Richardson & Starling Avis 

270
TrustScore 4.5 sur 5

4,5

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Noté 5 sur 5 étoiles

George Buchanan and Josh Jones renewed my joists and floorboards in my kitchen replaced damp plasterboard and plastered the walls. They were very professional, efficient and very hard workers. The job... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the initial enquiry call to R.S. With Danielle regarding what we needed & an appointment secured the next day from Marie with details of the Surveyor Craig Davidson attending our property was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Andy and George were out and done a fantastic job of replacing our bathroom floor, they came out and got their heads down and fired in about the job. Both Andy and George were very pleasant and tidied... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had two workers in yesterday fixing a dampness problem in two different areas of our house. The work was carried out very professionally and both workers were polite and helpful. They covered entir... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise d'étanchéité

Écrit par l'entreprise

As a company, we have built up an enormous store of knowledge on the causes of property decay and the best ways of stopping the rot and restoring the building. But it doesn't stop there. Our team of surveyors and technicians are always on the look-out for cutting edge industry-led initiatives to ensure that we can offer you the very best solutions to damp and condensation, wood rot, infestations and basement waterproofing. We give an honest appraisal and specify a minimum targeted treatment to deal with the problem and deliver value for money repairs. Being the property maintenance division of one of Scotland’s largest building contractors, we are able to see a property restoration through from start to finish. Once we have identified and repaired the fabric of your building, our sister companies can continue the restoration. When Richardson & Starling hand the building back to you, there will be nothing left to do except move in. We are also a founding member of the Property Care Association and are endorsed by the Government Trustmark scheme. Richardson & Starling has experience working across all sectors and have refurbished properties as diverse as office blocks and industrial units, granite villas and Victorian terrace housing. From restoring historic council buildings to ancient castles, you can rest assured that we have all the skills and knowledge to restore your building to its former glory. Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.


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4,5

Excellent

TrustScore 4.5 sur 5

270 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,5

Tous les avis

(270)

27 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service

Great service. Had damp report done on house I was potentially going to buy. Survey carried out very quickly, provided verbal update after and written report within five working days. Report helped me make a decision about whether or not to proceed with buy. Decided not to based on thorough advice I was given. outcome could have been very different if I had not had not had report done. Would recommend.

4 avril 2025
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Réponse de Richardson & Starling

Thanks for the review, Gaby. We appreciate you giving feedback on your experience with us. Good luck in your property search!

Noté 5 sur 5 étoiles

Richardson and Starling came to my home…

Richardson and Starling came to my home to treat dampness in my kitchen. They found it to be a bit more difficult job due to previous person fitting mish mash kitchen The guys couldn’t have been more considerate and sent for their foreman Alex . They managed to get around the problem and were here 2days. Cleaned up at end of job.Left me with temporary workspace until new kitchen is fitted. Would like to say a big thank to Aidan,Stuart and Brian Very much appreciated. First class job!
Jane Orr Falkirk

2 avril 2025
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Réponse de Richardson & Starling

Thank you for the review, Jane. We're thrilled to hear you are happy with the work carried out by the team and we'll pass on your comments to Aiden, Stuart, Brian and Alex.

Noté 3 sur 5 étoiles

As we were away during the two weeks…

As we were away during the two weeks that Richardson & Starling were in our home replacing the floor joists and boards and also applying three coats of epoxy resin over the concrete solum then we can't comment on the actual work done.

But, we can comment on the condition our home was left in regarding dirty marks and scrapes on the walls and doors.
There was also a pile of screws scattered along the window ledge and a snapped cord pull from one of our Venetian blinds.
Although the job was in the kitchen/living room area they had been in the bedrooms and made use of the en-suite as well as the other bathroom.
The bathroom floor vinyl was subject to epoxy resin drips marks and marks from dirty footwear.
There was a hand towel which had been used to wipe dirty hands on and then screwed up and placed back on it's rail. A discarded centre from a toilet roll and an empty hand wash bottle were left above the hand basin.

To finish off, we then found out our Shark vacuum had been taken off it's stand , used and full of dirt etc., and then thrown back into the corner of the cupboard with the cable just thrown on top of it.
As I said before, we can't comment on the standard of work that was done to remove and replace the whole floor, but the conditions left behind were pretty poor.

The developer can confirm that this was as I stated.

6 octobre 2024
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Réponse de Richardson & Starling

We are sorry to learn about your experience after completion of the works at your property in October last year. Our contracts supervisor will be in touch to discuss this with you and your developer.

Noté 5 sur 5 étoiles

I was worried about having work done in…

I was worried about having work done in my home for a few reasons,one being my rescue dog and cat who are extremely nervous but the noise was minimal and the work was carried out in 2 days,the men that done the work Brian and Aiden were extremely nice and friendly which helped a lot.they done a fantastic job and left the house immaculate.i was worried I would have a lot of mess to clean but they done it all. It was a pleasure having them in my home and the work they done was fantastic.

