Raymour & Flanigan - Newington Avis 

166
TrustScore 4 sur 5

3,8

3375 Berlin Turnpike, 6111 Newington, CT, US


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Lisez les avis des autres

Noté 5 sur 5 étoiles

My husband and I walked into the Newington Raymour and Flanigan store and we were approached by the representative Chris - he was awesome! So informative and he listened to our questions and concern... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

My Mother in Law Ivette Rodriguez order a bedroom set a few weeks back from this Raymour and was promise free delivery credit due to her bedroom set having to keep moving her delivery days last min an... Voir plus

Noté 5 sur 5 étoiles

I came into the store yesterday looking for a new mattress. My sales Associate, Jide Morris is very knowledgable with the products Raymour & Flanigan have to offer. I was impressed. He used this knowl... Voir plus

Noté 5 sur 5 étoiles

We stopped by the Newington, CT store to look, were met by Chris Wren. We told him exactly what we were looking for & w/out being pushy, he showed us a few samples. We ended up purchasing the first on... Voir plus


À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de chambre à coucher
  3. Magasin de meubles pour enfants
  4. Magasin d'ameublement et de décoration
  5. Décorateur d'intérieur
  6. Magasin de matelas

Écrit par l'entreprise

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Coordonnées de contact

  • 3375 Berlin Turnpike, 6111, Newington, CT, Etats-Unis

  • 8606659732

3,8

Bien

TrustScore 4 sur 5

166 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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3,8

Tous les avis

(166)

4 123 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
Logo de Raymour & Flanigan - Newington

Réponse de Raymour & Flanigan - Newington

Dear PZ,

Thank you so much for your wonderful review! We're thrilled to hear that Sandy provided you with such helpful service. We strive to ensure every customer has a positive experience, and it's great to know we succeeded. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Noté 1 sur 5 étoiles

Purchased a sofa

Purchased a sofa, recliner and accent chair. Once we received delivery, we realized the sofa was too big for the room. Called and tried to return sofa and wanted to exchange for another sofa. Was told no returns can be accepted after delivery (even though website says returns are subject to a 15% restock fee which I was willing to pay).

26 juillet 2024
Avis spontané
Logo de Raymour & Flanigan - Newington

Réponse de Raymour & Flanigan - Newington

Dear Bruce,

Thank you for taking the time to share your feedback. We apologize for any confusion or inconvenience you experienced regarding our return policy. We strive to provide clear information on our website and regret that this was not your experience. Your comments are important to us, and we will review our communication practices to ensure better clarity for our customers in the future. If you have any further questions or concerns, please feel free to reach out to our customer service team.

Sincerely,
Raymour & Flanigan Customer Care Team

Noté 4 sur 5 étoiles

Worked with Joseph and he was very…

Worked with Joseph and he was very knowledgeable and helpful.

23 juillet 2024
Logo de Raymour & Flanigan - Newington

Réponse de Raymour & Flanigan - Newington

Hi Richard-Lisa,

Thank you for taking the time to share your experience! We're delighted to hear that Joseph was able to assist you with his knowledge and helpfulness. We hope to see you again soon and strive to make your next visit a 5-star experience!

Best regards,
The Raymour & Flanigan Team

Noté 5 sur 5 étoiles

David Silberman was very friendly and…

David Silberman was very friendly and helpful. He explained how the couch is a sectional and the pieces I would need. Thank you.

14 juillet 2024
Logo de Raymour & Flanigan - Newington

Réponse de Raymour & Flanigan - Newington

Dear Lisa,

Thank you so much for your wonderful review! We're thrilled to hear that David was able to assist you effectively and provide you with the information you needed about the sectional couch. Your kind words and high rating mean a lot to us. If you have any further questions or need additional assistance, please don't hesitate to reach out. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

Noté 2 sur 5 étoiles

Delivery and assembly

I got a sectional delivered but they left the pieces unconnected. I called and asked if that’s included in the delivery and they said it should be and they’ll send someone out later to assemble it. They came back a few days later and put the pieces together but the pieces are not flush. The sectional and delivery was not cheap. Can anything get done right?

12 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing sales staff!

Amazing sales staff listened to my needs and kept me well within budget. Quality is top notch too, which is why I've been buying from here for the past 6 years.

