The simplicity of getting boxed documents picked up for storage. I sent an email for boxes of documents to be picked and I had an email back within the hour and the boxes were picked up 2 days later.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very reliable, efficient service. Staff are always very friendly and helpful with any queries/issues. If we ever need any urgent packets, they are usually delivered within a reasonable time on the... Voir plus
L'entreprise a répondu
Delivery of patient notes was the next day which was fantastic. Gentleman that came was very friendly, polite and cheerful. The system is great - very smooth-running. Great communication all the wa... Voir plus
L'entreprise a répondu
Selins tried her hardest to assist me with the password issue and lack of access to the Restore site. While Selina was unable to resolve the issue she passed my details to the AXA contact who did... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Restore Information Management is the leading UK owned provider of information management services. Specialising in secure physical document storage, scanning, digital mailrooms, outbound communications (hybrid mail) and hosting. Our approach helps organisations protect, transform and access their information seamlessly and efficiently. With a focus on innovation and customer-focused solutions, we help organisations streamline and management their information and communications to stay competitive in today’s fast-paced market.
Coordonnées de contact
Royaume-Uni
- www.restore.co.uk/informationmanagement
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Response time
4 juin 2026
Customer communications
3 juin 2026
Excellent Service
The simplicity of getting boxed documents picked up for storage. I sent an email for boxes of documents to be picked and I had an email back within the hour and the boxes were picked up 2 days later.
3 juin 2026
Very helpful advice and request fully…
Very helpful advice and request fully and promptly met
5 juin 2026
friendly and helpful advice
friendly and helpful advice, accessed the records quickly and informative
4 juin 2026
Réponse de Restore Information Management
Thank you for your review Jackie. It is great to hear you are happy with the service you received from Restore
Customer service and service support…
Customer service and service support are easy to communicate with, very helpful and knowledgeable.
4 juin 2026
Réponse de Restore Information Management
Thank you for your review Paul. It is great to hear you are happy with the service you received from Restore
quick, simple, easy
I Emailed with what i needed and it came next day. quick, simple, easy.
3 juin 2026
Réponse de Restore Information Management
Thank you Luke, your comments are great to read and very much appreciated
quik service
29 mai 2026
Réponse de Restore Information Management
Thank you for your review Maxine. It is great to hear you are happy with the service you received from Restore
Fast great service
29 mai 2026
Réponse de Restore Information Management
Thank you for your review Amanda. It is great to hear you are happy with the service you received from Restore
Very reliable service
Very reliable, efficient service. Staff are always very friendly and helpful with any queries/issues. If we ever need any urgent packets, they are usually delivered within a reasonable time on the same day.
27 mai 2026
Réponse de Restore Information Management
Hi Mandy, thank you very much for your review, we are happy to hear of your satisfaction with the service provided
Would have liked an email confirming…
Would have liked an email confirming the file had been delivered. Instead just left on reception.
21 mai 2026
Réponse de Restore Information Management
Hi June, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter further
Réponse de Restore Information Management
Hi Greg, thank you very much for your review, we are happy to hear of your satisfaction with the service provided
Fantastic service
Fantastic service, picked up when promised, no issues and no stress. Thank you so much
20 mai 2026
Réponse de Restore Information Management
Hi Claudine, thank you very much for your review, we are happy to hear of your satisfaction with the service provided
Quick and efficient service
20 mai 2026
Réponse de Restore Information Management
Hi Agie, thank you very much for your review, we are happy to hear of your satisfaction with the service provided
Réponse de Restore Information Management
Hi Catherine, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter further
Fast response to a query i had about…
Fast response to a query i had about services we have with the company during an audit at my work. The delivery drivers are always happy and chatty, and will answer any question you have. Thank you Restore
20 mai 2026
Réponse de Restore Information Management
Hi Stacey, thank you very much for your review, we are happy to hear of your satisfaction with the service provided
Very prompt and seamless service
Pleasantly surprised by the prompt and seamless service offered between request to the Trust Health Records department and their external partner and actioned date! :-)
15 mai 2026
Réponse de Restore Information Management
Thank you for your review. It is great to hear you are happy with the service Restore provide
You have recently changed the process…
You have recently changed the process in the way sending boxes back to restore is processed which we were not informed of. This caused the collection driver to leave on two separate occasions with no boxes as we were unaware we had to print labels ourselves now and the driver did not supply these as previously. This was not communicated to us.
21 mai 2026
Réponse de Restore Information Management
Thank you for taking the time to leave your review Louise. I have passed this over for the relevant team to contact you and advise if this is a change moving forward or a one off situation
Great Service
Never had an issue. Delivery has always been prompt, almost always next working day and when it's the following working day it's always because I sent in a request fairly late.
20 mai 2026
Réponse de Restore Information Management
Thank you for your review Thomas. It is great to hear you are happy with the service Restore provide
Handled quickly
15 mai 2026
Réponse de Restore Information Management
Thank you for your review, we are very pleased to hear that you are happy with the service that Restore has provided
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