Cheryl is a terrific salesperson who knows when to assist and when to let the customer look on their own. She listened to what I was looking for, my requirements and my preferences in end tables. She... Voir plus
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Cheryl is a terrific salesperson who knows when to assist and when to let the customer look on their own. She listened to what I was looking for, my requirements and my preferences in end tables. She... Voir plus
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Visited store first on 2/26/23, was assisted by Cheryl Rosipayla. At that time she went the extra mile to help us find the right pieces and coordinate colors and styles. We returned on 3/6/23 to make... Voir plus
Always great service and if there's any issues they take care of it right away. Usually have the help of Tom Donahue Greece location. He's always helpful and makes the experience very pleasant every t... Voir plus
I recently bought a large sectional, another couch and the protection plan. One of the armless chairs is too large for the space. I called the store upon delivery and have called customer service nume... Voir plus
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
2780 Ridge Road West, 14626, Rochester, NY, Etats-Unis
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Pleasant experience,sales person very knowledgeable,store very cleam

Réponse de Raymour & Flanigan - Rochester Greece
Chris was fantastic with follow up! He secured a 100% customer satisfaction experience. The associates at the location in Greece are awesome also. My furniture was packaged with excellent attention to detail.

Réponse de Raymour & Flanigan - Rochester Greece

Réponse de Raymour & Flanigan - Rochester Greece
I purchased a power recliner from RF in Greece 3 years ago and it quit working a couple of months ago. I tried to troubleshoot the problem myself, but finally called the store. I wish I could remember the extremely helpful woman who set up an appointment with the service department, she was great! Fast forward, 3 weeks later the technician arrived on time and 15 minutes later, a new motor was installed and my chair is working again!
Wow, if everything in life went this smoothly! Thank you!

Réponse de Raymour & Flanigan - Rochester Greece
Just received this sofa with a chair in the Elliot French Blue color. I love it! The color is great; and the furniture looks to be very well made. It was supposed to take 7-9 weeks, but salesman let me know it was coming sooner (about 5 weeks).
Buying online was very easy. The delivery date is sooner than expected. I can't wait to get my new reclining loveseat!

Réponse de Raymour & Flanigan - Rochester Greece

Réponse de Raymour & Flanigan - Rochester Greece
Anthony was great to work with. He answered every question, was extremely polite and really took his time
Was in and out of the store within 25 min with purchase and delivery date of new recliner!

Réponse de Raymour & Flanigan - Rochester Greece
The crew was quick professional polite efficient great around service

Réponse de Raymour & Flanigan - Rochester Greece

Réponse de Raymour & Flanigan - Rochester Greece
I recently bought a large sectional, another couch and the protection plan. One of the armless chairs is too large for the space. I called the store upon delivery and have called customer service numerous times with no return call. My sales rep, Aaron at the West Ridge location was AWESOME. He was super helpful and knowledgeable I would totally recommend him. Unfortunately, the store manager and customer service follow up is not nearly as respectful or helpful as Aaron. Very disappointing after all the money my family has spent there.
The manager Kevin that we worked with was awesome. Are we select was very smooth and quick.

Réponse de Raymour & Flanigan - Rochester Greece
We browsed the store for an hour, and Tom Donahue made sure we didn't have any questions. We purchased some items.

Réponse de Raymour & Flanigan - Rochester Greece

Réponse de Raymour & Flanigan - Rochester Greece

Réponse de Raymour & Flanigan - Rochester Greece
Scott answered all our questions and gave us a couple of mattresses to choose from based on cost, firmness and purpose.

Réponse de Raymour & Flanigan - Rochester Greece
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