Protyre Autocare - Westbury Avis 

1 895
TrustScore 4.5 sur 5

4,5

Station Road, Westbury, BA13 3JS Westbury, Wiltshire, GB


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Lisez les avis des autres

Noté 3 sur 5 étoiles

The installation of the tyres took over 90 mins, which seemed excessively long. Also the car settings were not adjusted to register new pressures, which I believe, led to the car signaling an error in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Simple method of booking and selecting tyres online. Arrived and was greeted by a friendly technician who directed me to a spot straightaway. Both tyred fitted in good time and my car was driven rou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service guys were great, thought i had a puncture but they actually found valve was leaking, They replaced the valve and saved me alot of money getting a new tyre. Really great service and s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service, arrived at time booked, dealt with straight away, clear re time required, completed within set time. Friendly team, would highly recommended.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Station Road, Westbury, BA13 3JS, Westbury, Wiltshire, Royaume-Uni

  • 01373 825800

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,5

Tous les avis

(1 895)

33 606 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Listened to and reassured.

Such a fabulous team, who listened and were genuinely interested in what I had to say about the issues I was having with my car. I felt instantly reassured and confident they could help me. Thank you so much for all your help today. Highly recommended!

31 janvier 2026
Avis spontané
Noté 3 sur 5 étoiles

Good prices and availability of fitting…

Good prices and availability of fitting slots. Long wait for work to be completed. Wheel alignment left front camber worse. No reply from reception when this was queried.

28 janvier 2026
Logo de Protyre Autocare - Westbury

Réponse de Protyre Autocare - Westbury

Dear Robert Leonard ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Westbury branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Very pleased with service

We can only praise the service I got from the team at Protyre Westbury. The biggest praise is for Steve. He gave us a good price and great service

21 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Well recommended

They have always provided an excellent service and value for money. I have used them for many years. Like all garages they have gotten very busy, but as I don’t like to use others but this Protyre it would be nice to resolve their scheduling times

3 mars 2025
Noté 5 sur 5 étoiles

Rear brake pads and discs.

My rear brake pads and discs needed to be replaced. They mentioned the possibility of a caliper also being needed and prepared me with the cost. However, the caliper was not needed and my wallet gave a sigh of relief. First class service, again.

21 janvier 2026
Noté 5 sur 5 étoiles

Pleasant experience

Helpful over the phone beforehand. Efficient in doing the job in question. Didn't make me feel like a 'stupid woman who knows nothing about cars'.

16 janvier 2026
Noté 5 sur 5 étoiles

friendly staff & good service

i went to have my wheel alignment done, was greeted by Bev & she was lovely. Aaron had looked at my car & had it done quickly, he was also very friendly.

16 janvier 2026
Avis spontané
Noté 3 sur 5 étoiles

First Problem in 20 Years

I've used Protyre Westbury for more than 20 years and always received excellent service without fault. On my recent visit however the engineer fitted my tyres (pre-ordered online) but only when I returned home did I spot that they were not what I ordered but a lower category model. I called and was told they could be swapped with no issue. I then received a call from Protyre reception attempting to tell me that the tyres fitted were a better tyre than ordered. I disputed this and pointed out that the tyre fitted was actually cheaper than that ordered, at which point it was again agreed that I could have them swapped, which I did. May have been a genuine error but together with the call to persuade me to keep them it just felt like I had been deliberately given a cheaper tyre than paid for thinking I wouldn't notice or be bothered to call to correct. Disappointed.

14 janvier 2026
Logo de Protyre Autocare - Westbury

Réponse de Protyre Autocare - Westbury

Dear Rich,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Service &MOT.

Excellent service as always. Anything that needed any Explanation on the paperwork was highlighted before I left. Thank you.

7 janvier 2026
Logo de Protyre Autocare - Westbury

Réponse de Protyre Autocare - Westbury

Hello Sally​,

We would like to thank you for sharing your feedback regarding the service you received at our Westbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Great team at Westbury,The old Manager…

Great team at Westbury,The old Manager Lee was unbelievable,such a loss he left

12 janvier 2026
Logo de Protyre Autocare - Westbury

Réponse de Protyre Autocare - Westbury

Hello Mr Smith​,

We would like to thank you for sharing your feedback regarding the service you received at our Westbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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