Refurbished Laptops Avis 

I have just purchased a Grade A Dell lap top from Refurbished Laptops based at Green Gables Salisbury when it arrived I unpacked it and was amazed at the condition even though it was listed as a Grade A you could not see any marks on it .the only problem i had was having to wait for them to be supplied with the memory upgrade i requested.I would have no problem in recommending them and will certainly use the again.

Denis Evans

I've revised my review as I did get my laptop after some chasing, small business so some delays may be expected, Sam agrees that customer communication needs to be improved and will hopefully implement better Comms going forwards, laptop arrived well packaged, no major complaints at this time

Received my laptop with thanks. Great laptop, excellent service - thank you

First class service from start to finish. Laptop arrived on time with no issues. I would recommend this company without hesitation.

I have used Refurbished laptops twice in 12 Months
On both occasions the company has been excellent, both with the service and friendly helpful advice.
Both laptops purchased are as described and my extra bits added were done without question .
Highly recommended
Thank you again Refurbished Laptops

Delivered what I expected on time. Could it be any better?

After 10 days we still didn't receive confirmation of our purchase and
informations about the delivery!

I'm still awaiting my order for a Lenovo laptop after 4 weeks.

Quick response to questions.
Regular updates on order.
Fantastic product.

Would highly recommend and definitely use again in the future.

Thanks

Very good condition computer delivered. Took 7 days to arrive (including weekend)

Excellent communication throughout the buying process, and very positive response to requests for upgrades. When I received the laptop there was a small fault with the casing. Sam immediately arranged for the laptop to be returned to his worktop, repaired and sent back promptly - all now perfect. You can buy with total confidence from this firm.

I came across this company after looking for a MacBook Air locally. I saw this company is situated only a couple of miles so presumed there was potential for a quick sale. I called the number and a helpful chap (Sam) said they had a MacBook Air in stock. Regrettably they were not set up for collection so I agreed for next day delivery before 12pm.

I waited in until 1pm the next day eagerly waiting delivery. Nothing came. I dropped an email to Sam to ask when I might expect delivery. Sam had to install a new hard drive and some memory, and I doing so missed the dispatch window for next day. At this point I thought it would have been helpful to at least inform me. I'll give Sam his due, he kindly offered a 12 mont extension to the warranty.

Sam then promised it would be with me the next day (2 days after order). I changed plans so that I could be around to accept the delivery. Again 12pm arrived and no MacBook. I dropped Sam another note and he informed me that it would be delivered by 2.30pm. To his promise it did arrive in the early afternoon.

With huge anticipation and excitement, I opened the package and to my surprise there was no power cable. After all this wait I now had a MacBook but no way of charging it for use.

I gave Sam another call and I made suggestion that I swing by his registered office to collect it. A simple oversight one might think. Sam called me back a few minutes later and said that the charger had been dispatched to another customer who bought another MacBook. Sam apologised and committed to order one on Amazon and have it sent to me next day. For the first time in the process, it arrived on the day and time Sam promised.

Overall, the customer service was poor. Communication was satisfactory and the product itself as described - A grade condition. If you're looking for a good quality and good value product, I commend Refurbished Laptops to you. If you need it in a hurry, or perhaps need the whole product delivered in one go, I'd reconsider.

I have used this site before and always the results have been excellent. This time is no exception.

Excellent service
on time
very reliable
will buy again
highly recommended

gave 3 stars in a previous rating , which was a little unfair of me great service quick delivery, great after purchase support and the product was exactly as described

3 occasions...pc supposed to be sent out...very slow

The product is good. Communication not so good. I thing this is an honest outfit, doing good standard of work, but not yet good on keeping customer informed of progress.
In the end, pleased with the product, would use them again. but would need to "expedite" more closely to be kept informed

very good service and a good product. Qiuck delivery evreything working and correct no problems so far.

This my third laptop and so far so good. Excellent value.

Con artists, they have taken £530 pounds from mt PayPal but no acknowledgement to order, all 5 emails are being returned, phone goes to answerphone and they don’t reply to messages.
Have requested refund through PayPal now, fingers crossed!
dO NOT USE THIS COMPANY