Raymour & Flanigan - Orchard Park Avis 

No problems We are happy with our purchase and delivery

Brendon my sales rep in Orchard Park was amazing!

I was impressed with the salesman. So friendly and helpful. He led me to my purchases. It was a great experience. Thank you.

Extra help in choosing the pieces wanted. Assistance in loading and seeing the sale through

Overall easy experience and was very fast.

Typically, when entering you are attacked with questions and pushy sales reps, this did not occur last night. (I understand the salesperson role but it does make it quite uncomfortable for the consumer the moment you step foot in the door). I explained I did online research to what I was seeking and wanted to walk through the store to review said items; Brad gave my daughter & I the space we needed, quickly helped & answered all our questions when we were ready & off to the sales desk we went to wrap the sale up. All within 1/2 half hour :)

I went to your store on union and delivery was 99.00 the on on southwestern was 139.00

Felt welcome entering the store. Energetic fun vibe amongst the employees with several of them working together to help us find what we were looking for.

The outlet and original store worked together to get what I wanted. Will decided after we pick up the furniture how satisfied I will be.

Very helpful salesman. Your quick shipping is a huge bonus. Furniture quality isn’t top of the line but ideal for people that don’t have disposable income (my young adult son.)

Brendon was extremely helpful in finding a piece of furniture that meets my needs. We also searched online for other items that were not on display in the store. He was very professional and friendly at the same time.

Martin Shaunessy was so helpful meeting my expectations. Very polite and professional.

Wendy is one if not the most knowledgeable and personable saleswoman we have ever dealt with. If you want a great experience furniture shopping? Ask for Wendy at the Orchard Park Store.

Wendy Johnson was a delight to work with.

We had a problem with 2 defective mattress/box spring sets that were exactly the same, each set purchased less than 2 years apart. Brandie, the store manager, went above and beyond to have our warranty honored. She advocated for us and got both mattresses and box springs replaced in full after we were initially told we’d have to pay the difference in sale price from purchase day to now. Thank you Brandie for advocating for these repeat R&F customers!

Kelly Bird helped me with my purchase. She was very helpful!

I'm a repeat customer and really like our salesman Daniel. He was very knowledgeable, helpful and doesn't pressure you into making a purchase.

We were so pleased with the service. The sales people were not pushy and they gave us time to browse. When we needed help, they were right there. We were able to get exactly what we wanted quickly and easily. We were very pleased to be able to pick the date of delivery.