Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I love the Remus men’s clothing! I was experiencing a delivery issue due to my post code not being recognised on the website. I contacted customer services by email and received a response from Fiona... Voir plus

Noté 5 sur 5 étoiles

Remus Uomo suits are a class apart. Stylish and elegant, yet affordable for such a high end product. Their staff are helpful and friendly. Special mention to Fiona in their Customer Service Department... Voir plus

Noté 5 sur 5 étoiles

Great customer service , always willing too help. Helped me source a suit jacket that wasn’t now on their website

Noté 5 sur 5 étoiles

Service and quality are both first class. Got my order wrong - no problem. Barbara sorted it out. Simple quick and easy return. Will definately be returning to this reliable company.👍

À propos de l'entreprise

  1. Magasin de vêtements pour hommes

Écrit par l'entreprise

Remus Uomo provides design-led, formal tailoring and off-duty casuals to men who take a serious attitude towards fashion. Remus Uomo is on a mission to make men’s style more accessible, to create simple yet smart everyday pieces, that make it easier for men to dress well no matter what the occasion.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

64 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(64)

50 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

I ordered a product on Friday and paid…

I ordered a product on Friday and paid for express delivery which is 1-2 days.

It is now Wednesday so 5 days later and product has not been delivered.

3 septembre 2025
Logo de REMUS UOMO

Réponse de REMUS UOMO

Hey Barry,

Thank you for your review and for sharing your experience with us.

As stated on our shipping policy, our express delivery is 1-2 working days. As your order was placed after our 2 pm cutoff time on a Friday, this carried through to Monday for fulfillment at our Head Office.

Our tracking shows that this was delivered to you on Wednesday. If you are still experiencing issues with delivery, please contact us at help@remusuomo.com, and we will be happy to assist you further.

Thanks

Ben
Remus Uomo

Noté 5 sur 5 étoiles

nice quality regular fitting jacket

nice quality regular fitting jacket
delivery a bit slow....

15 août 2025
Logo de REMUS UOMO

Réponse de REMUS UOMO

Hey Oliver,

Thank you for your review and for sharing your experience with us.

We are thrilled that you like the quality of your new jacket and that it fits you well. Our team work very hard to create high-quality garments that our customers will love.

I am sorry to hear that you found the delivery slow. According to our tracking, this was delivered within your selected delivery period, but if there are any issues, we would love to know more. Please email us at help@remusuomo.com.

Thanks

Ben
Remus Uomo

Noté 1 sur 5 étoiles

Still not received my refund from a…

Still not received my refund from a returned item

15 août 2025
Logo de REMUS UOMO

Réponse de REMUS UOMO

Hey Adrian,

Thank you very much for your review and for sharing your experience with us!

I have looked into your return and can see this was received at our Head Office 2 working days ago. As per our returns policy, returned orders can take up to 7 working days for us to process and action the refund/exchange. Rest assured, you will receive your refund shortly.

We have sent you an email. Please feel free to reply if you have any further questions.

Thanks

Ben
Remus Uomo

Noté 5 sur 5 étoiles

Good website

Good website, delivery was spot on and I would recommend

15 août 2025
Logo de REMUS UOMO

Réponse de REMUS UOMO

Hey Liam,

Thank you for your kind words and for sharing your experience with us. Your recommendation truly means the world to us.

Thanks

Ben
Remus Uomo

Noté 5 sur 5 étoiles

Excellent Customer Service

Purchased a jacket online, arriving a few days before leaving for a trip. Although, on initial try on the jacket was too big.

Fiona and her team went out of her way to pull out all the stops so that I could have the smaller size just in time before jetting off.

Many thanks again, brilliant customer service!!

12 août 2025
Avis spontané
Logo de REMUS UOMO

Réponse de REMUS UOMO

Good morning,

Thank you so much for your review and for sharing your experience.

Our customers are at the centre of everything we do, and we are simply delighted we were able to help you before your trip. I will be sharing your kind words with Fiona and the rest of the team.

Thanks

Ben
Remus Uomo

Noté 5 sur 5 étoiles

As an old person that struggles…

As an old person that struggles with technology imagine how happy i was to see an old school phone number on my Remus invoice.what surprised me even more that with one ring the phone was picked up buy a wonderfur representative called Fiona Who guided me throw the returns process with ease and dun with joy and clearly a love for her job.Go Fiona Thank you so much.D jones

4 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Service

We recently got married in Tuscany, and the suit shopping prior to shopping at Remus was a nightmare.

The staff from Remus helped us a great deal, sorting correct sizing and styles. I will 100% be ordering again.

Once again, thank you so much. Keep it up!

19 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

I ordered a suit online for an…

I ordered a suit online for an interview.
I live quite rurally, so I got in touch with Remus Uomo as I needed to be sure the suit arrived promptly. They upgraded the delivery to premium and the suit arrived in time. The fit was exactly as described online. The online team were helpful, and had it not been for their assistance my rural living would have caused the suit to arrive late.
While the interview was not a success, the suit and the team at Remus did their part.
Thank you for the excellent service.

7 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

I purchased a pair of trousers on the…

I purchased a pair of trousers on the 3rd of April, and it’s been just a month since the purchase. I only wore them once, and after just one wash, the stitching came apart, which clearly shows the material is of very poor quality.

3 avril 2025
Avis spontané
Logo de REMUS UOMO

Réponse de REMUS UOMO

Hey Balbir,

We are sorry to hear about your experience with your trousers. We offer free returns within 28 days of your order being delivered. Please contact us on help@remusuomo.com, we will get our Quality Control team to take a look and make sure you get sorted out.

Thanks

Ben
Remus Uomo

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. I contacted Remus to see if I could get replacement buttons for a jacket and they were able to help me. Thanks for all your help Fiona.

28 avril 2025
Avis spontané
Logo de REMUS UOMO

Réponse de REMUS UOMO

Hey Michelle,

Thank you for your kind message, we are so glad we could help.

Thanks

Ben
Remus Uomo

Noté 5 sur 5 étoiles

Great Quality

Got a knitted polo for my boyfriend and he absolutely loves it. The quality is unreal! Free delivery and returns is a great plus too for this brand.

16 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Experience

I've shopped in this locale several times, while the stock has decreased in quantity over the last few years, I've always had a most helpful and pleasant time with the staff. My thanks to them for their help and advice over the years.

30 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent experience.

I’ve just purchased a beautiful well made overcoat from Remus Uomo and I am really pleased with the quality.
Fast free delivery and well packaged and some nice little touches. All in all excellent.

27 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Refund process was great

As per my last review, I mentioned I knew I would had to use the return / refund process as I had ordered items in additional sizes / styles. It was again, pain free. The new items came in record time even though I had selected standard delivery. The returns process was easy to follow and money has been refunded for the returned items already. Thank you

13 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Clothes are decent but terrible…

Clothes are decent but terrible customer service. Have been waiting for weeks to return an item with next to no response from their customer service.

24 novembre 2023
Avis spontané
Logo de REMUS UOMO

Réponse de REMUS UOMO

Hi Tom,

I can see our team responded to your email the next working day after your email with full return instructions, unfortunately this seems like you have not received this. Can you please send an email to help@remusuomo.com to ensure we reply with the instructions to the correct email address?

Thanks

Ben
Remus Uomo

Noté 5 sur 5 étoiles

Brilliant customer service

Brilliant customer service. I recently bought a backpack where the zip unfortunately broke upon first use. Refund and replacement was seamless and faultless by Remus Uomo. Thank you

9 janvier 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus