Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I sent a request and I did not change the shipping address so I emailed Restore to change the address for me and it was done in no time at all and they email me to confirm that the email address had b... Voir plus
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Voir plus
L'entreprise a répondu
You have recently changed the process in the way sending boxes back to restore is processed which we were not informed of. This caused the collection driver to leave on two separate occasions with no... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Services d'information
- Entreprise d'automatisme
- Services aux entreprises
- Service de cloud computing
- Services de stockage d'archives
Écrit par l'entreprise
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Coordonnées de contact
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Royaume-Uni
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Do not have a problem with the company…
Do not have a problem with the company or the service staff are always friendly and helpful and service is first class
20 juin 2026
Réponse de Restore Information Management
Thank you for your review Jennifer, It is great to hear you are happy with the service you have received from us
Réponse de Restore Information Management
Hi Priyanka, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
query was resolved satisfactory
even though we were billed in error and my email did not reach the team due to their firewall protection for attachments , when i called to discuss the matter the response was perfect. it was resolved quickly as expected. we have worked with this company for many years and this is the only time we've had a query
18 juin 2026
Réponse de Restore Information Management
Thank you for your review. We are pleased to hear your query was resolved to your satisfaction.
Always helpful and quick to answer.
19 juin 2026
Réponse de Restore Information Management
Hi Lee, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
Réponse de Restore Information Management
Thank you for your review Neil, It is great to hear you are happy with the service you have received from us
They were very helpful and responsive…
They were very helpful and responsive with my request. Great customer service experience.
12 juin 2026
Réponse de Restore Information Management
Hi, thank you for your review, we are very happy to hear of your satisfaction with the service provided to you
Very good team
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the drivers. Your hard work and support are greatly appreciated.
Keep up the excellent work!
16 juin 2026
Réponse de Restore Information Management
Hi Faycal, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
Staff very helpful and gave good advice.
13 juin 2026
Réponse de Restore Information Management
Thank you for your review Betty, It is great to hear you are happy with the service you have received from us
Réponse de Restore Information Management
Hi James, thank you for your review, we are greatly pleased to hear of you happiness with the service provided
Great customer service fast collection…
Great customer service fast collection no issues.
12 juin 2026
Réponse de Restore Information Management
Hi, thank you for your review, we are very happy to hear of your satisfaction with the service provided to you
Réponse de Restore Information Management
Thank you for your review Sandra, It is great to hear you are happy with the service you received from us
Réponse de Restore Information Management
Thank you for your review Victoria. It is great to hear you are happy with the service you have received from Restore
Réponse de Restore Information Management
Thank you for your review Claire. It is great to hear you are happy with the service you received from Restore
Response time
4 juin 2026
Réponse de Restore Information Management
Hi George, thank you for your review, we are greatly pleased to hear of you happiness with the service provided
Customer communications
3 juin 2026
Réponse de Restore Information Management
Hi Jana, thank you for your review, we are very happy to hear of your satisfaction with the service provided to you
Excellent Service
The simplicity of getting boxed documents picked up for storage. I sent an email for boxes of documents to be picked and I had an email back within the hour and the boxes were picked up 2 days later.
3 juin 2026
Réponse de Restore Information Management
Hi Rob, thank you for your review, we are very pleased to hear of your positive experience with us
Very helpful advice and request fully…
Very helpful advice and request fully and promptly met
5 juin 2026
Réponse de Restore Information Management
Hi Peter, thank you for your review, we are greatly pleased to hear of you happiness with the service provided
friendly and helpful advice
friendly and helpful advice, accessed the records quickly and informative
4 juin 2026
Réponse de Restore Information Management
Thank you for your review Jackie. It is great to hear you are happy with the service you received from Restore
Customer service and service support…
Customer service and service support are easy to communicate with, very helpful and knowledgeable.
4 juin 2026
Réponse de Restore Information Management
Thank you for your review Paul. It is great to hear you are happy with the service you received from Restore
quick, simple, easy
I Emailed with what i needed and it came next day. quick, simple, easy.
3 juin 2026
Réponse de Restore Information Management
Thank you Luke, your comments are great to read and very much appreciated
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