My husband and I walked into the Newington Raymour and Flanigan store and we were approached by the representative Chris - he was awesome! So informative and he listened to our questions and concern... Voir plus
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My husband and I walked into the Newington Raymour and Flanigan store and we were approached by the representative Chris - he was awesome! So informative and he listened to our questions and concern... Voir plus
L'entreprise a répondu
My Mother in Law Ivette Rodriguez order a bedroom set a few weeks back from this Raymour and was promise free delivery credit due to her bedroom set having to keep moving her delivery days last min an... Voir plus
I came into the store yesterday looking for a new mattress. My sales Associate, Jide Morris is very knowledgable with the products Raymour & Flanigan have to offer. I was impressed. He used this knowl... Voir plus
We stopped by the Newington, CT store to look, were met by Chris Wren. We told him exactly what we were looking for & w/out being pushy, he showed us a few samples. We ended up purchasing the first on... Voir plus
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
3375 Berlin Turnpike, 6111, Newington, CT, Etats-Unis
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Réponse de Raymour & Flanigan - Newington
Jessica was great at explaining to me all about Beauty Rest mattresses which I was interested in and she made my sale very easy and she was very helpful and informative and Quinn was great and helpful upon payment. It was all an enjoyable experience. I have been coming to Raymour and Flanigan for years
Always a great experience!

Réponse de Raymour & Flanigan - Newington
Raymour and Flanigan is a very professional organization. Everyone is well trained and they always show their customers respect and dignity with a caring attitude! We have been so fortunate to work with Michelle Fucci who has helped us with our purchase of a mattress and bureau. She is consummate professional who always had our best interest in mind. Christopher Wren also was very professional and he too, assisted us in our original purchase of a mattress.

Réponse de Raymour & Flanigan - Newington
The individual attention received by David Silverman made our shopping experience amazingly simple and satisfying. His expertise and suggestions, coming from many years in the industry, were appreciated. We would never go anywhere else. Raymour & Flanigan has furnished our home and cottage beautifully! Thank you.

Réponse de Raymour & Flanigan - Newington
The experience from start to finish was excellent

Réponse de Raymour & Flanigan - Newington
The personnel were very helpful, pleasant and professional.

Réponse de Raymour & Flanigan - Newington
Fast and easy online ordering experience. I cant wait to receive my new table!

Réponse de Raymour & Flanigan - Newington
Your sales person was very interested in helping us find what we were looking for and very pleasant.
we think she is an asset to your staff and made us feel welcome.
we are previous customers and her demeanor made us glad we came back.
You have excellent products and staff like her only adds to the experience.
Thanks,

Réponse de Raymour & Flanigan - Newington
Very helpful in store. Knowledgeable about products and they were not pushing me to buy or to look at anything specific unless I asked if they had anything with certain features or colors.

Réponse de Raymour & Flanigan - Newington
Our salesman, Joseph G was fantastic. He was very supportive in locating a piece that would fit our style and needs. He was beyond patient and knowledgeable. We will definitely continue to shop at R and F.

Réponse de Raymour & Flanigan - Newington
We found the sofa we wanted and ordered it online. We chose not to buy while we were in the store because the commissioned salesman was so obnoxious and didn't listen to anything we were saying. We finally asked him to leave us alone and let us look on our own because he was NOT LISTENING to what we were saying. Christopher was awful.

Réponse de Raymour & Flanigan - Newington
The sales rep Chris was great. He found exactly what we wanted. He compared product details and prices so we can make decisions. The entire process was smooth. We will be back to buy more.

Réponse de Raymour & Flanigan - Newington
Knowledgeable salesperson with a friendly personality.

Réponse de Raymour & Flanigan - Newington
Knowledgeable sales agent. Great service. Made selection and purchase process pleasurable and easy.

Réponse de Raymour & Flanigan - Newington
Like: variety of choices. Buying process went well.
Dislike: delivery experienced below average
Delivery scheduled on a Monday. Stayed home to waited only find out that 1 pcs was missing. Uninformed. Another pcs was minor damaged. Deliver person called his boss, and have me spoke to the supervisor. The supervisor promises a replacement (for the damage piece, to be deliver on Wed. Stay home on Wed, waited, no show, no phone call, email, nor text.
I called, got passed around between customer service and warehouse. Finally got a deliver promise for the missing piece and the damage piece on Sat. Again, staying home waited on Sat. Deliver came with only the missing pcs, the replacement did not showed up. I sent an email to sale person, expressed my concern. No response ! I then put in a rating for deliver of 1*. A supervisor called, and asked me to change the rating and he will deliver the replacement pcs on the afternoon of the same day (Sat). OK, so I have spent enough time on this deliver. 3 days !!! for something that was suppose to be 1 day. Since, I never received any further communicating of anyone CARE about my time that they'd wasted. Let's keep in mind that this is not a free delivery. It cost ~$250 (forget the exact #).
It is not the delivery guys who messed this up. It is those that managing/coordinating/communicating that DO NOT CARE about customer. Imaging if you were planning a certain event for your family and this thing happen to you. If it wasn't for consideration of all the hardworking delivery person out there, this experienced worth less than a 0 star.
And by the way, don't tell me to call customer service if I still concern about this experienced. I've made enough phone called thru out this process.

Réponse de Raymour & Flanigan - Newington
Went to get a bedroom set and mattress. Sales Rep Joseph was very patient polite and helpful. Assisted us in choosing the best products. Great customer service and support. I would definitely recommend.

Réponse de Raymour & Flanigan - Newington
The sales representative was very pleasant, helpful and knowledgeable. Sectional is very well made couldn't except anything g less from Raymond and Flanigan. I have purchased orher furniture in the past.

Réponse de Raymour & Flanigan - Newington
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