Everyone who visited my property was polite and considerate. The work was carried out quickly and carefully, and the heating system is great. Many thanks to everyone who made this possible.
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Lisez les avis des autres
We contacted Renewafuel with little hope that we could afford Solar Panels and air source heat pump. We were totally gobsmacked that we could afford the installation and are saving a lot of money. T... Voir plus
Used this company on three occasions. The work has been top rate every time. The installers are very professional and tidy. Had a few issues getting a busbar from their suppliers on the last installat... Voir plus
BEWARE of this company. Year 2 of unsolved problems. Day 4 of unsuccessful trying to get installer codes so another inter can correct their error. Their system even show that the solar panel work i... Voir plus
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À propos de l'entreprise
À propos de Renewafuel Home Innovations Limited
Écrit par l'entreprise
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Why Renewafuel?
We are accredited by MCS
You can rest assured that the products we use and our workmanship are confirmed to be at a very high, and consistent standardWe are accredited by HIES
This protects; you as the consumer, the deposit that you pay and provides you with an insurance backed guarantee on the installationWe offer long term payment options
You may be eligible to spread the cost of your system between 2 and 10 years! This means that each month you would be paying off your system while also benefiting from your reduced energy bills*We offer no payments until 2024
You may be eligible for 6 months Buy Now Pay Later on all of our products - so you can have your system fitted and benefit from your energy savings a while before you settle your balance*We pride ourselves on your journey
We work very strongly from referrals and have an in house customer relations team on hand to help you at every point of the journey with us.We care about what we do!
For; our customers, our team, our community and the planet - we will do our best to make a positive impact.& If you would like any more information, please do call
0300 050 2370
*Renewafuel Home Innovations Limited, Company Registration 11358391 of Units 27 & 28 Middletons Yard, Potter Street, Worksop. S80 2FT is an Introducer Appointed Representative of Shermin Finance Limited FRN 727594. Company Registration 01276121. Registered Office Devon House, 1 Chorley New Road, Bolton BL1 4QR. Shermin Finance Limited act as a credit broker not a Lender.
Coordonnées de contact
Units 27 & 28 Middletons Yard, Potter Street, S80 2FT, Worksop, Royaume-Uni
- 0333 050 2370
- sales@renewafuel.co.uk
- www.renewafuel.co.uk
4,4
Excellent
635 avis
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Great experience and service!!!!
Having been let down so many times with previous companies promising they could install an ASHP into our home (which has an unusual layout) but never getting any further than a survey we were starting to think we'd never got away from heating oil. From the moment we got in touch with Danielle and Kelly they took care of everything from the survey, BUS grant and the install team. Josh came and did a full comprehensive survey and at the end was more than confident we could have an ASHP and went through all the options available.
We then got our install date, which surprised us with how soon it would be. Ryan and the plumbing team travelled through he night to get to us in Cornwall and cracked on with fitting the ASHP, pipework, radiators and water tank. They were spot on and talked me through what was being installed and were absolutely first class and professional. They came back the following day and finished off. The next Ryan arrived late morning, again setting off in the night to get to us to install the electrics and talk me through how to make beat use of the system in the most efficient way. All the daft questions I had for Ryan were no trouble for him and his work is first class. He left leaving me feel confident I knew how to operate the system.
I can honestly say I would recommend Renewafuel to any future customers, their installation of our ASHP went so well I'd would consider using them for other things such as solar panels and home batteries. Can't recommend them enough and wish more companies were as professional as them.
3 juillet 2026
Avis spontané
Happy with my solar panels
I can see from my Sunsynk log in that yesterday our new panels covered almost all of my energy for the house and the bit that the panels couldn't cover came from my batteries so I am very happy with how they are working for me.
Nothing was too much trouble for the team on the day they came. They arrived nice and early and left after showing my husband and I how to use the system and read the apps in time for tea.
My bungalow looks more modern just for having the panels too thank you Renewafuel
19 juin 2026
Avis spontané
Fantastic company that care about their workmanship
From start to finish we have been kept informed of what is going on. I initially dealt with Rob and Dave for the survey, I wanted a heat pump as I had seen good reviews and the company was local. However upon the survey they spoke to me about solar and battery. I had agreed with another company to install a system. Renewafuel could install both heat pump and solar 2 months faster than the other company and that was a deal breaker for me.
