I've used Protyre on Preston Farm a fair few times and never had a bad experience. On this occasion the online booking system failed and didn't create the booking (Third party system, not Protyre's fa... Voir plus
Établissement
Changer d'établissement2A Lockheed Close, Preston Farm Ind Est, TS18 3BP Stockton - on - Tees, Teeside, GB
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Lisez les avis des autres
The protyre in Stockton on Tees went over and beyond with helping me sort out all the problems with my air-condition problems , mainly all the time spent diagnosing the next problem at no extra charge... Voir plus
L'entreprise a répondu
Plenty of parking, left car keys with reception and took dog for a walk until they phoned to say it was ready. Ordered 3 tyres online, alignment offered with 50% off to took advantage if the offe... Voir plus
Saw a screw in my tyre, and went straight round to ProTyre at Stockton for them to investigate. They confirmed that the screw had pierced the tyre, and repaired the whole all within 25 mins. Great... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Stockton on Tees
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
2A Lockheed Close, Preston Farm Ind Est, TS18 3BP, Stockton - on - Tees, Teeside, Royaume-Uni
- 01642 601600
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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reliable and on time with my MOT.
29 octobre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Spot on.
Great Service booked it and paid for everything online. Arrived and in under 2 hours all four tyres changed and tracking done.
Saved over £100 compared like for like with other retailers.
27 octobre 2025
Réponse de Protyre Autocare - Stockton on Tees
Hello Andrew,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Stockton on Tees
Hello Francis,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Branch of choice
I would like to complement the staff I met at Stockton branch. I was greeted in a friendly professional manner the difference between the staff at this branch (helpful and accommodating) and the staff at Middlesbrough branch(Not so helpful) is very noticeable and although it means i will actually have to drive a few extra miles past the Middlesbrough branch to get to the Stockton branch this will be my branch of choice and i would recommend it to all.
16 octobre 2025
Réponse de Protyre Autocare - Stockton on Tees
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Cracking experience …
Mark in Stockton branch who I dealt with spot on start to finish above and beyond couldn’t ask for more
9 octobre 2025
Spot on service from booking to final…
Spot on service from booking to final result. Fair price's too.
15 octobre 2025
Fast and careless
Fast and friendly service,
But chipped the powder coating of my wheel. Didn't notice the damage until the next day.
11 octobre 2025
Réponse de Protyre Autocare - Stockton on Tees
Dear Ashley,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for the inconvenience caused.
Kindest regards,
Georgia
Customer Care - Protyre
Réponse de Protyre Autocare - Stockton on Tees
Hello Jet,
We appreciate you taking the time to leave us this 5-star review! We're happy you were satisfied with our prices, advice, and quality work.
Best regards,
Eddie
Customer Care - Protyre
Excellent Service
Staff always very helpful and friendly, and explain what needs to be done to your vehicle
2 octobre 2025
Réponse de Protyre Autocare - Stockton on Tees
Dear Ann Miller
We appreciate you sharing your positive experience you had with our team at our Stockton on Tees branch!
We're so glad to hear that you found our team helpful and that they clearly explained the vehicle's needs.
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
A complete rip off with high prices!!…
First mot did not happen due to ramp failure? Then on the second I was way over charged to replace discs pads to get vehicle through mot? A rip off!! Then the cert had advisories still on that had been repaired by them?? Cowboys!!
27 septembre 2025
Réponse de Protyre Autocare - Stockton on Tees
Dear Darren,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service
Got held up and arrived late. Team still got me sorted in good time. Great service.
1 octobre 2025
Great priced Tyres
Always tell you the best deals and what’s best for your car I go here all the time very trust worthy
29 septembre 2025
First time - won't be my last!
Had my first visit to Protyre at Preston Park Industrial Estate—exceptionally friendly service. I’ll definitely be using them as my go-to for car tyres from now on.
27 septembre 2025
Avis spontané
Réponse de Protyre Autocare - Stockton on Tees
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I’m not Mr Le Bron and never used this company
I’m not Mr Le Bron and never visited or used your services. STOP SENDING ME EMAILS
19 septembre 2025
Réponse de Protyre Autocare - Stockton on Tees
Good afternoon,
Thank you for reaching out and bringing this to our attention.
We can confirm that your email has now been removed from this customers profile and you will no longer receive any further communication from us. Please allow 30 days for this to take effect.
If you have any questions or concerns, please do not hesitate to contact us at customerrelations@protyre.co.uk
We apologise for any inconvenience this may have caused.
Kind regards,
Eddie
Customer Care - Protyre
Réponse de Protyre Autocare - Stockton on Tees
Hello Alison,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always go out there way to accommodate…
Always go out there way to accommodate you. Excellent service
17 septembre 2025
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