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Restore Information Management Avis 

1 662
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Restore are great! They respond quickly to my emails, I'm not able to use the electronic site just yet so I rely on email correspondence. The member of staff I communicate with is friendly and profes... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I emailed about stock got an immediate response and the items were with me in a couple of days customer service staff kept me updated every day.

Noté 5 sur 5 étoiles

Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services d'information
  2. Entreprise d'automatisme
  3. Services aux entreprises
  4. Service de cloud computing
  5. Services de stockage d'archives

Écrit par l'entreprise

Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.


Coordonnées de contact

Trusted by Organisations Across the UK

Explore Information Management Solutions

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 662)

365 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

it would be good when i order a box it…

it would be good when i order a box it actually turns up

23 juillet 2026
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Réponse de Restore Information Management

Thank you for your review Stuart, We are very sorry to hear your delivery was not received. A member of our Customer Care team will be in touch to discuss this with you further.

Noté 2 sur 5 étoiles

Great Service from admin team at…

Great Service from admin team at Restore and prompt delivery. but the delivery driver dumped the boxes at the door and refused to help carry them any further.

15 juillet 2026
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Réponse de Restore Information Management

Hi, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter further

Noté 5 sur 5 étoiles

good customer service always helpful…

good customer service always helpful ,collection went smoothly and they are always professional.

14 juillet 2026
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Réponse de Restore Information Management

Thank you for your review Roxana, It is great to hear you are happy with the service you have received from us at Restore

Noté 5 sur 5 étoiles

Communication is always responded to…

Communication is always responded to straight away, goods are delivered reliably and in a timely manner. No problems at all to report.

15 juillet 2026
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Réponse de Restore Information Management

Thank you for your review Linda, we are pleased to hear you are happy with the service provided to you

Noté 2 sur 5 étoiles

Delivery day is always wrong!

Delivery is set on the same day of the week as agreed. However, after submit an order on portal, it always shows the wrong day and need to email to CS to change it manually. We have emailed to CS multiple times but never resolved. What a waste of time!

18 juillet 2026
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Réponse de Restore Information Management

Hi, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter further

Noté 5 sur 5 étoiles

Required 10 boxes to be returned to me…

Required 10 boxes to be returned to me and the process was easy. The boxes were delivered within 24 hours. Perfect.

15 juillet 2026
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Réponse de Restore Information Management

Thank you for your kind review Carol. It is great to hear we provided you with the level of service we aim to provide for our customers.

Noté 5 sur 5 étoiles

VERY QUICK RESPONSE

10 juillet 2026
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Réponse de Restore Information Management

Thank you for your review Elisa. Your review is greatly appreciated

Noté 5 sur 5 étoiles

great assistance when I could not get…

great assistance when I could not get the system to accept my request

9 juillet 2026
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Réponse de Restore Information Management

Thank you for your review Jan. It is great to hear your issue was resolved to your satisfaction

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery

9 juillet 2026
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Réponse de Restore Information Management

Thank you for your review Kate, we are please to hear you are happy with our delivery service

Noté 4 sur 5 étoiles

Restore are great

Restore are great! They respond quickly to my emails, I'm not able to use the electronic site just yet so I rely on email correspondence. The member of staff I communicate with is friendly and professional and always there to help.

7 juillet 2026
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Réponse de Restore Information Management

Thank you for your review Christine. Your kind comments are greatly appreciated

Noté 5 sur 5 étoiles

Efficient

I emailed about a queue of the box location of a box that was out, and received a prompt response.

10 juillet 2026
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Réponse de Restore Information Management

Thank you for your review Nicola. Your comments are greatly appreciated.

Noté 5 sur 5 étoiles

I cannot fault the service in anyway

I cannot fault the service in anyway. Whenever I need something from Restore they action it that day and deliver on it the next day, and in the seven years I have used their service they have never failed to keep to that schedule.

9 juillet 2026
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Réponse de Restore Information Management

Thank you for your review James. It is great to hear you are happy with the service you have received from us at Restore

Noté 5 sur 5 étoiles

Dale from the Manchester always…

Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commitment to getting things done quickly and effectively is greatly appreciated.
Thank you
Amanda

6 juillet 2026
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Réponse de Restore Information Management

Thank you for your review Amanda. Your comments are greatly appreciated and will be passed onto Dale

Noté 4 sur 5 étoiles

responded quickly

4 juillet 2026
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Réponse de Restore Information Management

Thank you for your review Rebecca. It is great to hear you are happy with the service we provide for you

Noté 5 sur 5 étoiles

GREAT SERVICE

Quick response to email query regarding portal.

9 juillet 2026
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Réponse de Restore Information Management

Thank you for your review Elizabeth. It is great to hear you are happy with the service we provide for you

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