Quickline Broadband UK Avis 

AMAZING INSTALLATION / SERVICE 👏🏽 …

This is my second 5 star review for Quickline and I’m delighted to say that my faith in broadband has now been completely reinstated! 🙌🏽 😃

Living in the countryside, getting a reliable and genuinely fast connection has always been a challenge, but I’m now up and running with my SUPER FAST 1000 Mbps connection and what a difference 🙌🏽 👏🏽

A MASSIVE shoutout to MO AMEEN, the engineer who carried out my installation today What an absolute credit to Quickline! 🙏🏽

Mo was such a pleasant, polite and professional young man.
He had everything installed and working in no time at all .
He drilled and installed the connection, set up my router and even got my MESH system working effortlessly without any glitches 🙌🏽😃..

His attention to detail was brilliant.
He even took the time to move the outside cable so that my router could be positioned properly through the living room rather than the kitchen.
He also put shoe covers on before coming into my home, which I really appreciated.

It’s those little things that show someone takes pride in their work. 👍🏽

Choosing Quickline has genuinely been one of the best decisions I’ve made.

I’m paying just £32.99 per month, and saving me over £40 every month compared with the £75 I was paying previously with a very expensive provider which was due to increase again next month. 🥺👀🙈…

Fantastic broadband, fantastic installation and outstanding service from Mo.

I’ve also bag myself £100 voucher to speed and my neighbour also got £100 referral too 🙌🏽🙌🏽 What a Win Win …I’m so so Happy !

Well done Team Quickline and a massive TU you’ve definitely won me over! 🙌🏽👏🏽⭐️⭐️⭐️⭐️⭐️

Marie B

I would sincerely like to commend Saso of Team Q for his patience and expertise in solving an online problem. Throughout he was totally professional and never gave up on me and was/is a credit to Quickline. I would point out that it was me who asked if I could submit my gratitude and it was not solicited by him. Many thanks Saso, you are a credit to Quickline. John

Great service, quick installation - Joe Jones was lovely! 10/10 would recommend 😊

What a great bloke Simon is , not pushy explained everything, half price of old supplier.

Fantastic installer. Very friendly efficient and explained everything to me very clearly. Left everything neat and tidy.

Mo Ameem was really good. He explained what he was doing. Checked that the broadband could reach every room from our preferred position for the router.
At the end he made sure that we could use the tv, mobiles ,printer. Really personable and helpful. Great representative of Quickline

Excellent service from Martyn Warner, who fixed a complicated issue with our broadband. Very polite, friendly courteous and didn’t leave until we were all sure it was working perfectly. Thank you!

Thomas Turnbull came on time to our property and gave a first class service. He was very polite and respectful with our property. I gave him a coffee and thanked him for an excellent service. Well done quick line. It’s great that you employ such good people

Thomas Turnbull came today to instal my quicklime broadband and telephone, everything went smoothly and Tom was so kind and helped me to understand the bits. I had been very nervous about it all.

Great customer service from Mia she explained everything so well looking forward to going live

Brandon was friendly, efficient and a pleasure to deal with. The installation process was smooth and easy.

Good communication and helpful installation staff from the guys who put up the wires to Gary A who installed the router & other equipment today.

New full fiber was installed quickly and professionally by Kegan.E. He discussed and helped us with options where to situate the new router. Took about an hour. Now our internet has increased from 50MBPS to 1GBPS. Great service from start to finish.

Dave B was a star, efficient and tidy! Got everything sorted for us and a pleasant chap! Most grateful

In May 2026 I contracted with this organisation to achieve a fibre network service to my property in N Yorkshire.I provided all the relevant details including that my property was approx 100/150 metres from the road. I was assured that wasn’t a problem as the connection was ‘ government funded’ and the cost would be for the company to incur.Three contractors turned up in the first two weeks all to do the same survey. I received no updates from the company on progress with my application. Quickline then realised that their communication boxes had not been installed as they had assumed on the main road outside individual properties. Major civils work then ensued. I still received no updates. I did however have a salesman attend my property who wanted to know if I was interested in signing up? Having returned from holiday in August and concerned by the lack of progress and information I contacted customer services. After a significant wait I was informed that a further survey was required and a potential customer contribution ( first time that had been mentioned ). I have had it confirmed today that Quickline want my neighbour and I to contribute £2,000 pounds to the cost of groundwork’s to deliver the fibre. As I mentioned I had been very clear at the outset that this work would be required.As far as I’m concerned Quickline have breached our contractual intent and have behaved in a disreputable manner. To be kept waiting for nearly sixteen weeks and having to chase responses is not what you would expect from a mainstream provider. The organisation seems to be chaotic in my experience so maybe I’ve dodged a bullet!

Would you believe after I posted this a man was wandering up my track wearing a Quickline lanyard. I asked if I could help him and he said ‘ You are one of our customers aren’t you? Not his fault but further evidence of the disorganisation I’ve experienced. I would venture to suggest that emanates from the very top of this company!

Thomas Turnbull was on site so asked him if he could help as our internet was playing up he called when he finished job he was doing and fixed the problem Thomas was very helpful and explained how to set up passwords and everything else I needed to know

Thomas Turnbull arrived as arranged. He was very respectful of myself and my property. Thomas explained step by step what he was doing. He cmpleted the work and left my property as he found it. A very nice man.

Craig and the guys were brilliant in putting in the fibre. Thanks

Arrived early, extremely pleasant man. Explained everything, very helpfully. Very clean and always used his plastic shoes. Very good experience overall.