The workmanship from both plumbing of the heat pump to the solar system is some of the best I have seen. All the electrical cables are routed together, cable managed and looks smart. The pipe work in the airing cupboard and around the meter is perfect. Ryan was our electrician and he took lots of pride in his work and didn’t rush working late and at the weekend. He even adjusted our garden gate as it was sticking. I asked if he could wire in a new induction hob so we could go Gas free and it was no issue. Kane the plumber who installed the heat pump also kept us informed with what was happening. The whole job was large as the system I wanted was a big one and where I wanted the heat pump was unique, roughly 10ft up on the side of our house so we didn’t loose space to store our bins. Again no issue for Renewafuel. Working late, In the heat in right spaces and the loft. Kelly the director has also been In touch throughout which is a nice gesture and is sorting the export process for myself so I can make a bit of money selling back to the grid. We went with a Sigenergy system which so far is performing exactly as intended. Any small issue was resolved quickly with communication which is key to any project.
All in all I would highly recommend Renewafuel if you are looking to install solar, battery and heat pump systems. They have great people and great products.
24 juin 2026
Avis spontané
Just want to say well done to the…
Just want to say well done to the Renewafuel team, starting with Darrell who responded to our initial enquiry, he was very helpful and we felt no pressure at all , he explained how the heat source worked and followed up by sorting out our grant from the government for our heating.
Darrell came for another cup of tea to check out the new air source heating and helped with our new app, overall really thankful for hes help.
so thumbs up for the renewafuel team.
17 juin 2026
Avis spontané
Unreliable
I contacted Renewafuel about solar panels and battery installation. An appointment was made. I missed a call from them on the day of the appointment. I called back and left a message. They did not turn up to the appointment at 4pm. My husband had left work early to attend this. If they don't keep their appointments, how do I know they are reliable in any respect?
17 juin 2026
Avis spontané
Good response
Whilst I had concerns after my initial complaint, Im pleased to able to confirm that the issue I had (which did not in any way relate to the equipment or the installation) has been satisfactorily resolved.
I can happily amend this review reflecting this fact
15 juin 2026
Avis spontané
Great team
Great team, honest advice about best energy and money saving options
14 juin 2026
Avis spontané
A big thank you to all the staff at Renewafuel.
A big thank you to all the staff at Renewafuel for the professional way the installation of my heat pump was carried out.
From Dean and Josh for the preparation, to Cain and Sam for the Installation, which was carried out in a polite, friendly manner. Removing all the waste and leaving my home in a clean and tidy state.
There was a minor issue which was swiftly sorted out. Once again, thank you all for a job well done.
Colin May 2026
15 mai 2026
Avis spontané
Réponse de Renewafuel Home Innovations Limited
Hi Colin,
You have been an absolute pleasure to work with. Thank you very much for all of your kind words — they truly mean a lot to us. As a company, we always strive for 100% customer satisfaction, so feedback like yours is greatly appreciated.
All of the team will be made aware of your comments, as recognition like this is very important to us. We strongly believe that “teamwork makes the dream work”!
I look forward to working with you again in the future, and as I understand you are now part of the Ambassador Programme, please do not hesitate to contact us if there is anything you need.
Kind regards,
TEAM RAF
Happy Bank Holiday!
BEWARE of this company
BEWARE of this company. Year 2 of unsolved problems. Day 4 of unsuccessful trying to get installer codes so another inter can correct their error. Their system even show that the solar panel work in the DARK. ?????
22 mai 2026
Avis spontané
Réponse de Renewafuel Home Innovations Limited
Dear Mr Whitehead,
I believe the only issue here is the continued false comments being made. Your latest review has again been reported to Trustpilot, as this is now the fourth occasion false allegations have been made regarding a matter that has been clearly identified as relating to your internet connection.
We have attended your property on four separate occasions, which demonstrates our commitment to supporting all of our clients and we have made no charge for these extra visits. On each visit, it has been evidenced that the system we installed is functioning correctly and as intended.
As previously explained, the issues experienced are due to the internet service available at the property, which is unfortunately outside of our control and not related to the installation itself.
Should you require any further assistance, we will continue to support you as best we can.
Best regards,
Team Renewafuel
Installation of heat pump
Could not wish for a more helpful and caring company to deal with.
Was especially impressed with there whole structure from the first visit until end of installation and the follow up communication to make sure the installation was exactly how I wanted it to be.
