Radisson Blu Avis 

Raddisson Blu, Lyon
First l would normally wait till after a stay but?, seeing this a repeat stay for us, not sure there will be again...we recieved an email from the team offering us to choose a room of our preffered view, features and size, we were not offered that, when we asked we were told this is what we have. And any upgrade would be a cost, the email.does not state this?.
When we entered the room the carpet was wet and the air conditioning was leaking on my head, very disturbing after a 6 hour drive.
We were then given a room with twin beds when we specifically asked for a queen.. so down we go again after a 6 hour drive..
The email also says or upgrade... does not say that there will be a 25 euro charge, very misleading email.
We are here till the 31st, and to tired to look elsewhere..
So even though it is convenient for the train station will definitely look at other options next time.
Also will not be eat at the hotel, not even an apology for the leaking air conditioner??.
Very disappointing.

Went for rooftop dining experience via wowcher.
The portions were so small We called for a Greggs straight after.
B4 our meal we decided to have a glass of Ros'e wine for my wife and a glass of Red for me !!
Checking the statement a couple of days later, we were charged £27.70 for the 2 glasses of wine.

I am now sitting awake at 4:46 in the morning in my hotel room. Party busses has been playing loud disco all night and I have not slept yet. What is wrong with Oslo partybusses?? Why do the hotel not call the police? The reception does nothing. Stay away.

I have a company booking for a Radison in Wiesbaden/Germany.
As I forgot to inform about my dust mite allergy, I tried to contact the Hotel before arrival. HOWEVER it is IMPOSSIBLE to get in touch with them. I tried at least 6 times over 2 days.
There is a phone number on the webpage: no one answering the phone. An automated announcement giving different options each time I called, ranging from connection to the reception (I tried, no one), a single reservation (I tried) and various others I forgot.
What the hell is wrong with them? As soon as the booking is confirmed, everything else is not of anyone’s interest?
Definitively NO Option for booking in the future.

There is no customer service, just a bounce service that constantly sends your complaint back to the hotel in question, who arrogantly hide behind coverups.
The worst customer service I have ever experienced.
They are good at telling you 'you're right and we're onto it' - and then do absolutely nothing.
Avoid this chain.

Havde booket en overnatning. Da vi ankom fandt vi en brugt shaver i brusekabinen, en nullermand på gulvet i bruseren og et hår i håndvasken. Jeg kontaktede med det samme rengøringen, som befandt sig i værelset ved siden af. Hun var meget svær at kommunikere med, da der i den grad var sproglige udfordringer. Konklusionen var, at hun ville tale med sin boss og hun bad mig om at kontakte receptionen - hvilket egentlig var helt urimeligt, da hun burde være gået videre med det. Jeg kontaktede dog concierge skranken og mødte en yngre mand, som godt kunne forstå, at jeg var utilfreds og at jeg syntes, det var ulækkert med en brugt shaver i bruseren. Han lovede at gøre noget, men lovede ikke hvad. Vi så hverken noget til ham eller rengøringsdamen efterfølgende. Om aftenen skulle vi ud at spise og var nødt til benytte badeværelset. På vej ud af hotellet gik vi til receptionen og klagede igen. Vi blev tilbudt et andet værelse, men takkede nej da vi var på vej ud af døren og iøvrigt havde pakket vores ting ud. Da vi kom retur efter middagen, lå der en håndskrevet seddel med en undskyldning og en dyb tallerken med lidt sødt og ET blåbær samt 2 gafler. Det var helt til grin!!! Håret i håndvasken var der stadig!!!

Skitne hotellrom, dårlig service

Hele oplevelsen var slet ikke prisen værd, jeg betalte 2700 for en nat og morgenmaden var dårligt og man skulle tro det var for gammelt og sengen var der noget under (et plaster med blod) derfor giver jeg 1 stjerne

Ich war kürzlich Gast im Radisson Blu Budapest Budapart und zunächst mit dem Aufenthalt zufrieden. Doch kurz vor meinem Rückflug fiel mir am Flughafen beim Sicherheitscheck auf, dass mein Autoschlüssel fehlte – vermutlich im Zimmersafe vergessen. Der telefonische Kontakt zum Hotel war extrem schwierig, nach mehreren Versuchen erreichte ich endlich jemanden. Leider war die Rezeptionistin weder freundlich noch hilfsbereit. Trotz meines dringenden Problems bekam ich nur die lapidare Antwort, ich solle eine E-Mail schreiben – man würde "vielleicht" am nächsten Tag nachsehen.

Ich schrieb die E-Mail noch am selben Tag – bis heute kam keinerlei Antwort. Für ein Hotel dieser Kategorie ist das völlig inakzeptabel. Gerade in einem echten Notfall zeigt sich, ob Service ernst genommen wird – hier fühlte ich mich allein gelassen.

