Good all round service from ringing up to ask advice about my aircon re-gas. Looked at the car first and gave me the results. Then booked online and dropped my car off, people were all very nice and r... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementClovelly Road, Emsworth, PO10 8PE Emsworth, Hampshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Promptness. Fitted me in for inspection very quickly. Then within 2 hours called me to explain results of inspection and cost estimate for repairs . Asked me to come and be shown work to be done due t... Voir plus
L'entreprise a répondu
Protyre Southbourne Hampshire PO10 8PE my experience today was nothing less than five star. It was a remarkable standard of workmanship and customer care., Neal Was exceptional in showing me det... Voir plus
I booked the MOT for my car at very short notice, online. I was greeted by a courteous & helpful guy at my appointment time & I left the garage confidant that my car was in good hands. I was contacted... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Southbourne
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Clovelly Road, Emsworth, PO10 8PE, Emsworth, Hampshire, Royaume-Uni
- 01243 376144
4,8
Excellent
582 avis
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I had a puncture
I had a puncture, so stopped in without a prior booking. The staff were friendly and helpful. Puncture repaired promptly
Would recommend
17 décembre 2025
Front Tyre Replacement
Good service but took longer than the hour expected.
My son and I were waiting another 30 minutes but the team were apologetic and completed the tyre replacement as quickly as they could.
13 décembre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Petty
Petty, Ignorant and Awkward, even faced with Factual Evidence
But Best place for a Cheap Mot,
- (with a page of Advisory's)
10 décembre 2025
Réponse de Protyre Autocare - Southbourne
Dear Mr Collingwood,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Fitting was on time
Fitting was on time, took no time at all and very friendly, very professional staff.
3 décembre 2025
Really friendly and professional staff
Really friendly and professional staff. Good explanations.
5 décembre 2025
Réponse de Protyre Autocare - Southbourne
Hello Ann,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service and great attitude from
Great service and great attitude from
Carl and start 👍
5 décembre 2025
Réponse de Protyre Autocare - Southbourne
Hello Terry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Bang on time for mot
3 décembre 2025
Protyre Southbourne #great team
I had to have my tyres replaced and the team at Protyre in Southbourne were fabulous, particularly Neil was was really informative, engaging and reasuring. He explained my options fully and gave sound advice thanks.
28 novembre 2025
Avis spontané
Very helpful and prompt.
10 novembre 2025
Réponse de Protyre Autocare - Southbourne
Hello Mr White,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Went in for an air-con check and a…
Went in for an air-con check and a wheel alignment as my car was pulling to the right. I was told the alignment was fine and that the suspension likely needed doing, and to come back for an air-con re-gas.
When I returned for the re-gas, I was then told the air-con still wasn’t working and that it needed a new pump, which would be over £500. I was also told the pulling to the right looked like the control arms, which would be roughly the same cost again — so in total I was looking at over £1,000 of work.
I decided to get a second opinion, and I’m glad I did. Another garage immediately noticed my front tyres were mismatched (the rears matched), swapped them over, and the pulling completely stopped. They also checked the air-con and found the ambient temperature sensor wasn’t working, which blocks the AC from running — and is a much cheaper fix than replacing the whole pump.
In the end, the second garage saved me over £1,000.
The staff at Protyre were friendly, but it did feel like they were very busy and short-staffed, which may explain why both issues were misdiagnosed.
1 novembre 2025
Avis spontané
Réponse de Protyre Autocare - Southbourne
Dear sam,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kind regards,
Kayleigh
Customer Care - Protyre
(https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Fprotyre&data=05%7C02%7Ccamelia.maftei%40micheldever.co.uk%7C62f69c960e7248a1cbc808dd3b971105%7Ca38482ab78dd4ebe9695cc4a8412ea10%7C0%7C0%7C638732242225399818%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=NuheCPJSpqdvOYWIVfnAlifeG1PP14Gp80jmhqbiDqw%3D&reserved=0) (https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fteam_protyre%2F&data=05%7C02%7Ccamelia.maftei%40micheldever.co.uk%7C62f69c960e7248a1cbc808dd3b971105%7Ca38482ab78dd4ebe9695cc4a8412ea10%7C0%7C0%7C638732242225415639%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=Y8aygPOATJ5l95uzp2MHjSS3slwqgP%2FRsj0a5Esv%2Fzc%3D&reserved=0) (https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FProtyre&data=05%7C02%7Ccamelia.maftei%40micheldever.co.uk%7C62f69c960e7248a1cbc808dd3b971105%7Ca38482ab78dd4ebe9695cc4a8412ea10%7C0%7C0%7C638732242225429590%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=DDUejL21EmTM12VdSd5qKRUetyUhP2%2FN30fDgoxGUas%3D&reserved=0) (https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprotyre%2F&data=05%7C02%7Ccamelia.maftei%40micheldever.co.uk%7C62f69c960e7248a1cbc808dd3b971105%7Ca38482ab78dd4ebe9695cc4a8412ea10%7C0%7C0%7C638732242225442963%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=1Ho%2FIqCEytYYS0mGn7X8eJgJxH%2Fpjfy5Y6vufnlSfzk%3D&reserved=0) (https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.tyresafe.org%2F&data=05%7C02%7Ccamelia.maftei%40micheldever.co.uk%7C62f69c960e7248a1cbc808dd3b971105%7Ca38482ab78dd4ebe9695cc4a8412ea10%7C0%7C0%7C638732242225459303%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=P8bayD4Wu1ihdEOozopFEZEF50UrRHHaMNiL5Moothw%3D&reserved=0)
Went in for aircon check and wheel…
Went in for aircon check and wheel alignment as car was pulling to tge right. Was told I needed a new aircon pump and that they suspected control arm was bent causing the issue. Was wouted £540 for new aircon pump and installation and told control arm would be around the same. So over £1000 in total.
I took car somewhere else and they said front tyres were odd put backs were matching so so swapped them over and that fixed steering issue. Then Plugged car into computer and determined ambient temperature sensor not working was stopping aircon from kicking in.
So saved £1000 by getting 2nd opinion after protyree qoute.
Staff were super friendly but felt a bit like they are short staffed, over worked and doing everything in a bit of a rush which feel is why both my issues were mis diagnosed
5 novembre 2025
Réponse de Protyre Autocare - Southbourne
Dear sam,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Friendly service
26 novembre 2025
Protyre my first choice every time.
Manager Karl, Neil and team deliver time and time again great value and service. I've used them countless times for works, mot and tyres and they are always professional, very accomodating and super value.
10 novembre 2025
Fixed puncture while we waited with no…
Fixed puncture while we waited with no advance booking.
10 novembre 2025
Excellent service as usual
Excellent service as usual. Friendly, reliable, prompt and very professional.
3 novembre 2025
Réponse de Protyre Autocare - Southbourne
Hello Diana,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Southbourne
Hello Mr Patey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
All the guys at Southbourne are so…
All the guys at Southbourne are so knowledgable & helpful, nothing is too much trouble!
22 octobre 2025
Réponse de Protyre Autocare - Southbourne
Hello Sharon,
We would like to thank you for sharing your feedback regarding the service you received at our Southbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service @ was very…
Excellent customer service @ was very impressed by the way they kept me informed throughout the various stages of diagnostic debug , and very pleased with my Bronze service.
22 octobre 2025
Réponse de Protyre Autocare - Southbourne
Hello Hugh,
We would like to thank you for sharing your feedback regarding the service you received at our Southbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Southbourne
Hello Clare,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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