Marks out of 10 without doubt would be 10
8 avril 2026
Avis spontané
Réponse de Renewafuel Home Innovations Limited
Dear Clive you have been an absolute pleasure to work with Thank you so much for your incredibly kind review. Reading feedback like this genuinely means a great deal to TEAM RAF. We always try our best to give people a positive experience, so hearing that we made such a difference really makes all the hard work worthwhile.
Thank you again for taking the time to leave such thoughtful words and for your support — it’s truly appreciated by all of us and I look forward to meeting you and working further with you in the near future Enjoy the Bank Holiday. Kelly & The TEAM!
Arrived on time
Arrived on time, very polite and introduced themselves,
started work straightaway, equipment installed with no fuss, all waste taken away, left my home clean and tidy.
Thank you both, well done 10/10
1 mai 2026
Avis spontané
Réponse de Renewafuel Home Innovations Limited
Thank you Afron so much for your incredibly kind review. Reading feedback like this genuinely means a great deal to us. We always try our best to give people a positive experience, so hearing that we made such a difference really makes all the hard work worthwhile.Even tho there was some bumps in the road along the way!
Thank you again for taking the time to leave such thoughtful words and for your support — it’s truly appreciated by all of us Especially Ryan who worked really hard to get this right! You now have the full journey Air Source Battery Storage & Solar so should you need anything else please do not hesitate to contact us I hope you enjoy all the savings from the Energy companies money Enjoy the bank holiday) Kelly & Team!
Returning Customer
All of the team were very polite and helpfull. The installers were knowlegable andworked in a clean and tidy manner.The sales staff were not pushy to get the order. It does help to have a copy of the latest utility bill if you are also looking at energy saving.
28 avril 2026
Avis spontané
Réponse de Renewafuel Home Innovations Limited
Dear Mrs Ralph,
Firstly, apologies for the delay in getting back to you — we have been incredibly busy here in the office recently!
Thank you so much for your lovely words regarding our team. We genuinely strive to ensure all of our customers have a smooth and stress-free journey into the renewable world. We understand that every customer and every home is different, which is why we never take a “one size fits all” approach. Instead, we focus on giving the best advice tailored to your individual needs.
We are especially pleased that you recognised our non-pushy approach, as supporting customers honestly throughout the whole journey is something we pride ourselves on. It’s important to us that people feel comfortable, informed, and confident in the decisions they make for their home.
As you mentioned, it’s always rewarding once the bills start coming in and you can really begin to see the savings your new system is making.
Should you need anything at all going forward, please never hesitate to contact us. It has truly been a pleasure working with you, and we hope you are enjoying both your new system and the lovely Bank Holiday sunshine!
Warm regards,
Team Renewafuel
A trusted partner
From initial contact through the survey to the thorough explanation of the recommendation and what to expect, and on to an installation of PV panels, battery, and heat pump involving three or four different teams of contractors, Renewafuel were excellent at every touch point. Any issues that arose were handled without fuss and with full consultation, and the whole process was much quicker than I expected. Can thoroughly recommend Renewafuel as a trusted partner to guide you through the process of modernising your home.
24 avril 2026
Avis spontané
Réponse de Renewafuel Home Innovations Limited
Dear Mr Benson,
It was fantastic to see your super positive review — thank you so much. Feedback like yours genuinely means a great deal to all of us here at Renewafuel.
We always strive to guide our customers through the entire journey, from choosing the right products through to helping them achieve the savings that work best for their individual home and lifestyle. Every customer’s situation is different, so it’s important to us that we provide advice and solutions tailored specifically to their needs.
I can also see that you have joined our referral programme, so another huge thank you for helping spread the message and allowing others to make informed choices about moving away from the rising costs of the big energy companies. As you know, there is absolutely no obligation at all — we simply believe word of mouth and recommendations from happy customers are far more valuable than traditional advertising, and it also allows us to give something back to our clients in return for their support.
We hope you are having a fantastic Bank Holiday and enjoying the sunshine along with your new system!
From all the team here at Renewafuel, thank you again for your support.
Warm regards,
Team Renewafuel
The engineers installed my heat pump…
The engineers installed my heat pump quickly. They were very polite and kept everything clean, clearing up as they went along. I had no problems with them whatsoever.
