I had a parcel delayed by Fed-Ex. Laura from customer services was absolutely brilliant, even waiting up really late to try and get this resolved for me. excellent service, will definitely be using R... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I needed a paint colour RAL 6021 and Rawlings supplied within two days. I had a minor issue with a later order and this was resolved on the phone. It was great to be able to talk to a "real" person w... Voir plus
L'entreprise a répondu
I’m wanted Chartwell Green to match my new windows so have used the exterior paint for my internal windowsill which matches perfectly. I will do the outside gutter board in the Spring. Great quality... Voir plus
L'entreprise a répondu
My painter was very complimentary about the Solignum, although old, previously untreated oak used a lot more than the tin suggested. I bought 2x 5l tins, ended up buying 6! No complaints as long as... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de peinture
- aussi dans
- Fabricant de peinture
- Fournisseur de systèmes de protection contre les incendies
- Magasin d'outillage
- Magasin de design et de décor intérieur
- Supermarché industriel
Informations provenant de diverses sources externes
Established since 1873, we have around 142 years’ experience of advising and supplying paint to the trade & retail. As a family run business, we value every customer and their needs, and pride ourselves on being able to offer friendly, expert advice to every customer no matter what their business size or spend.
rawlinspaints.com Details
Écrit par l'entreprise
Coordonnées de contact
Northspeed House, LS11 9NF, Leeds
- 01132455450
- sales@rawlinspaints.com
- www.rawlinspaints.com
4,8
Excellent
11 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Rawlins Paints
Hi Wayne,
Thank you for the kind words. We're glad everything was handled quickly and that the team could help. We appreciate you choosing Rawlins Paints and hope to be of assistance again in the future.
Customer service was helpful and…
Customer service was helpful and excellent. I can't comment on the product just yet as it's too warm to paint the roof.
29 juin 2026
Réponse de Rawlins Paints
Hi Colin, thank you for your review.
We're really pleased to hear our customer service team was able to help. Hopefully the weather cools down soon so you can get your roof project underway. If any questions come up before or during application, our Technical Team is always happy to help. Thanks again for choosing Rawlins Paints.
Fast delivery, excellent service
Fast delivery, excellent product and an excellent article online about my choices of paint that were available. I went with the top spec recommended paint (Juno) and was very happy with the results.
Excellent service
30 juin 2026
Réponse de Rawlins Paints
Hi David, thanks for leaving such a positive review.
We're glad you found the online paint guide useful and that it gave you the confidence to choose Juno for your project. Hearing that the product, delivery and service all met your expectations means a great deal to the team. Enjoy the finished result, and thanks for choosing Rawlins Paints.
Fast turn around BUT colour inconsistent
Fast turn around with quick delivery, unfortunately the paint is NOT the correct colour. I’ve ordered 3 separate cans and the first 2 matched really well the last one is too light. I only noticed once I had sprayed the vehicle.
It’s very annoying and I am now questioning whether I should try somewhere else.
11 juin 2026
Réponse de Rawlins Paints
Hi Sara, thank you for taking the time to leave your review.
Having looked at the orders we have on record, we're unable to match what you've described in your review, so we'd like to understand a little more about what happened.
Please could you contact our Technical Team (technical@rawlinspaints.com) with your order details and let them know which cans were used on the vehicle? They'll be able to check the order and batch information and investigate the difference in shade with you.
King regards,
Rawlins Paints
Réponse de Rawlins Paints
Matt, thank you for the fantastic feedback. We're pleased everything came together - from the value and speedy delivery to the choice of specialist paints and coatings available. We appreciate your support and look forward to helping with future projects.
Honestly, make sure you order the right stuff, and don't leave it to them
Honestly, the company seem great, delivery was ontime etc, sadly the only concerns I have, first although I explained when ordering that I was not a professional etc, I was sent a trade kit, I have no mixer, then found bust bags and leaking tubs,
The tubs not being marked as resin and hardener separately I used the small tub first thinking the contents were the same, now sadly i have a tub of resin but no hardener, the bust bags were replaced FOC, but still can't use, as now after checking with Vuba, I found the smaller tub to be hardener which should have been mixed in the resin tub.
Also when mixed this will go off far faster than I can get it mixed as I do not have another £1000 plus to get a proper mixer, so I will gave to measure carefully everything to break it all down into portions, so I can mix by hand, that is when I have bought more hardener.
Starting to wish I hadn't started this little job at all.
But Rawlins seem ok to use, just be more definite when ordering so you get the right stuff.
Mark Collyer
27 juin 2026
Réponse de Rawlins Paints
Thank you for your honest review, Mark. We appreciate you highlighting the issues you've experienced, as feedback like this helps us improve. If you'd like to get in touch with our technical team or customer services, we'd welcome the opportunity to review the order and provide guidance on completing the installation as smoothly as possible.
