RADIO TIMES Avis 

240
TrustScore 2 sur 5

2,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

This week is the third week in a row that my Radio Time hasn’t arrived. It appears I am not alone. As Immediate Media are not fulfilling their contract they need to be taking up delivery issues wi... Voir plus

Noté 4 sur 5 étoiles

My mum brought me up on RT and they still deliver Our world’s Latest challenge is that there are so many TV channels on which to capture all the program details - occasionally there are mistakes... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Well I had been a regular subscriber for years. I kept receiving emails offering me a reduced rate for re-subscribing early. I tried to do this and was told that I couldn’t. As I kept receiving the sa... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Repeatedly failed to link my existing (buysubsciptions.com) subscription. New subscription apparently linked after logging out and back in, but shows blank delivery address (although issues are now be... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de presse

Écrit par l'entreprise

Whether in print or online Radio Times is the best place to discover the best programmes, films and podcasts to watch or listen to, with daily recommendations from our team of experts — plus a dedicated section on what to stream on Netflix, Amazon Prime Video, Disney+ and many more. Never miss a moment, with easy-to-use listings across over 100 channels. Enjoy exclusive interviews with the biggest names in broadcasting. Plus, test your knowledge with access to puzzles and crosswords. We have a website www.radiotimes.com , A What to Watch app, a weekly magazine available in stores or you can subscribe. We have a Radio Times Shop that has special offers and products from the magazine. For SUBSCRIPTION queries please visit www.radiotimes.com/contact-us and use the HELP button in bottom right corner or you can call 01233 560607 (Mon-Fri 9am-5pm) If you have any editorial queries or comments on the magazine, website or apps contact feedback@radiotimes.com


Coordonnées de contact

2,1

Bas

TrustScore 2 sur 5

240 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 44 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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2,1

Tous les avis

(240)

127 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Rubbish

Rubbish! There was nothing wrong with the old one! The new one is SO slow and not at all user friendly. Come on RT, revert to normality!!

30 avril 2022
Avis spontané
Noté 1 sur 5 étoiles

I give up!

I give up!! I’ve always used the Radio Times website but won’t be using it anymore. It’s slow and nowhere near user friendly as it used to be. Why try to ‘fix’ something which isn’t broken.

24 avril 2022
Avis spontané
Noté 1 sur 5 étoiles

A Poor Effort - A Decent Website Ruined

Who was responsible for changing the Radiotimes.com website? Used it for the first time and can't understand why it's been made more inconvenient to use. I now need to click on a programme to get more information, instead of just hovering over the programme title. Then I can't go back to the view of programmes without having to click a back or forward arrow.
The website is so clunky and is very amateurish with numerous faults.
A poor effort, why wasn't it tested before release?

5 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

New Lives in the Wild

If you want pure escapism from this modern material world,then watch New Lives in the Wild!!!I look forward to this every week to do just that,and to hear why people decide to do this.They say "Everyone has a story"and this is is so true!Ben Fogle shows real empathy and enthusiasm to these wondrous souls.I find watching these people inspiring and thought provoking....to think outside the box and to follow a dream.It sets me up up for the week and I have recommended it to many friends and family.I say "Go for it!!!"

1 avril 2022
Avis spontané
Noté 1 sur 5 étoiles

I have been very patient

I have been very patient
I hoped the online Radio Times would eventually see sense and re-vert to the old version which was well laid out and had what I wanted in a TV guide, I was wrong.
They still have not sorted this so called up-grade out and I will wait no more for them to see the error of their ways.
I have now got my listings from TV guide and am very pleased.
Many, many people are doing the same

26 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Upgrade is AWFUL!

The new upgrade to the listings page is dreadful. To name a few things: 1) Each time you open the page your channel selections have gone back to ALL and you have to click 'reset'. What is the point! 2) The previous version allowed you to hover over a programme and a pop-up gave you brief details with the option of more. 3) The font/colour/general image of the page is bland and unattractive... Not a fan! Please change it back.

26 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Problem with non delivery of Radio Times

I take the Radio Times on subscription. The magazine for week beginning 19th March 2022 has not been received by myself nor my neighbour in WA15 postcode area. Copies are on the supermarket shelves though. It is now Wednesday 23rd and the post has been delivered but the copy for wb 26th March not been received yet either although there are x2 days to go this week. Subscription extended by 1 week so far after complaint. The service is not good enough!

23 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

One expects a period of adjustment to…

One expects a period of adjustment to an upgrade but this one appears to be quite astonishingly ill thought out in all respects - even without the frequent server errors. Hope it will be revised in the near future. Otherwise no-one will see those annoying adverts.

22 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Terrible "upgrade"

Terrible "upgrade" removing most of the useful information - like digital channel number - and making a personal selection of channels very difficult to maintain. Hovering over a programme has also disappeared, now you have to click onto the transmission, and then it is not so easy to move onto another.

16 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Terrible

Terrible. Cannot save prefrences for the next day. No channel numbers. This is hopeless. Please revert to the old system.

16 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Out of times

God, what a mess! Overlapping programmes - click on this try to get rid of that! Is there another tv programme website? Times up radio times!!!!!!

16 mars 2022
Avis spontané
Noté 2 sur 5 étoiles

Absolutely awful

Absolutely awful, dreadful to use certainly not user friendly for me. Apparently I am not alone, other reviews are not so good. I will certainly be finding a better alternative.

16 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Absolutely dire!

Absolutely dire!! Who on earth decided to mess with this site is an idiot! Cannot be bothered to use this dreadful site now. Only one question, WHY???

15 mars 2022
Avis spontané

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