29 juin 2024
Noté 5 sur 5 étoiles

Jide was very professional and very…

Jide was very professional and very helpful. He knew exactly what we were looking for. Most of all we never felt pressured. We told him we wanted to think about the purchase so he gave us all the information along with his business card and told us to call him when we decided. I phoned him that same afternoon and completed the purchase.

19 juin 2024
Logo de Raymour & Flanigan - Newington

Réponse de Raymour & Flanigan - Newington

Hello JUDY We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Noté 5 sur 5 étoiles

The inventory is extensive...the sales…

The inventory is extensive...the sales personnel are polite, informative and not "aggressive".

28 mai 2024
Logo de Raymour & Flanigan - Newington

Réponse de Raymour & Flanigan - Newington

Hello Charlene Breen We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Noté 5 sur 5 étoiles

great store

on time response and communication

29 avril 2024
Logo de Raymour & Flanigan - Newington

Réponse de Raymour & Flanigan - Newington

Hello Max Schreifels! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Noté 5 sur 5 étoiles

Great service by Konstantin who…

Great service by Konstantin who immediate understood our needs. Excellent delivery.
We are very pleased with the bed after one night!

16 mars 2024
Logo de Raymour & Flanigan - Newington

Réponse de Raymour & Flanigan - Newington

Hello Cathy J Zack! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

Noté 5 sur 5 étoiles

Christopher Wren was direct

Christopher Wren was direct, honest and helpful throughout the process.

7 mars 2024
Logo de Raymour & Flanigan - Newington

Réponse de Raymour & Flanigan - Newington

Hello Customer! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Noté 2 sur 5 étoiles

You walk in the door and they start…

You walk in the door and they start following you and lurking in the back its creepy . I wanted 3 rooms of furniture but bought a server and left.

11 mars 2024
Logo de Raymour & Flanigan - Newington

Réponse de Raymour & Flanigan - Newington

Hello DONALD LEITAO. We're sorry to hear you had a negative experience in our showroom. This is certainly not how we want our customers to feel while shopping with us! If you'd like to discuss this matter further, please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as your name and phone number. Thank you!

Noté 5 sur 5 étoiles

The associate was very helpful…

The associate was very helpful providing info I needed when ready yo order online.

1 mars 2024
Logo de Raymour & Flanigan - Newington

Réponse de Raymour & Flanigan - Newington

Thank you so much for your review, Karen! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Noté 5 sur 5 étoiles

A quick & perfect purchase

We stopped by the Newington, CT store to look, were met by Chris Wren. We told him exactly what we were looking for & w/out being pushy, he showed us a few samples. We ended up purchasing the first one he showed us. Very happy w/our purchase & would recommend Chris to anyone looking to purchase furniture in the Newington area.

17 février 2024
Noté 2 sur 5 étoiles

Pricing was misleading and didn’t learn…

Pricing was misleading and didn’t learn of final price until after checkout. Don’t like that you lose sale price because you finance with approved R & F finance. Not sure if I even got the $25 credit sent to me by email from R&F. Price changed for original shown once I hit final checkout button.

17 février 2024
Logo de Raymour & Flanigan - Newington

Réponse de Raymour & Flanigan - Newington

Hi Daniel. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our management team to look into this further for you. Please email us at rfcare@raymourflanigan.com with your name and the phone number associated to your account as well. Please be sure to include a brief description of this issue and if able to, include pictures. Thank you!

Noté 5 sur 5 étoiles

I hate when the salesman follows me…

I hate when the salesman follows me around when Iam trying to figure out what sparks my interest but Makhail understood and gave me the time that was needed. When I did ask for his help he was well informed and quick to answer my questions. He was very patient being that I had a hard time making up my mind and it was much appreciated. I was very pleased with the all around experience. Thank you Makhail.

12 février 2024
Logo de Raymour & Flanigan - Newington

Réponse de Raymour & Flanigan - Newington

Thank you Luis for your review! It's great to hear that your sales person, Makhail, did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Noté 5 sur 5 étoiles

The Gentleman was very accommodating…

The Gentleman was very accommodating and was a pleasure speaking to him.

17 janvier 2024
Logo de Raymour & Flanigan - Newington

Réponse de Raymour & Flanigan - Newington

Hello Linda Diantonio! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

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