We had a problem with 2 defective mattress/box spring sets that were exactly the same, each set purchased less than 2 years apart. Brandie, the store manager, went above and beyond to have our warrant... Voir plus
Établissement
Changer d'établissement3380 Southwestern Boulevard, 14127 Orchard Park, NY, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Amanda was great- very knowledgable, personable and friendly, and was NOT PUSHY, like some salespeople are. She listened to us, respected what we said, and went out of the way to accomodate us!
Online purchase was easy and I was able to find mattress options that were within my price range with helpful filters to narrow my selection. I was able to find a universal base that was adjustable as... Voir plus
L'entreprise a répondu
Wendy was friendly and very knowledgeable. We told her what we were looking for and she led us right to the selection. Purchase was fast and easy
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de meubles pour enfants
- Magasin d'ameublement et de décoration
- Décorateur d'intérieur
- Magasin de matelas
Écrit par l'entreprise
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Coordonnées de contact
3380 Southwestern Boulevard, 14127, Orchard Park, NY, Etats-Unis
- 7166755970
4,8
Excellent
128 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience
Dan Bonasera was extremely helpful, we were able to get exactly what we wanted!
19 mars 2023
By phone
I called to place a phone order for a chair I had seen online. Dan was so helpful, but quick about creating my order and explaining the steps to very secure payment and pick up. Thank you!
19 mars 2023
Great customer service
Great customer service, I was greeted at the door and walked back to customer service where I was taken care of immediately. The gentleman who brought my night stand to my car was extremely helpful and polite!
2 mars 2023
Friendly service
Found an item online that I wanted to purchase and that was offered by a competitor at a lower price. People at R&F were willing to match the price, so I purchased it from them. Friendly service.
1 mars 2023
Tyler was knowledgeable and answered…
Tyler was knowledgeable and answered all our questions
7 janvier 2023
Réponse de Raymour & Flanigan - Orchard Park
Thank you for your review Marlene Vastola We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.
Very easy and pain free
Very easy and pain free. We knew wat we wanted and found something very suitable!!!!
3 janvier 2023
Réponse de Raymour & Flanigan - Orchard Park
Thank you Caroline Gowanlock for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.
Réponse de Raymour & Flanigan - Orchard Park
Thank you Jace Drennanfor your review. We're happy you enjoyed our service and selection!! We hope to see you again. -Jeff V.
Great Customer Service
Placed an order over the phone with Dan B. He was friendly, great to deal with and was very helpful.
15 octobre 2022
Réponse de Raymour & Flanigan - Orchard Park
Thank you Elisa C. for your review. We're glad to hear that you had great service over the phone! Enjoy your new furniture. -Jeff V.
Réponse de Raymour & Flanigan - Orchard Park
Hello David. Sorry to hear you had this experience in our showroom. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -Jeff V.
Excellent customer service
17 juillet 2022
Réponse de Raymour & Flanigan - Orchard Park
Thank you Mary Lou Stolarski for your review. We are happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
Terrific service
I had a great experience shopping with Dan at Raymour and Flanigan on Saturday, July 9th…. He was patient, knowledgeable, friendly, and had a great sense of humor. I spent what was to me a lot of money but Dan made it painless 😊 and I’m looking forward to bringing it all home …thank you Dan….
10 juillet 2022
Réponse de Raymour & Flanigan - Orchard Park
Thank you Jana Spicer for your review. We are happy to hear that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Great service
9 juillet 2022
Réponse de Raymour & Flanigan - Orchard Park
Thank you Jason Skrok for your review. We are happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
A Great Shopping Experience!
Our salesperson was very good. She gave us the time to look around the store on our own until we summoned her with our interest. She was thorough in her help.
4 juillet 2022
Réponse de Raymour & Flanigan - Orchard Park
Thank you ROSEMARIE for your great review. We are happy to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.
shopping experience
Staff didn't hover while I was looking.
Staff helpful and knowledgable when I had questions.
22 juin 2022
Réponse de Raymour & Flanigan - Orchard Park
Thank you Richard J. for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Peaceful Shopping.
Sales person was very helpful and no pressure put on us to buy. We did purchase a recliner at a good price.
25 octobre 2021
Réponse de Raymour & Flanigan - Orchard Park
Thank you for taking the time to leave a review, Mike! We really appreciate you taking the time out to share your experience with us. -Taylor W
I was asked if I needed help the minute…
I was asked if I needed help the minute I stepped in the store and the associate was very helpful in finding the very specific things I needed in functionality of the furniture
20 octobre 2021
Réponse de Raymour & Flanigan - Orchard Park
Hi Cynthia,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W
Great help and great Chair price!
14 septembre 2021
Everyone was wonderful
Everyone was wonderful. Helpful and answered all questions as well as went out of their way.
4 août 2021
new sectional
didn't visit the store bought by internet but been dealing with that store for a long time the sales lady was excellent!
12 juin 2021
Réponse de Raymour & Flanigan - Orchard Park
Hi Marion! Many thanks for telling us about your experience. We appreciate you shopping with us! -CE
The customer service representative was…
The customer service representative was very informative and helpful not pushy ,and she helped us with a service representative to also come out and look at a chair we bought in January
6 juin 2021
Réponse de Raymour & Flanigan - Orchard Park
Hello Cind! Thank you for your 5-star review! Thank you for furniture shopping with us! -CE
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.