Good all round service from ringing up to ask advice about my aircon re-gas. Looked at the car first and gave me the results. Then booked online and dropped my car off, people were all very nice and r... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementClovelly Road, Emsworth, PO10 8PE Emsworth, Hampshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Promptness. Fitted me in for inspection very quickly. Then within 2 hours called me to explain results of inspection and cost estimate for repairs . Asked me to come and be shown work to be done due t... Voir plus
L'entreprise a répondu
Protyre Southbourne Hampshire PO10 8PE my experience today was nothing less than five star. It was a remarkable standard of workmanship and customer care., Neal Was exceptional in showing me det... Voir plus
I booked the MOT for my car at very short notice, online. I was greeted by a courteous & helpful guy at my appointment time & I left the garage confidant that my car was in good hands. I was contacted... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Southbourne
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Clovelly Road, Emsworth, PO10 8PE, Emsworth, Hampshire, Royaume-Uni
- 01243 376144
4,8
Excellent
581 avis
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Excellent service
I wanted a specific trailer tyre which not many companies stock. Protyre had it in stock and it was delivered to our local Protyre location the next day. Fitting was exactly at the arranged time, and very efficiently done. Couldn't ask for better service.
22 avril 2026
"I'll be back"
Excellent personal service from Carl and good pricing too. Rare in this sector!
18 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Heads up from them would have kept my car on the road, but they failed to tell me!
Took car for MOT ( which still had 3 weeks left)
Asked whether car likely to pass or fail as had a side light out. Told unable to tell until they’d looked at it. Car failed MOT and chap then said “yeah, knew it would fail !” My car is now off the road until I can source a secondhand part but I use my car daily for my job.
Very annoyed they didn’t indicate I should fix lamp first and return for MOT within 3 weeks. Won’t be using or recommending them again.
17 avril 2026
Réponse de Protyre Autocare - Southbourne
Dear Customer,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Southbourne branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Definitely recommend!
This garage fitted my car in very quickly for an MOT when I realised it had already expired! They were helpful, polite and efficient; would definitely use again
8 avril 2026
Great service… very quick to solve…
Great service… very quick to solve problems with my Skoda to pass the MOT… car returned the same day!
3 avril 2026
MOT RIP OFF. had a bad experience a few years ago…
I had a bad experience a few years ago when my car was failed on an MOT. It was failed on the brake discs and pads which you offered to replace at vast cost, over £200.00. There were some advisories which included the main cable on this Hybrid car. I sought a 2nd and 3rd opinion. Both testers told me the brakes were fine and the 3rd centre passed the car. They could not understand why it had adviseries on the cable.
The car has passed another MOT this week with THE SAME ORIGINAL BRAKE DISCS fitted.
The manager at your depot made a goodwill gesture on the price for two tyres, for which I am grateful.
30 mars 2026
Réponse de Protyre Autocare - Southbourne
Dear Douglas,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Nice to deal with a great general…
Nice to deal with a great general manager who knows the business
Better give him a break he looks worn out
27 mars 2026
Great personal service from these guys…
Great personal service from these guys especially Neil and Carl. Fully trust their advice.
18 mars 2026
Efficient service despite the part…
Efficient service despite the part required (battery) having to be delivered from your parts supplier. This was delivered within 1 hour of being requested on a Saturday morning.
18 mars 2026
First class service as usual.
First class service. They booked me in when I could spare my vehicle. Kept me informed on the progress. And advised me when it was ready.
11 mars 2026
Very Good Service at Protyre Autocare in Southbourne.
I booked the MOT for my car at very short notice, online. I was greeted by a courteous & helpful guy at my appointment time & I left the garage confidant that my car was in good hands. I was contacted when my MOT was completed & ready for collection. Again the guys were very helpful & I took my car back home with a new MOT - everything went smoothly & would use this Protyre garage again.
2 mars 2026
service good
service good, check car body work for scratches etc
before leaving garage.
26 février 2026
Réponse de Protyre Autocare - Southbourne
Dea Uncle Oggier ,
Thank you for contacting Protyre.
We are pleased to hear that your recent visit to our Southbourne branch was a positive experience and that you received good service from our team.
We would also welcome the opportunity to understand your 3‑star review in more detail to see if there is anything we can improve. We have passed this matter on for further investigation. Your feedback has been shared with the Area Manager, who will be in touch with you as soon as possible to discuss this further.
Kind regards,
Kayleigh
Customer Care – Protyre
Explained what needed doing to my car
Explained what needed doing to my car. Did it in time they said . Polite and friendly.
20 février 2026
Réponse de Protyre Autocare - Southbourne
Dear Edwina Green
We're happy to hear that the car service was clearly explained and completed promptly!
We appreciate your kind words regarding our team's politeness and friendliness at our Southbourne branch.
Thanks for your feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Will return
Easy to book online, good availability and work completed on time as promised.
Will return!
11 février 2026
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