I want my review to stand out and make sure we give a round of applause to the client support team at Rentec Direct. I have a small portfolio of properties I manage alongside my real estate business... Voir plus
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Lisez les avis des autres
I purchased Rentec Direct specifically because of the excellent reviews of the support team. My experience with support has been fantastic. They always seem to be willing to go above and beyond to a... Voir plus
Rentec Direct and their staff are amazing! Over the past several years they have always been Always prompt, professional and very helpful. Traci recently helped us with several questions and and ne... Voir plus
L'entreprise a répondu
Denys is always amazing and Myra was just as helpful! Those two ladies are absolutely great! Only one of your support team is a little rough around the edges but I am unsure of her name. She wasn't... Voir plus
À propos de l'entreprise
Coordonnées de contact
231 SW I St, 97526, Grants Pass, Etats-Unis
- 800-881-5139
- success@rentecdirect.com
- www.rentecdirect.com
4,7
Excellent
56 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Rentec is always quick to reply to my…
Rentec is always quick to reply to my requests for information. I love the product and company!
24 février 2026
Avis spontané
Réponse de Rentec Direct
Thank you, Ellie! We're glad to hear that you're having a good experience; we are always here when you need us!
Quick to respond and knowledgeable
I'm super happy with the technical assistance I receive with Rentec Direct. They are quick to respond and very knowledgeable. Thank you Myra B!
23 février 2026
Avis spontané
Réponse de Rentec Direct
Thank you for taking the time to review, Molly! Myra is always happy to help, and we'll be sure to pass along your thanks!
I asked a question about accounting in…
I asked a question about accounting in Rentec that I was having trouble figuring out. Myra answered my question by showing exactly what I had done wrong and it fixed my problem immediately. I want to thank Myra for going beyond giving a standard answer and finding the solution herself.
We have been using Rentec several years now and it has made our office work smoother and efficiently.
20 février 2026
Avis spontané
Réponse de Rentec Direct
Thanks, Frances! We're glad your question was answered; Myra is always happy to help! We'll be sure to pass along your thanks to her, and we're glad you're having a good experience with the software.
"Great Experience"
What made me have a "great" experience, is the courtesy and professionalism that was shown to me during the conversation. I needed help and Myra went above and beyond helping me, in dialogue that I could relate to.
20 février 2026
Avis spontané
Réponse de Rentec Direct
Thank you for taking the time to review, Sandra! Glad to hear that you're having a great experience, and we'll be sure to pass along your thanks to Myra. Please reach out whenever you need!
I want to thank Colton from RentTech…
I want to thank Colton from RentTech Direct for the outstanding support.
He has been great to work with — always very responsive and quick to reply. As someone new to RentTech and also newly launching a property management company, I had quite a few questions, and Colton took the time to clarify everything clearly and patiently.
His support made the onboarding process much smoother and gave me confidence moving forward. I truly appreciate his professionalism and efficiency.
Highly recommend!
18 février 2026
Avis spontané
Réponse de Rentec Direct
Thanks, Paula! Colton loves ensuring that our clients become experts with the software. We're glad to hear you feel confident moving forward, and we're always here when you have any questions!
Colton has been a pleasure to work with…
Colton has been a pleasure to work with and extremely helpful throughout the entire set up of my account!
17 février 2026
Avis spontané
Réponse de Rentec Direct
Thank you for taking the time to review, Julia! So glad to hear you had a good setup experience; we'll be sure to pass along your thanks to Colton!
10+ year client of Rentec
I've been using Rentec for over a decade. The tech support is 👍🏼! Denys is especially helpful and works through any issue until there is no longer an issue.
11 février 2026
Avis spontané
Réponse de Rentec Direct
Thank you, Marianne! It's always great to hear from long-term clients, and wonderful to hear that you're having a good experience. Our team is always here when you need us, and we'll be sure to pass along your thanks to Denys!
Réponse de Rentec Direct
Thank you for taking the time to review, Nick! Glad to hear you had a good experience with our team! Don't hesitate to reach out whenever you need!
Colton is the best
Colton is the best. He is quick and very responsive. He is the best.
5 février 2026
Avis spontané
Réponse de Rentec Direct
Thanks, Christine; Colton is wonderful, and he loves helping our clients become experts with the software! Don't hesitate to reach out if you have any questions!
Kathryn and the rest of the Rentec…
Kathryn and the rest of the Rentec Direct staff is terrific. I've been with them over 8 years. The most recent experience was Kathryn getting back to me on a Sunday right before a tax deadline. I love the property management software, the tools it has for tax time and tax filing, and most of all , the quick customer service and response like the ability to talk to a human being both via email and phone call. Thank you RD.
3 février 2026
Avis spontané
Réponse de Rentec Direct
Thank you for taking the time to review! We love hearing from long-time clients. Kathryn is always dedicated to ensuring that our clients have all the tools to make daily tasks and tax time as smooth as possible. So glad you had a good experience, and we'll be sure to pass along your thanks to Kathryn! Don't hesitate to reach out whenever you need; we're always here to help!
Réponse de Rentec Direct
Thanks for taking the time to review, Diane! We'll be sure to pass along your thanks to Colton!
As a new landlord
As a new landlord, getting started felt a little overwhelming, but Rentec Direct made the process easy from day one. Their team was professional and very supportive, especially Jesse, who kept calling and checking in to make sure everything was going well and that I was comfortable using the software. He took the time to walk me through everything step by step, which I really appreciated. The platform is easy to use, and the monthly rate is very reasonable for everything you get. Overall, it’s been a great experience, and I’m glad I chose Rentec Direct.
1 février 2026
Avis spontané
Réponse de Rentec Direct
Thank you, Moe! It's great to hear you've been working well with Jesse; he always enjoys working with clients and helping them become experts at using the program. So glad to hear you're having a great experience! Don't hesitate to reach out whenever you need. We're always here when you need!
They have great customer service
They have great customer service. Simple to set up demos and help during set up. Love their system
2 février 2026
Avis spontané
Réponse de Rentec Direct
Thank you for taking the time to review, Rosalina! We're glad you're finding the software easy to set up and navigate. We're always here whenever you have any questions!
#1 Customer Support Team
I have worked at varying levels of access with the Rentec Direct system for a little over 1 year now. To this point, I have found their customer support to be second to none! What a great team!
3 février 2026
Avis spontané
Réponse de Rentec Direct
Thank you for taking the time to review, Bobbi! It's great to hear that you've had such a good experience with our customer support. We're always here whenever you have questions!
10 Year User Review
I have used Rentec Direct for coming up on 10 years. For the cost of the software, its capabilities for a small to large property management company are currently unmatched. Tack on lightning fast and highly effective customer service to that, and you would have to be out of your mind to go anywhere else for PM Software.
29 janvier 2026
Avis spontané
Réponse de Rentec Direct
Thank you for taking the time to review! It's always great hearing from long-term clients! We love hearing that you have had a good experience; don't hesitate to reach out whenever you have questions or requests. Our team is always happy to help!
I have been using Rentec Direct for 5…
I have been using Rentec Direct for 5 years. This software is user friendly and easy to use. Kathryn has been amazing at helping me.
20 janvier 2026
Avis spontané
Réponse de Rentec Direct
Thank you, Jennifer! Our goal is to ensure that the software is robust and feature-rich, but still easy to use! Glad to hear we're hitting the mark, and we'll be sure to pass along your thanks to Kathryn!
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