RADIO TIMES Avis 

213
TrustScore 1.5 sur 5

1,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Like so many we also have had issues with delivery lately. Latest is a non appearance of the RT for the next week. A couple of weeks ago it arrived on Saturday afternoon, just after I had reported the... Voir plus

Noté 1 sur 5 étoiles

Frequent delays in delivery presumably due to Royal Snail inefficiency. Non delivery completely was the final straw so cancelled subscription as it had been taken ironically last week. Still waiting f... Voir plus

Noté 1 sur 5 étoiles

I have recently had nothing but problems with delivery's of Radio Times It was apparently resolved hence second subscription number. However last weeks,Radio T didn't arrived chased arrived over week... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The layout/ design / quality deteriorated over the last 12 months and it feels cheap compared to previous editions. Postal delays are not their fault but it makes it hard to justify the subscription.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de presse

Écrit par l'entreprise

Whether in print or online Radio Times is the best place to discover the best programmes, films and podcasts to watch or listen to, with daily recommendations from our team of experts — plus a dedicated section on what to stream on Netflix, Amazon Prime Video, Disney+ and many more. Never miss a moment, with easy-to-use listings across over 100 channels. Enjoy exclusive interviews with the biggest names in broadcasting. Plus, test your knowledge with access to puzzles and crosswords. We have a website www.radiotimes.com , A What to Watch app, a weekly magazine available in stores or you can subscribe. We have a Radio Times Shop that has special offers and products from the magazine. For SUBSCRIPTION queries please visit www.radiotimes.com/contact-us and use the HELP button in bottom right corner or you can call 01233 560607 (Mon-Fri 9am-5pm) If you have any editorial queries or comments on the magazine, website or apps contact feedback@radiotimes.com


Coordonnées de contact

1,5

Mauvais

TrustScore 1.5 sur 5

213 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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1,5

Tous les avis

(213)

101 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I have been very patient

I have been very patient
I hoped the online Radio Times would eventually see sense and re-vert to the old version which was well laid out and had what I wanted in a TV guide, I was wrong.
They still have not sorted this so called up-grade out and I will wait no more for them to see the error of their ways.
I have now got my listings from TV guide and am very pleased.
Many, many people are doing the same

26 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Upgrade is AWFUL!

The new upgrade to the listings page is dreadful. To name a few things: 1) Each time you open the page your channel selections have gone back to ALL and you have to click 'reset'. What is the point! 2) The previous version allowed you to hover over a programme and a pop-up gave you brief details with the option of more. 3) The font/colour/general image of the page is bland and unattractive... Not a fan! Please change it back.

26 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Problem with non delivery of Radio Times

I take the Radio Times on subscription. The magazine for week beginning 19th March 2022 has not been received by myself nor my neighbour in WA15 postcode area. Copies are on the supermarket shelves though. It is now Wednesday 23rd and the post has been delivered but the copy for wb 26th March not been received yet either although there are x2 days to go this week. Subscription extended by 1 week so far after complaint. The service is not good enough!

23 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

One expects a period of adjustment to…

One expects a period of adjustment to an upgrade but this one appears to be quite astonishingly ill thought out in all respects - even without the frequent server errors. Hope it will be revised in the near future. Otherwise no-one will see those annoying adverts.

22 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Terrible "upgrade"

Terrible "upgrade" removing most of the useful information - like digital channel number - and making a personal selection of channels very difficult to maintain. Hovering over a programme has also disappeared, now you have to click onto the transmission, and then it is not so easy to move onto another.

16 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Terrible

Terrible. Cannot save prefrences for the next day. No channel numbers. This is hopeless. Please revert to the old system.

16 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Out of times

God, what a mess! Overlapping programmes - click on this try to get rid of that! Is there another tv programme website? Times up radio times!!!!!!

16 mars 2022
Avis spontané
Noté 2 sur 5 étoiles

Absolutely awful

Absolutely awful, dreadful to use certainly not user friendly for me. Apparently I am not alone, other reviews are not so good. I will certainly be finding a better alternative.

16 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Absolutely dire!

Absolutely dire!! Who on earth decided to mess with this site is an idiot! Cannot be bothered to use this dreadful site now. Only one question, WHY???

15 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Awful new site

Awful new site! Absence of information on hover over a program listing is a pain - clicking on the program is clunky and slower. If I then click on read more, it goes to popular channels rather than Freeview (which is what I would normally have selected). It seems to me that the site feels and looks far inferior to that which it replaced.

To me, the overall experience is lousy.

I am loathe to criticise the website developers, but who the hell sanctioned this unnecessary downgrade.

12 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Just awful

Just awful. Whoever designed that needs sacking! You click on a programme and then can’t close it down to return to main screen. Defaults to Popular channels won’t stay on Freeview.

12 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

TERRIBLE RE-VAMP

TERRIBLE RE-VAMP

1.Removed channel numbers
2.Removed programme information
3.Deleted saved favourite channels

What are they trying to achieve?
What are the improvements?

12 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

New site listing are terrible downgrade

Terrible user interface. Complete downgrade. Key features that made it useful like hover for more info. Doesn’t save preferences, so you have to log out and back in again for them to work. Unusable, awful, can’t stand it, now looking for a new ‘go to’ listings site.

12 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

They clearly have a vacancy…

They clearly have a vacancy for web designers as this latest 'upgrade' is just an embarrassment. The user interface for the TV Guide has lost a lot of the key features that made it useful but, at its most fundamental level, it simply does not work. When revisiting the site it does not reuse your previously saved settings, so you have to log out and back in again for them to work. Its pathetic! Their developers should be ashamed of themselves

12 mars 2022
Avis spontané
Noté 3 sur 5 étoiles

Change for the worse

I've been using the online version of the Radio Times for some years and have noticed a gradual deterioration in quality. However, this paled into insignificance compared to the latest 'revamp' of the total system.
1. Navigating through the site now works very slowly
2. There is no preview of the program content which means you have to click on and wait for the full review.
3. The icons for the program provider now has no identification of the channel number - freeview or otherwise.
All in all now a poor site and, surely, it was not trialed prior to going live. The old maxim applies "if it ain't bust, don't fix it"

11 mars 2022
Avis spontané

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