Helpful and Knowledegable
It was really helpful to be able to speak to someone about the product I was intending to buy. They were very knowledgeable and gave me excellent advice not only on the products I needed but application tips too. More than happy to recommend Rawlins.
12 juin 2026
Réponse de Rawlins Paints
David, thank you for taking the time to share your experience. It's fantastic to hear the team could answer your questions and offer both product recommendations and practical application advice. Feedback like this means a great deal, and we're grateful you'd be happy to recommend Rawlins Paints.
Réponse de Rawlins Paints
Thank you for your review, Paul. We're really pleased everything went smoothly and that you found the service simple from start to finish. We appreciate you taking the time to share your feedback.
Customer service were so on point
Customer service were so on point! They answered all of my questions regarding the resin I was buying and they were very professional and knowledgable. Delivery service was great, each order showed up with 2 days with no issues at all.. The product I purchased was fantastic. I will definitely be ordering from here again!
24 juin 2026
Réponse de Rawlins Paints
Thank you for such a brilliant review, Andrew. We're really pleased our team could answer all your questions about the resin and provide the product advice you needed before ordering. It's also great to hear your deliveries arrived quickly and that you're so happy with the product. We'll make sure your kind comments are shared with the team, and we look forward to helping you again next time.
Réponse de Rawlins Paints
Thank you for your review, Jane. We're really pleased to hear you were happy with both the service and the product. We appreciate you taking the time to share your feedback and hope you enjoy using the paint.
Received the item quickly and packed…
Received the item quickly and packed well
Good quality paint
24 juin 2026
Réponse de Rawlins Paints
Thank you for your review. We're really pleased to hear your order arrived quickly, was securely packed, and that you're happy with the quality of the paint. We appreciate you taking the time to share your feedback, and your kind comments mean a great deal to the team.
All good service and delivery and…
All good service and delivery and customer service excellent
24 juin 2026
Réponse de Rawlins Paints
Thanks for your kind words. We'll be sure to share your feedback with the team, who will really appreciate it.
Delivered speedily. Great follow up customer service.
Delivered speedily, and product was good. Additionally, I was after some information from the manufacturers of the product. I had tried to contact them twice, but received no reply after a fortnight of waiting.
I then approached Rawlins paints for help. My first question was answered immediately. My second question was a little more complicated so your colleague needed to obtain some more information. He did this and I had my reply the following day. Excellent customer service. Thank you.
10 juin 2026
Réponse de Rawlins Paints
Thank you for your lovely review, Jayne. We're delighted your order arrived quickly and that the product met your expectations. It's especially pleasing to hear our team could help with the additional information you needed when you hadn't been able to get a response elsewhere. We'll be sure to pass your kind comments on to the colleague who assisted you.
paint arrived promptly as promised.
21 juin 2026
Réponse de Rawlins Paints
Thanks for sharing your experience, Maurice. We appreciate you choosing Rawlins Paints and taking the time to let others know how your order went.
Helpful even when paint was missing
Some paint went missing I want aware of it first Rawlins contacted me as they couldn’t understand why dpd had not delivered it. I checked home it wasn’t missing. I contacted them and next day replacements was on the way. Perfect service bought loads of paint very satisfied
23 juin 2026
Réponse de Rawlins Paints
Really appreciate you sharing your experience, Aodhan. When we noticed something wasn't right with the delivery, we wanted to get it checked as quickly as possible. Thanks for your continued support and for trusting Rawlins Paints with so many of your projects.
Réponse de Rawlins Paints
It's great to hear your order arrived within the expected delivery window. Thank you for choosing Rawlins Paints and for sharing your experience with us.
very efficient service
22 juin 2026
Réponse de Rawlins Paints
Thanks for taking the time to leave a review, we're really pleased to hear you found the service efficient.
Beautiful paint
Although my paint arrived leaking customer service soon rectified the problem very quickly and I was extremely pleased with the quality of the paint. Many thanks Tanya Laurens
19 juin 2026
Réponse de Rawlins Paints
Many thanks for your review, Tanya. While we're sorry your paint didn't arrive in perfect condition, we're pleased the issue was resolved quickly by our customer service team. Thank you for taking the time to let us know.
Réponse de Rawlins Paints
Many thanks for your kind words, Robert. We're pleased everything came together as expected, from the prompt delivery to the quality of the paint and the service you received. Thank you for choosing Rawlins Paints.
Paint for Decking went on so easy just…
Paint for Decking went on so easy just the job its the perfect paint.
19 juin 2026
Réponse de Rawlins Paints
Really pleased to hear the decking paint was easy to apply and gave you the result you needed, Susan. Thanks for choosing Rawlins Paints and for leaving such a positive review.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.