I ordered the tyres I wanted online, arranged a fitting date and paid for everything. I arrived at the fitting station about 20mins before my allotted time. They took my car directly in, did all the w... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementWebbs Close, West Street, BA5 2HW Wells, Somerset, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I’ve been using Wells Tyre Service for over 50 and every time the Staff and service have been exceptional- definitely 5*. They can be trusted 100% to treat you fairly and be totally honest. Very rare... Voir plus
L'entreprise a répondu
I had a great experience getting a puncture repaired here. The team was friendly, helpful, and very efficient. They got straight on with the job and had me back on the road quickly. The complimentary... Voir plus
L'entreprise a répondu
Friendly, practical, organised and efficient. And, flexible too. I had everything booked in - replacement tyres, brake disc tweakimg etc and then the MOT. My wife ended up being away and I needed t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- aussi dans
- Atelier de prestations de freinage
- Centre de contrôle technique
- Magasin de batteries pour voitures
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Wells
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Webbs Close, West Street, BA5 2HW, Wells, Somerset, Royaume-Uni
- 01749 673352
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I’ve been using Wells Tyre Service for…
I’ve been using Wells Tyre Service for over 50 and every time the Staff and service have been exceptional- definitely 5*. They can be trusted 100% to treat you fairly and be totally honest. Very rare nowadays. Definitely goes up to 11
4 novembre 2026
Réponse de Protyre Autocare - Wells
Hello Arthur,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent as always from Wells Tyres.
26 octobre 2026
Réponse de Protyre Autocare - Wells
Hello Mr Pitt,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Horrible service!! Don’t bother.
Ive been a customer of Wells Tyres for over 40 years. In the last two years, service has gone to the pot. I booked a service a few months ago, came back 6 hours later and they had not touched it, only apologised stating no staff. Booked another service last week and same poor service. Took 5 hours for a 1 hour basic service. Have now decided not to use this useless place after 40 years.
29 octobre 2026
Réponse de Protyre Autocare - Wells
Dear Lori Toms,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Réponse de Protyre Autocare - Wells
Dear David Mather ,
We would like to thank you for sharing your feedback regarding the service you received from our Wells branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times. We are delighted that the team was able to provide helpful guidance on your vehicle and complete everything on schedule.
Many thanks again for taking the time to provide us with such positive feedback!
Kind regards
Kayliegh
Customer care - Protyre
Réponse de Protyre Autocare - Wells
Hello Donna,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good efficient service
2 novembre 2026
Réponse de Protyre Autocare - Wells
Hello Mr Le Feuvre,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Efficient
I ordered the tyres I wanted online, arranged a fitting date and paid for everything. I arrived at the fitting station about 20mins before my allotted time. They took my car directly in, did all the work, and I was back on the road with 4 new tyres fitted and balanced within an hour. Excellent service.
12 octobre 2026
Réponse de Protyre Autocare - Wells
Hello Philip,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The staff were helpful and informative
The staff were helpful and informative, even got me in quicker than booked in which was really good
28 octobre 2026
Réponse de Protyre Autocare - Wells
Hello Lucy,
We would like to thank you for sharing your feedback regarding the service you received at our Wells branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The service was 5 stare
The service was 5 stare, and the tyre is good, but overall a little pricy.
26 octobre 2026
Réponse de Protyre Autocare - Wells
Hello Elizabeth,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They are very accommodating
They are very accommodating. Drove there and away in 20 minutes. Quick and nice staff.
26 octobre 2026
Réponse de Protyre Autocare - Wells
Hello Tracey,
We would like to thank you for sharing your feedback regarding the service you received at our Wells branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I had a great experience getting a…
I had a great experience getting a puncture repaired here. The team was friendly, helpful, and very efficient. They got straight on with the job and had me back on the road quickly. The complimentary coffee while I waited was a wonderful touch. Excellent service all around!
16 octobre 2026
Réponse de Protyre Autocare - Wells
Hello Mr Gibbs,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Efficient and helpful
23 octobre 2026
Réponse de Protyre Autocare - Wells
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Wells
Hello Lee,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Car booked in and seen within the…
Car booked in and seen within the estimated time. Professional friendly staff
23 octobre 2026
Réponse de Protyre Autocare - Wells
Dear Mrs Dean,
Thank you very much for leaving us this 5 star review.
We always try to ensure our service and customer care are the best they can be, so we are delighted to hear that your vehicle was seen promptly within the scheduled timeframe and that you found our team at Wells to be so helpful and welcoming.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - protyre
Very competitive prices
Very competitive prices. Easy online booking. Friendly and professional staff. Job started at the allocated time and completed promptly.
21 octobre 2026
Réponse de Protyre Autocare - Wells
Hello Tim,
We would like to thank you for sharing your feedback regarding the service you received at our Wells branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Corey and Matt real stars
Really excellent service particularly from Corey and Matt, who were thorough, super helpful and very courteous.
21 octobre 2026
Réponse de Protyre Autocare - Wells
Hello Sara,
We would like to thank you for sharing your feedback regarding the service you received at our Wells branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Super personal service
Super personal service. Friendly and respectful staff. I would highly recommend
14 octobre 2026
Réponse de Protyre Autocare - Wells
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful
Helpful, polite and with a great free coffee machine & wifi ! Went out of their way to help.
19 octobre 2026
Réponse de Protyre Autocare - Wells
Hello Miss Millard,
We would like to thank you for sharing your feedback regarding the service you received at our Wells branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Tyres and Spoons in Wells
They sold me some tyres - what made it great is Wetherspoons is just up the road so whilst the tyres were being fitted I went and had a full English with an extra sausage and a refillable coffee - whats not to like?!!:
When I got back to the workshop the manager pointed out a potential problem causing the front brake pads to wear unevenly - he was correct and the problem has been rectified
5 octobre 2026
Réponse de Protyre Autocare - Wells
Hello Marks,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
very helpful and very honest
very helpful and very honest , I know I can trust Protyre to do their best for my car .
5 octobre 2026
Réponse de Protyre Autocare - Wells
Hello Syliva,
We would like to thank you for sharing your feedback regarding the service you received at our Wells branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.