The customer care team (mentioning Leanne) who were extremely helpful and prompt with our request for retrieval of our records, despite only been given a few hours to action our request. Great custom... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Voir plus
L'entreprise a répondu
I sent a request and I did not change the shipping address so I emailed Restore to change the address for me and it was done in no time at all and they email me to confirm that the email address had b... Voir plus
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Services d'information
- Entreprise d'automatisme
- Services aux entreprises
- Service de cloud computing
- Services de stockage d'archives
Écrit par l'entreprise
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Coordonnées de contact
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Royaume-Uni
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The Service was excellent.
The Service was excellent.
Our request was made and we had the information we required the next day.
The same with collection, once the request was made collection was made the following day
14 mai 2026
Réponse de Restore Information Management
Thank you for your lovely review. We are really pleased to hear our Teams are providing the service that Restore strives to provide
Réponse de Restore Information Management
Thank you for your review Faisal. It is great to hear you are satisfied with the service you receive from us
Réponse de Restore Information Management
Thank you for your review, we are happy to hear of your positive experience with us
Quick and efficient delivery and…
Quick and efficient delivery and collection of requested items. Polite and friendly delivery chap
25 avril 2026
Réponse de Restore Information Management
Hi Owen, many thanks for your review, we are pleased to hear of your satisfaction with the service provided to you
Quick response and turnaround regarding…
Quick response and turnaround regarding query and additional correspondences
15 mai 2026
Réponse de Restore Information Management
Thank you for your review Gerard, we are very pleased to hear that you are happy with the service that Restore have provided
Very efficient in responding to…
Very efficient in responding to requests for delivery/collection of records.
Friendly staff
9 mai 2026
Réponse de Restore Information Management
Hi Toni, thank you very much for this review, we are pleased to hear of your satisfaction with the service provided to you
Selins tried her hardest to assist me…
Selins tried her hardest to assist me with the password issue and lack of access to the Restore site.
While Selina was unable to resolve the issue she passed my details to the AXA contact who did help me regain access.
Thanks Selina
14 mai 2026
Réponse de Restore Information Management
Hi Carol, thank you very much for your review, we are happy to hear of this, I shall pass this onto Selina.
Réponse de Restore Information Management
Hi Jessica, many thanks for your review, we are pleased to hear of your satisfaction with the service provided to you
Réponse de Restore Information Management
Thank you for your review Doug, we are happy to hear of your positive experience with us
Réponse de Restore Information Management
Hi Gemma, thank you very much for this review, we are pleased to hear of your satisfaction with the service provided
Excellent service
Excellent service, excellent customer service.
The team are always happy to help. Especially Claire Richardson, who goes above and beyond to support all requests I send through.
9 mai 2026
Réponse de Restore Information Management
Hi Michelle, thank you very much for your review, I shall pass your kind words onto the team and Claire specifically
Réponse de Restore Information Management
Thank you for your kind review Susan, we are very pleased to hear that you are happy with the service Restore provided
Fast delivery.
9 mai 2026
Réponse de Restore Information Management
Thank you for taking the time to leave your kind review Pertunia
Great Team at Restore
Great Team at Restore, professional, efficient, polite, helpful. Always Deliver, safe in their hands.
9 mai 2026
Réponse de Restore Information Management
Thank you for your great review Peter. It is lovely to hear you received the level of service that Restore strives to provide
Great company to work with
Great company to work with - provide a really good customer service, fast responses and support. Excellent communication.
7 mai 2026
Réponse de Restore Information Management
Hi Sarah, thank you very much for your review, we are very pleased to hear of your satisfaction with the service provided
Professional and prompt service.
2 mai 2026
Réponse de Restore Information Management
Hi Kathryn, thank you for your review, we are very happy to hear of this
Always respond quickly to matters…
Always respond quickly to matters arising. Good service always.
2 mai 2026
Réponse de Restore Information Management
Hi, thank you for your review, we are happy to hear of your satisfaction with the service provided to you
Réponse de Restore Information Management
Hi Emma, thank you for your review, we shall pass this comment onto the team that look after your account
Great service
Great service. Collection day as requested and efficient and friendly collection
1 mai 2026
Réponse de Restore Information Management
Thank you for your review Ray, we are pleased to hear that you are happy with the service provided
Prompt delivery from our local depot
6 mai 2026
Réponse de Restore Information Management
Hi, thank you very much for your review, we are happy to hear of your satisfaction with the service provided
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