Protyre Autocare - Wilmslow Avis 

1 261
TrustScore 4.5 sur 5

4,7

23 & 52 Knutsford Road, Wilmslow, SK9 6JB Wilmslow, Cheshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Quick turnaround on a puncture! Tyre was sourced and fitted within 24 hours and the staff were all very helpful. They were not 'pushy' about selling the most expensive tyre but made sure it was righ... Voir plus

Noté 4 sur 5 étoiles

The price and choice of tyres good, Good a availability near me. Let down by the fact that each tyre was inflated to different pressures and also to the incorrect pressure even though the correct pres... Voir plus

Noté 5 sur 5 étoiles

I've just had my car serviced and MOT'd at protyre Wilmslow. The staff were all professional, friendly and efficient. They were very helpful when I dropped my car in a day early and it was ready to co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ive been going for years to Protyre for services and when I need to. Always I have been very pleased with their helpfulness and kind attention from all the staff at Knutsford Road Wilmslow.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • 23 & 52 Knutsford Road, Wilmslow, SK9 6JB, Wilmslow, Cheshire, Royaume-Uni

  • 01625 522349

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(1 261)

35 357 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

New tyre

Easily contacted, friendly, competitive and booked in quickly.
Special mention to Mikey 🙂

21 janvier 2026
Noté 3 sur 5 étoiles

Dodgy booking system.

The website booked me into an appointment that didn’t exist! So instead of being seen at 8.30
am my car wasn’t going to be looked at until 3.30pm. However the staff were apologetic and the work was completed on the same day.

16 janvier 2026
Logo de Protyre Autocare - Wilmslow

Réponse de Protyre Autocare - Wilmslow

Dear Nicola,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

Kieran was great at the Wilmslow…

Kieran was great at the Wilmslow branch. Dealt with me professionally and with great product knowledge whilst very obviously overworked with a constant stream of customers at the desk, the phone ringing and the staff requiring direction and instruction. I hope you reward him well and get him an assistant!

16 janvier 2026
Noté 5 sur 5 étoiles

Just a great team

12 janvier 2026
Logo de Protyre Autocare - Wilmslow

Réponse de Protyre Autocare - Wilmslow

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Nice experience

Nice experience. Delt with very efficient ly & pleasant staff. Quick & on time quoted. Thanks

7 janvier 2026
Logo de Protyre Autocare - Wilmslow

Réponse de Protyre Autocare - Wilmslow

Hello Martin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Quick service

A mechanic was ready and waiting to fit a new tyre after I was escorted by the AA to the garage, following a rip to a tyre and emergency repair. Excellent service all round. Thank you.

5 janvier 2026
Logo de Protyre Autocare - Wilmslow

Réponse de Protyre Autocare - Wilmslow

Dear Jan, Wilmslow,

We're happy to hear that we could assist you with your tyre replacement after the emergency repair.

We appreciate you taking the time to share your positive experience you had with our team at our Wilmslow branch.

Thank you for you feedback!

We will look forward to welcoming you again in the future.

Kind regard
Kyliegh
Customer Care - Protyre

Noté 1 sur 5 étoiles

Don’t use this company

Don’t use this company. I took my car in for a puncture and to check a front tyre. After inspection the mechanic told the man on reception the puncture could be repaired and the front tyre was an advisory. He waited for 10 minutes and then told me I needed 2 new tyres. I took it elsewhere and the puncture was fixed and told that the front tyre was in limits for an MOT. Avoid like the plague.

6 novembre 2025
Avis spontané
Logo de Protyre Autocare - Wilmslow

Réponse de Protyre Autocare - Wilmslow

Dear Mr Pugh,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

Great service 👍🏼

I phoned them the afternoon before and the wilmslow branch booked me in for the following morning. I was offered a range of different tyres and given a fab saving of £40 per tyre!
Efficient, skilled service and friendly manner from the mechanics too.

30 décembre 2025
Logo de Protyre Autocare - Wilmslow

Réponse de Protyre Autocare - Wilmslow

Dear customer,

We're happy to hear about your positive experience at the Wilmslow branch!

It's great that you were offered a range of tyres and received such a fantastic saving.

We appreciate your kind words regarding the efficient service and friendly mechanics.

Thank you for your feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Noté 4 sur 5 étoiles

A good experience taking my car for an…

A good experience taking my car for an MOT recently. Easy to book, reception guy at the MOT place was friendly. MOT tester completed the job and paper work on time.
Would have been 5 stars if I hadn’t had to walk over the road to the tyre reception to pay the bill. No card machine in the MOT station

29 décembre 2025
Noté 1 sur 5 étoiles

Con Artists

Con Artists - Make things up that are wrong with your car that are not and then finer even fit the car wheels back on properly.

I was told my breaks were desperately needing changing. When it had just passed it MOT, told them to leave it and when back to my normal garage. Nothing wrong with the breaks.

28 novembre 2025
Avis spontané
Logo de Protyre Autocare - Wilmslow

Réponse de Protyre Autocare - Wilmslow

Dear Chris,

Thank you for taking the time to share your feedback in regards to your recent visit to our Wilmslow branch. We are sorry to hear that it has not been a positive experience for you on this occasion.

We would like the chance to investigate into this matter further, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then raise this with higher management.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 3 sur 5 étoiles

Arrived on time for morning MoT

Arrived on time for morning MoT, having said I would wait. Staff pleasant but not told that they were running late so had to sit in a cold office for one and a half hours. Arrived home to find incorrect mileage had been recorded so had to return. Entering correct mileage should surely be a priority.

9 décembre 2025
Logo de Protyre Autocare - Wilmslow

Réponse de Protyre Autocare - Wilmslow

Dear Sarah Wilkinson,

Thank you for bringing this to our attention.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 1 sur 5 étoiles

This isn't against the lads at the tyre…

This isn't against the lads at the tyre place. This is with protyre.
I had bought 4 tyres online to be installed at 11am in the week.
I turned up, no tyres. They didn't even seem to know they were coming. So I had no warning and apology that nothing had arrived.
The lads bent over backwards to sort out the lack of process from protyre.
I came back the next day after having lost a day's pay previously and 1/2 a day the following day.
All good, fitted and the lads did a great job.
Protyre you are terrible. No comms to me or the tyre place.
So now I'm massively out of pocket after spending a lot of money with protyre.

4 décembre 2025
Logo de Protyre Autocare - Wilmslow

Réponse de Protyre Autocare - Wilmslow

Dear Keith Edge,

Thank you for bringing this to our attention. We're sorry to hear that the tyres had not been delivered in time for your appointment. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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