The staff were polite, friendly and helpful but the wait for a booked single tyre change was too long. The excuse given was we only have one tyre fitter was not acceptable.
Établissement
Changer d'établissementHearthcote Road, Swadlincote, DE11 9DS Swadlincote, Derbyshire �, GB
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Lisez les avis des autres
I was very satisfied with the guys on shop floor. I had a problem with my car and itvwas sorted very quickly and professionally. I would your establishment
L'entreprise a répondu
I used a Groupon voucher for aircon regas and the whole process was easy and straightforward. The booking process over the phone was easy, the staff are very friendly and happy to give advice and shar... Voir plus
L'entreprise a répondu
Easy online booking service , prior to a call on deciding which of two tyre makes to choose . Glad I did knowledge is king I would have chose the wrong one ! Booked two new front /valves & tracking (d... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Swadlincote
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Hearthcote Road, Swadlincote, DE11 9DS, Swadlincote, Derbyshire �, Royaume-Uni
- 01283 221288
4,7
Excellent
1 k avis
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Booked tyre replacement and fitting…
Booked tyre replacement and fitting online. Arrived before my time and had tyre fitted and drove away in less than 15 minutes. Staff courteous and friendly. Will definitely be using again in the future.
30 juillet 2025
The guys gave a fantastic service
The guys gave a fantastic service. Got me in slightly early as well. The price of the tyre was just what I was looking at, can't fault them.
28 juillet 2025
First class service and excellent staff
23 juillet 2025
First class service
First class service, could not have done anything more. From beginning to end it was a very pleasing experience. Well done to all concerned.
21 juillet 2025
Flat tyre
Came in as a bit of an emergency, booked in, and was done much quicker than anticipated, great service at a good price.
21 juillet 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Had a great experience with protyre.
Had a great experience with protyre.
I turned up wanting my air-conditioning regassed. They got me straight in and at a very good price
16 juillet 2025
Réponse de Protyre Autocare - Swadlincote
Hello Daniel,
We would like to thank you for sharing your feedback regarding the service you received at our Swadlincote branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
I was booked into have aircon topped up…
I was booked into have aircon topped up I think by a new member of staff -unfortunately the day of booking the aircon machine had no gas (simple mistake as I know having been in the trade myself ) the staff here are great not only the next time I booked it they filled the aircon up for free /what great customer service and whilst sat in The waiting room every customer was treated very well -even offered a drink I’m more than pleased and did offer to pay but the kind man at the desk said no it’s on us/ just shows it’s not all about money this company is fantastic and I will highly recommend to anyone /I’ll pop a few beers down for the staff as a thankyou very much and finaky a company with great principles thankyou again
16 juillet 2025
Avis spontané
Excellent service
9 juillet 2025
Very efficient and thorough team
Very efficient team. Definitely my first choice for garages in Swadlincote.
7 juillet 2025
The Best In The Area
Fast service, always honest, friendly helpful team, always go here for tyres.
7 juillet 2025
Professional and friendly
4 juillet 2025
Prompt service and polite and pleasant…
Prompt service and polite and pleasant people.
2 juillet 2025
Excellent service..
30 juin 2025
Excellent service
Went in for repair on my car's coolant system. Parts were difficult to source but Protyre went the extra mile and ensured it was fixed quickly. Excellent service! 100% recommend for MOT, repairs, and servicing.
30 juin 2025
Thanks for great service
Thanks for great service. My car failed MOT and you quickly responded by sorted the parts. Fixed same day
Highly recommended
25 juin 2025
Réponse de Protyre Autocare - Swadlincote
Hello,
We're happy to hear that we could quickly address your car's MOT failure by sourcing the parts and completing the repair on the same day. Thank you for your recommendation!
Best regards,
Eddie
Customer Care - Protyre
Disappointed - We have been customers for a number of…
We have been customers for a number of years for tyres, service & MOT's. We feel that this time the level of personal service had dropped, it felt very commercial. Unfortunately I think it's lost its personal touch it had before.today Carl the depot manager rang to try and resolve our issues.this he did to a very satisfactory standard,he has restored my faith in protyre by responding in such a timely fashion, therefore regaining a 5 star rating,thank you Carl.
25 juin 2025
Réponse de Protyre Autocare - Swadlincote
Dear Mrs PC,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
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