30 mars 2026
Avis spontané
Réponse de Renewafuel Home Innovations Limited
Dear Mr Jacobsen,
Thank you so much for your positive review. It has been an absolute pleasure working with you, and I will ensure our Installation Team are made fully aware of your kind comments.
We always make sure recognition is passed on to the teams involved, as it is their hard work, dedication, and commitment that allow us to continue delivering the level of service we pride ourselves on.
Should you require anything further in the future, please never hesitate to contact us. As one of our valued customers, you are now part of the Renewafuel family, and whether you need advice, support, or assistance, we are always just a phone call or email away and will get straight back to you.
We hope you are enjoying the beautiful sunshine this Bank Holiday weekend!
Many thanks again from all the Team at Renewafuel.
Warm regards,
Team Renewafuel
solar and battery install
amazing company
thank you to kelly,dean,alan,panel installer's and the lovely ladie who took my payment cara.
what can i say first class constant contact though the install always kept me up todate with everything.if your looking at solar and battery install i would 100 percent recoment this company
very fast install from start to finish i would give you 10 stars
once again thank you
rob and sarah waterfield
26 mars 2026
Avis spontané
Réponse de Renewafuel Home Innovations Limited
Thank you so much, Rob and Sarah, for your fantastic review!
We’re absolutely delighted to hear how happy you are with your solar and battery installation. It means a lot to us that you felt well looked after and kept informed throughout the entire process—that’s exactly the experience we aim to deliver.
I’ll be sure to pass on your kind words to Kelly, Dean, Alan, the panel installation team, and Cara—they’ll all really appreciate the recognition.
Thank you again for choosing us and for your recommendation. Enjoy the benefits of your new system!
Warm regards,
The Renewafuel Team
Renewafuel delivered a top class heat pump and solar installation with truly exceptional service from start to finish
I recently had a complete home energy upgrade carried out by Renewafuel , including an air source heat pump , new cylinder, new radiators throughout, 10 solar panels, 3x 5kw batteries and an 8.8 kw inverter system with scaffolding provided by Beatties ( courtesy Renewafuel ).
The whole experience from start to finish has been outstanding. Every member of the team- heating engineers, electricians, plumbers and solar installers were professional, courteous and clearly took a pride in their work. They worked efficiently, kept everything tidy and always took time to answer questions and explain things clearly. On the rare occasion something didn’t go to plan it was dealt with quickly and professionally without any hassle.
A special mention goes to Kelly , Dave , Ryan, Alan and Dean who between them oversaw the entire project brilliantly.
Their combined organisation, communication and genuine care made the whole process easy and stress free . Beatties did an excellent job with the scaffolding safe prompt and reliable.
On top of the service the quality of the equipment they specified and installed has really impressed me . They fitted a Mitsubishi Ecodan 11.2 kw R32 air source heat pump, 3x5kw Sunsynk batteries with an 8.8 kw Sunsynk inverter and 10 Aiko 465w high efficiency solar panels and new Stellrad K2 radiators throughout giving me a serious future- proof system with premium modern kit.
It is rare to find a company where technical expertise, customer service and attention to detail all come together so well . Renewafuel Home Innovations and everyone involved have been exceptional and I wouldn’t hesitate to recommend them whole heartedly to anyone seeking similar works to be undertaken and first class service.
23 mars 2026
Avis spontané
Réponse de Renewafuel Home Innovations Limited
Thank you for such a detailed and thoughtful review Paul,
We’re absolutely delighted to hear that you had such a positive experience with your full home energy upgrade 🤗
Projects of this scale – combining an air source heat pump, solar PV, battery storage and a full heating system upgrade – require careful planning and teamwork, so it’s fantastic to know that every stage of the process felt smooth and well managed from your perspective. Our engineers, electricians, plumbers and solar installers all take great pride in their work, so your comments about their professionalism, efficiency and willingness to explain things clearly will mean a great deal to the whole team.
It’s also wonderful to hear your special mention of Kelly, Dave, Ryan, Alan and Dean. We’ll be sure to pass on your kind words to them, as well as to Beatties for their support with the scaffolding. Everyone involved works hard behind the scenes to make installations as stress-free as possible, so feedback like this is hugely appreciated.
We’re particularly pleased that you’re impressed with the system itself. The combination of the Mitsubishi Ecodan heat pump, Sunsynk battery and inverter system, Aiko solar panels and new radiators is designed to provide a high-performance, future-ready energy solution, and it’s great to hear that it’s already making an impact.