Fazit: Lieber kleinere Hotels mit echter Gastorientierung – dort ist man nicht nur bei der Buchung willkommen, sondern auch, wenn es zählt.

Great location and comfortable rooms. Noise from neighboring areas sometimes seeps in breakfast buffet is decent though selection is limited

used their restaurant the food was terrible try to complain but did not want to know one waiter started to walk away, that evening my wife was sick all night and missed our flights, easy accessable room on 4th floor

The Arlanda Airport Radisson Blu used to be a fine hotel, but that is no longer the case. My wife and I tried to book a room for one night in September 2025 when we are flying from Gotland to the U.S.A. -- and the snippy woman who took our booking quoted us a rate FOUR TIMES HIGHER than their website rate. She only finally told us we had only reached a Radisson call center, not the hotel itself, so we called the hotel again and this time got the front desk on Option 4 of their number -- and the snotty desk clerk then told us that was their best rate, four times what is posted on their website. SO WE HAD TO BOOK ELSEWHERE, OUTSIDE THE ARLANDA TERMINAL, WHICH IS A REAL NUISANCE!
NOW, AFTER THREE EMAIL COMPLAINTS ASKING FOR A MANAGER TO RESPOND, WE HAVE HEARD NOTHING FROM THE ARLANDA RADISSON BLU -- Shame on this once-fine hotel, which is now SNOTTY, SNIPPY, AND TOTALLY UNCARING! BEWARE THE ARLANDA RADISSON BLU HOTEL!

Our stay at Radisson Blu Skiathos (Aug 13–18) was very disappointing. The shower smelled of sewage from day one, staff never resolved it despite daily reports. At €300/night this is unacceptable. We left dissatisfied and expect compensation.

Una vera allucinazione, a Oslo ci promettono una colazione a sacco mai arrivata, a Tromso a fronte della iscrizione al rewards club ci promettono un upgrade e siamo finiti in uno stanzino appena approntato sulla mezzanotte per il cambio stanza a causa del fortissimo rumore della ventola dell’aria dentro la camera. Servizio pessimo in tutti i casi. I migliori complimenti a Maryam per tutte le due promesse mai mantenute. Un grande bluff. Da evitare accuratamente…

Radison blu hotel,Trondheim Airport.
Bestilte rom i mars for 2 voksne og 1 barn på 10år. Dagen før ankomst 29.juli ringer ei dame fra hotellet og forklarer at jeg må betale 600,- for å få inn ei ekstra seng for barnet som er med. Prøver å si at vi har bestilt rom for 2 voksne og 1 barn. Takket høflig nei til det ekstra gebyret og tok med oppblåsbar seng. Kjedelig at dere ikke informerer om dette på ett tidligere tidspunkt. Neste gang ligger vi en annen plass.

Radisson hotel London Twikenham the staff Sabina was very helpful and polite with vast experience of second to none and making feel like back in Dubai

Thank you
ABDULLAH

Terrible hotel . Absolutamente nada recomendable. El peor check in en un hotel de esta cadena, siendo Premium, ni te dan la bienvenida ni te explican las instalaciones del hotel, me entero después de mi check out que había una piscina. El desayuno terrible, personal agresivo y muy mala calidad, todo congelado y calentado. Lo peor el ruido constante durante el día por obras, si volvía antes de las 17h tenía que volver a salir del hotel pues tenían una taladradora en las paredes y techos . Un hotel con reformas no puede aceptar reservas, este hotel lo hace sin importarle el Cliente. Hay varias opciones fuera de esta cadena Radisson en Oslo. La peor estancia de mi vida en un hotel.

Enige teleurstelling was man bij de incheck balie, bleef maar zeuren over recu,( welke ik niet had) en liet ons expres langer wachten tot wij in onze kamer konden.Het hotel was maar voor 1/3 gevuld,dus voldoende kamers vrij. Maar verder top personen aan het werk. Zeker Saphal, wat gaat deze man goed met zijn medewerkers om in het restaurant, Waar ook Benjamin,Emmanuel en Yogondya toppers zijn. Kamer netjes,goede airco/wifi.Eten voor alle wat wils. Hoofdzakelijk rustige/nette Russen,voldoende plaats bij de zwembaden/strand.
Al met al goede ervaring, toen wij er waren eind mei, vrij rustig in een rustige omgeving.

This hotel group look like making Pontins and the Britannia group look like the Savoy. Appalling ignorance. Ignored the issues and continue to ignore. Do Not give this hotel group your money. Contacted again. Still not response!

All inclusive 5 star hotel
Pictures totally miss represent hotel in Abu Dhabi
Complained to hotel, not interested
When we returned complained to Raddisson customer services and couldn't be less interested
They didn't even respond !