I purchased their SF20 solar reflective film for the front of my flat. During the 2026 heatwaves, my flat was ridiculously hot and I couldn't get hold of an air-conditioning unit. When I purc... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Efficient service; delivered when expected. Managed to follow instructions and fitted it on our cloakroom window in response to my husband's concern about 'privacy' when using the room, despite it ha... Voir plus
L'entreprise a répondu
Excellent product, exactly what we needed! Details of how to get the backing film off using two pieces of masking tape at the corners much better explained/demonstrated on another company's video- sor... Voir plus
L'entreprise a répondu
Easy ordering - just choose your design and input the size you want, email received to confirm sizes and design and they cut and send to you! Packaging was secure and easy step by step instructions in... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de garnitures de portes et fenêtres
- Magasin de rideaux et stores
- Magasin de design et de décor intérieur
- Magasin de bricolage
- Magasin de rénovation
- Décorateur d'intérieur
Écrit par l'entreprise
Please note: We no longer operate an active Trustpilot review invitation programme and now invite customers to share their feedback on Google. Our Trustpilot profile contains over 14,000 verified customer reviews collected over many years. As we no longer actively invite reviews on Trustpilot, recent reviews represent only a small proportion of our customer base and may not reflect the experience of the majority of our customers. We continue to value all customer feedback and respond to every review. Purlfrost® is one of the UK's leading suppliers of window film, glass coverings and window graphics, serving homeowners and businesses nationwide. Our extensive range includes privacy window film, frosted window film, solar control film, decorative glass films, manifestation graphics, house numbers and bespoke glazing solutions, all designed to improve comfort, privacy and appearance. Since 2003, we have been manufacturing and supplying high-quality, made-to-measure and DIY-friendly window films, helping hundreds of thousands of customers transform their homes and workplaces.
Coordonnées de contact
Unit 10 The Edge Business Centre, Humber Road, NW2 6EW, London, Royaume-Uni
- helpdesk@purlfrost.com
- www.purlfrost.com
4,8
Excellent
14 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very clear and explanatory process
Very simple to order as it was a very clear and explanatory process. Very pleased either way my purchase and it’s up already. Great delivery times and communication.
23 janvier 2026
Réponse de Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Very swift delivery
Very swift delivery, instructions clear and worked well, tool pack very useful - esp felt backed squeegee. Very happy with final outcome!
21 janvier 2026
Réponse de Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Robert. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Like the window film very much but it…
Like the window film very much but it took a while to receive it compared to Brume
19 janvier 2026
Réponse de Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Kathryn. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Window film arrived promptly well…
Window film arrived promptly well packaged, it looks fantastic on our bullseye window - a real talking point!
18 janvier 2026
Réponse de Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Louise. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Réponse de Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Réponse de Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Great product, great service
Great product, really well packaged, delivered quickly, with the perfect applicator tool thrown in, and clear, easy to follow, comprehensive installation instructions.
17 janvier 2026
Réponse de Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Réponse de Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Perfect match to existing purlfrost…
Perfect match to existing purlfrost window film. So pleased could match after 10 years. Longer lasting than the glazed unit which needed replacing.
17 janvier 2026
Réponse de Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Beautiful dark green swallow pattern
Beautiful dark green swallow pattern. Just what I wanted. Very easy to apply. Great instryctions.
17 janvier 2026
Réponse de Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Delivered on time we’ll packaged and…
Delivered on time we’ll packaged and clear instructions how to use.
17 janvier 2026
Réponse de Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
If your looking for a company that…
If your looking for a company that provides frosted film of different styles for your windows, look no further. I have used this company on several occasions and they've given a faultless service every time.
23 octobre 2025
Réponse de Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Beautiful stained glass look…
After we carefully measured and ordered online the window film was delivered really quickly. Applying the film to our plain glass panels either side of the front door was surprisingly easy and it has made such a difference to our hall. We are very pleased with the results and would definitely recommend Purlfrost.
17 janvier 2026
Avis spontané
Réponse de Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Love it, so easy to put up!
I'm so pleased I've got the chance to review this film, I LOVE IT!!!! Beautifully made, I got the William Morrisesque design, put off doing it for 3 months, thought it would be difficult on my own, so stupid, took 20 minutes!! So easy, looks amazing, ordering another! Thank you :-)
P.S. just a thought,is there a little vid on your website doing a window?
28 septembre 2025
Réponse de Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated.
Yes there are videos on our website! Also lots of wonderful customer videos of film application on our instagram page tooo....
We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Réponse de Purlfrost Window Film
Many thanks for your kind words and 4⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Excellent Product
Easy to order, prompt delivery and now i've finally got round to putting the safety film up (four panels on an old cupboard with glass doors) it was really straight forward, with good clear and helpful instructions. It wasn't as difficult as i'd imagined, and the result is very good. Would definitely use this company again and recommend them to others.
1 novembre 2025
Réponse de Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Beautiful window stickers
Beautiful window stickers made to measure. We love them. Easy to apply and look womderful
2 novembre 2025
Réponse de Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Absolutely brilliant
Absolutely brilliant. Created my window film. Had a few changes and the customer service was amazing. No problems at all. From start to finish they have been great. Would highly recommend
11 novembre 2025
Avis spontané
Réponse de Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Purlfrost Courier can't deliver to some addresses
I can't quite believe that we've had to cancel our order of window film because their courier (DX) can't deliver a parcel of a certain size to particular addresses. I've ordered for a residential address before that has more restricted access and parking with no issues and yet Purlfrost's office manager Tania has happily accepted my request for a full refund because their courier has stated they can't deliver to our address. Farcical situation! I won't be using this company again.
4 décembre 2025
Avis spontané
Réponse de Purlfrost Window Film
Dear Adrian, we're so sorry that none of our partnered courier companies are unable to deliver to your Scottish Borders address.
We understand how frustrating this is for some customers but the products we sell cannot be packaged any other way, unless you order shorter widths of film (1 m or less in one direction)
Due to the length of the tube (1.5m for a 1.5m x1.5m piece of film) the cost was too prohibitive with an alternative courier for the value of the order, so your request for a refund was the best solution in this instance.
Best regards
Purlfrost.
Love the art deco film
22 septembre 2025
Réponse de Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Tom. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.