Reliable delivery of notes but there are SO many spelling mistakes of patient names on the portal it is unbelievable and takes extra time to find each one. I'd also like to thank Michelle Monahan per... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
i sent an email to request an amendment to the information for the a pack of title deeds to be amended. This was actioned and an email received back to confirm system should be updated within 24 hour... Voir plus
L'entreprise a répondu
The Delivery Service works extremely smoothly, the delivery person is always helpful. Any time we have to request a data change on the website through the customer service team the response is very qu... Voir plus
L'entreprise a répondu
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Services d'information
- Entreprise d'automatisme
- Service de cloud computing
- Services aux entreprises
- Services de stockage d'archives
Écrit par l'entreprise
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Coordonnées de contact
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Royaume-Uni
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Service!
Extra storage boxes requested yesterday afternoon, arrived this morning. Delivery driver pleasant & helpful. Great service!
22 septembre 2026
It took 2 weeks for a response and you…
It took 2 weeks for a response and you were unable to locate a copy of our contract on our records.
16 septembre 2026
Our request was handled efficiently and…
Our request was handled efficiently and documents received in the timeframe needed.
Thank you
18 septembre 2026
It was a very quick service and the…
It was a very quick service and the instructions were easy to follow.
15 septembre 2026
Réponse de Restore Information Management
Thank you for your review Catherine, It is great to hear you are happy with the service you have received from us at Restore
Extremely helpful staff
Pauline was extremely helpful and dealt with our request very efficiently.
18 septembre 2026
Réponse de Restore Information Management
Hi Debbie, thank you for your review and thank you for your kind words regarding Pauline, I shall make sure she receives this
Réponse de Restore Information Management
Hi Daniela, thank you for your review, we are very happy to hear of your positive experience with Restore
Swift Repsonse
I received a very swift response to my query. This was received from Dale who always answers quickly and efficiently.
11 septembre 2026
Réponse de Restore Information Management
Hi Laura, thank you for your review and thank you for your kind words regarding Dale, I shall make sure he receives this
The Service delivery team are always…
The Service delivery team are always very helpful, we have had a few issues with delivery recently and they have assisted in arranging a next day delivery to help.
11 septembre 2026
Réponse de Restore Information Management
Hi Ken, thank you very much for this review, we are greatly pleased to hear of your positive experience with us
Reliable delivery of notes but there…
Reliable delivery of notes but there are SO many spelling mistakes of patient names on the portal it is unbelievable and takes extra time to find each one.
I'd also like to thank Michelle Monahan personally who has chased up missing notes for me in the past, with great efficiency .
10 septembre 2026
Réponse de Restore Information Management
Hi Jackie, i shall pass this issue onto the team that look after your account, thank you for your kind words for Michelle, i shall make sure she receives this
Réponse de Restore Information Management
Thank you for your review Geeta, It is great to hear you are happy with the service you have received from us at Restore
amendment…
i sent an email to request an amendment to the information for the a pack of title deeds to be amended. This was actioned and an email received back to confirm system should be updated within 24 hours.
10 septembre 2026
Réponse de Restore Information Management
Hi Sue, thank you for your review, we are very happy to hear of your positive experience provided by Restore
The Delivery Service works extremely…
The Delivery Service works extremely smoothly, the delivery person is always helpful. Any time we have to request a data change on the website through the customer service team the response is very quick.
12 septembre 2026
Réponse de Restore Information Management
Thank you for your review Helen, It is great to hear you are happy with the service you have received from us at Restore
Lisa is extremely helpful all of the…
Lisa is extremely helpful all of the time, thank you LIsa.
9 septembre 2026
Réponse de Restore Information Management
Hi Annabelle, thank you very much for your kind words, I shall pass this onto Lisa, we are pleased to hear of your happiness with the service provided
Réponse de Restore Information Management
Thank you for your review David. We are very pleased to hear you received your items promptly
Access to Restore Portal
The Company were able to sort out the issue with minimal delay.
2 septembre 2026
Réponse de Restore Information Management
Hi, thank you for your review, we are very happy to hear of your positive experience provided by Restore
Dale Grimes is excellent
Dale Grimes is excellent. Nothing is too much trouble and he knows everything.
Top guy :)
3 septembre 2026
Réponse de Restore Information Management
Hi Lynsey, thank you very much for your kind words, I shall pass this onto Dale, we are pleased to hear of your happiness with the service provided
Received information in a timely manner.
27 août 2026
Réponse de Restore Information Management
HI, thank you for your review, we are pleased to hear of your positive experience with Restore
Could do Better
there is a particular member of staff who is very helpful and knowledgably Ms Russell , however I note that there appears to be a disconnect between the admin staff and the warehouse which can lead to mistakes
26 août 2026
Réponse de Restore Information Management
Hi Anthony, thank you for your kind words regarding Ms Russell, this shall be passed onto her. Your comments regarding the disconnect shall be passed to the relevant team to investigate this further
The Agent is fantastic, on time and very helpful.
The Agent is fantastic, polite, friendly and very helpful. I can't thank you enough.
28 août 2026
Réponse de Restore Information Management
Thank you for your kind review Maryam. We are pleased to know you are satisfied with the service received from Restore
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