the desk were both welcoming, knowledgeable and helpful as was the young technician who dealt with fitting the new tyres that were required.

17 décembre 2025

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