Thank you again for taking the time to share your experience and for recommending Renewafuel Home Innovations so wholeheartedly. It was a pleasure working on your home and we’re always here if you need any support in the future.
Team Renewafuel
The sales team worked efficiently and…
The sales team worked efficiently and sent senior people to site. The fitting team came from a local source and Sheffield. The office based team were extremely friendly and helpful. A pleasant surprise.
9 mars 2026
Avis spontané
Réponse de Renewafuel Home Innovations Limited
Thank you for your kind review Norman,
We’re really pleased to hear that you had a positive experience with both our sales and installation teams. We aim to ensure experienced staff are involved at every stage, so it’s great to know this gave you reassurance during the process.
It’s also lovely to hear your feedback about our office team – we’ll be sure to pass your comments on to them as they work hard to support customers throughout the journey. We truly appreciate you taking the time to share your experience.
Many Thanks
Team Renewafuel
Great customer service.
From my initial enquiry for an air source heat pump until the day that it was fitted, the communication was excellent. The actual installation went very smoothly. The team worked extremely tightly and kept me informed at all times of what was happening. After installation there are a couple of very minor problems but these were dealt with professionalism. During the process all members of the team made themselves available and Ryan was always available to help if I had a query and his workmanship excellent.
13 mars 2026
Avis spontané
Réponse de Renewafuel Home Innovations Limited
Hi there Stephen
Thank you so much for the glowing review,
It is so rewarding to hear that you found our communication was on point. Keeping our clients in the loop and aware of all updates is crucial. Ryan is phenomenal at what he does, he takes great pride and I shall make sure to pass on your comments.
Kelly say's she looks forward from a weekend off from e-mailing you 🤗
Thank you once again for choosing Renewafuel to be part of your more eco-friendly journey. If you do need anything at all don't hesitate to reach out.
Warmest regards Team Renewafuel
a team with a good heart
I have had a few years experience with this company and overall I trust them to do what they do to an excellent technical quality.
Their weakness tends to be in communication where this can fall down, but once they get to you their installers and Tech team are excellent.
Their phone responses are friendly and supportive but do not always close the loop so that you have to chase them when an engineer doesn't attend when booked, so your plans for the day can be thrown.
6 mars 2026
Avis spontané
Réponse de Renewafuel Home Innovations Limited
Hi Andrew
Thank you for taking the time to share your feedback and for your continued support over the years. I can see you’ve had a number of products installed with us and we really do appreciate your custom and the trust you’ve placed in our team.
It’s great to hear that you value the technical quality of our work and the expertise of our installers and technical team. We’ll certainly pass your kind comments on to them, as they take a lot of pride in delivering a high standard of installation and service.
We do, however, take on board your comments regarding communication. While we’re pleased that our phone team have been friendly and supportive, we fully appreciate how frustrating it can be when appointments aren’t clearly followed up or when you have to chase for updates, especially when it disrupts your day. This is something we continue to work on improving so that the service we provide around communication matches the technical standards we aim to deliver on every installation.
Thank you again for your honest feedback and for being a valued customer over the years.
Team Renewafuel
ECODAN ASHP INSTALLATION OCT 25
I had my Ecodan ASHP installed end of October 2025, the pre sales service was excellent, everything was explained/presented in a clear & concise manner, the survey & output documents were 1st class, installation was seamless, Ryan & team were extremely professional & treated our home with the utmost respect and left everything clean & tidy, the after sales experience has also been excellent, with any snagging or issues/questions I had they were resolved in a timely manner & nothing was too much trouble, I would highly recommend Renewafuel for any installations
29 octobre 2025
Avis spontané
Réponse de Renewafuel Home Innovations Limited
Thank you for taking the time to share such a positive review. Vince,
We’re delighted to hear that your experience with Renewafuel – from the initial consultation and survey through to installation and aftercare – met your expectations. Our team takes great pride in ensuring every stage of the process is clear, professional and carried out with respect for our customers’ homes.
I’ll be sure to pass your kind comments on to Ryan and the installation team; they will really appreciate the recognition.
It’s also great to hear that our after-sales support has been helpful in resolving any questions or snagging quickly. Providing ongoing support after installation is very important to us.
Thank you again for your recommendation and for choosing Renewafuel for your Ecodan ASHP installation.
Team Renewafuel
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