Great customer service, kept informed including when ready to pick-up. Failed MOT on drop links but Protyre did repair same day at reasonable price. Have used my local Protyre for a few years for bo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1 & 2 Priory Ind Est, Tetbury, GL8 8HZ Tetbury, Gloucester, GB
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Lisez les avis des autres
Our muffler fell off due to rust and we rolled up without an appointment. Efficient and friendly, parts available immediately—we were able to continue our trip within less than 2 hours! Couldn't have... Voir plus
L'entreprise a répondu
To have tyres fitted for an unusual size wheel immediately was a boost to my day. Also a print out explaining the tyre wear and projected life of remaining rubber makes life way easier. Great work, k... Voir plus
L'entreprise a répondu
Great staff, excellent job at a fair price - only one little niggle they didn't call when done - but no worries I called them - short walk to pick up
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Tetbury
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 1 & 2 Priory Ind Est, Tetbury, GL8 8HZ, Tetbury, Gloucester, Royaume-Uni
- 01666 503467
4,9
Excellent
921 avis
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The staff were very friendly and…
The staff were very friendly and helpful and made the experience easy and hassle free.
1 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Do the job qouated
Do the job qouated. Not take it in then say "sorry, I thought I could do the job, but then said he couldn't do it!!
3 avril 2026
Réponse de Protyre Autocare - Tetbury
Dear Jennie Fildes ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Tetbury branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Friendly staff and efficient service.
3 avril 2026
Check your invoice before leaving
Had to use as I had a puncture and not sure how long it would hold air. Unable to do while I waited so offered me a booking 3.5hours later. Returned at booked time and car taken straight in. Repair completed quickly within 20 mins. Paid and asked for invoice but told already e mailed. I should have insisted (and verified cost of repair prior). Checked e mailed invoice - detail error - itemised as:
Puncture
Front toe alignment adju
Environmental charge
The repair was to rear tyre, no adjustments made.
I returned to site after querying 'enviro charge' . Not made aware at time nor understood reason for charge - apparently " charged on all our invoices - covers gloves etc" . I accept enviro charge is made on tyre disposal but don't expect additional charges for misc' sundries that would normally be expected to be included within the repair cost. Item charge refunded without issue. No indicative pricing on show. So, whilst I appreciated the uncontested refund, I t did occur to me, how many customers actually pay without query? In the scheme of things not a substantial amount (equivalent to 13% of total cost) but if it' an arbitrary charge - no doubt a nice little extra income ....?
27 mars 2026
Réponse de Protyre Autocare - Tetbury
Dear Glenn,
Thank you for notifying us of your concerns regarding the invoice.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Very friendly, knowledgeable and helpful
Very friendly and knowledgeable chap running the front of house. Tyre fitting was fast and issue free. I will certainly use this place again.
26 mars 2026
A no-stress fitting
My car needed 4 new tyres. Keith ordered the tyres for me and told me when they would be in. He took the keys from me when I arrived at the allotted time and managed the whole process. No stress
26 mars 2026
Very polite and attentive service
18 mars 2026
Great service and really friendly…
Great service and really friendly staff. Buying new tyres was so easy, and I got the type I wanted.
23 mars 2026
Hit a pothole on a long drive and this…
Hit a pothole on a long drive and this was the closest place to stop. Service was incredibly efficient and front desk very polite!
11 mars 2026
MOT sorted promptly
MOT sorted promptly and extra work required was advised before proceeding.
6 mars 2026
PEOPLE MAKE A GOOD BUSINESS
The people i had to deal with who were helpful and quick to complete the work required. All actions carried out in a light hearted way with a sense of houmore.
5 mars 2026
Got a puncture late on thursday night
Got a puncture late on thursday night, booked in for 2 tyres at 8.30 next morning on their website.
Tyres were done by 8.50am. Couldn't ask for a better service.
9 mars 2026
As always polite and respectful staff…
As always polite and respectful staff with impeccable service. Helpful and proactive.
9 mars 2026
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