17 mars 2025
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Réponse de Richardson & Starling

Thank you for the review, Liza. We're thrilled to hear you are happy with the work carried out by the team, we'll pass on your comments to Brian and Aiden.

Noté 5 sur 5 étoiles

Professional work completed

Brian, Lewis and John were professional from start to finish, excellent job done,very happy with finished bathroom

12 mars 2025
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Réponse de Richardson & Starling

Thank you for the review, Charlotte. We'll pass on your comments to Brian, Lewis and John.

Noté 5 sur 5 étoiles

From the survey to finding the issue…

From the survey to finding the issue with condensation. I have been in contact with Zoe and Emma who are very helpful. Today the vent was installed, Irvine arrived on time, very friendly and did a great job. Left the room tidy. 5⭐️ Would recommend this company.

14 mars 2025
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Réponse de Richardson & Starling

Thank you for the review, May. We are thrilled to hear you are happy with the work carried out by the team. We'll pass on your comments to Zoe, Emma and Irvine.

Noté 5 sur 5 étoiles

Excellent service

Having had a lot of work carried out by R&S (Aberdeen), I have been happy with the service provided from the start. Mark, the surveyor, was excellent, going beyond what I had asked for to let me know about a much bigger issue he had discovered. Rachael in the office has been brilliant at communicating and very helpful when timescales have changed. Davie and Neil were brilliant workmen, very tidy and with excellent attention to detail. I was kept updated at all times - the work ran on, as it always does, but I was kept apprised of this and all the work was completed to a high standard. Any questions were answered quickly and efficiently, and any problems solved effectively. I would highly recommend.

13 mars 2025
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Réponse de Richardson & Starling

Thank you for the review. We're delighted to hear you are happy with the work carried out by the team in Aberdeen and we'll pass on your comments to Mark, Rachael, Davie and Neil.

Noté 5 sur 5 étoiles

Thanks so much for sorting our Kitchen

Thanks so much for sorting our Kitchen, please pass on my gratitude to Shawn (Joiner), his colleague, Garry (suveyor) and Paul (not sure think foreman). Although we had one or two challenges I did feel that your team had our back which is really reassuring. Also, you Zoe and Emma (office staff) have been great too, good one :)

18 février 2025
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Réponse de Richardson & Starling

Thank you for the review, Peter. It's great to hear you are happy with the work carried out by the team. We look forward to working with you in the future.

Noté 1 sur 5 étoiles

Unhappy with the service

Very disappointed in the level of service provided. We paid in advance for a survey and had to chase for the report and then no one responded when we asked for additional scope to be added.

10 mars 2025
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Réponse de Richardson & Starling

We apologise for the inconvenience. Can you please provide contact details so that we can resolve the matter for you.

Noté 5 sur 5 étoiles

Wet room floor.

Just had work done to replace the flooring in my disabled wet room. The level of workmanship shows that the guys Norrie and Paul are a credit to the company. Both did a phenomenal job and have been neat and tidy and kept me informed of the work all the way through the job. I’m beyond pleased at the work the 2 lads have done today to fix a very damp and unsafe floor. So thank you its very much appreciated what you both did.

5 mars 2025
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Réponse de Richardson & Starling

Thanks for the review, Geraldine. It's great to hear you are happy with the work Norrie and Paul carried out, we'll pass on your comments to them and look forward to working with you in the future.

Noté 5 sur 5 étoiles

Prompt and comprehensive service

Prompt and comprehensive service and managed a delicate situation in my elderly parents house very professionally. Neil and team were first class dealing with a major dry rot issue.

16 septembre 2024
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Réponse de Richardson & Starling

Thank you for the review, Keith. We are delighted to hear you are happy with the work carried out by the team, we'll pass on your comments to them and look forward to working with you in the future.

Noté 5 sur 5 étoiles

Brilliant Company to use

From first telephone with Ashley, then Jodi who were both so pleasant and helpful. Then Surveyor Jason and all tradesmen who called were on time, totally professional,polite and helpful. I would have no hesitation in recommending this company. I used company 27 years ago and it still holds the same high standards today .

6 janvier 2025
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Réponse de Richardson & Starling

Thank you for the great review, Veronica. We're delighted to hear you are happy with the work carried out by the team, we'll pass on your comments to them.

Noté 5 sur 5 étoiles

Great service lovely workmen highly…

Great service lovely workmen highly recommended left the job perfectly thank you very much ross and chris

17 février 2025
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Réponse de Richardson & Starling

Thank you for the review, Emma. It's great to hear that you are happy with the work carried out by Ross and Chris.

Noté 5 sur 5 étoiles

Great experience from start to finish

Great experience from start to finish, would definitely recommend!!

3 février 2025
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Réponse de Richardson & Starling

Thanks for the review, Sarah. We're delighted to hear you are happy with the work carried out by the team and look forward to working with you in the future.

Noté 5 sur 5 étoiles

Ross and David were absolutely…

Ross and David were absolutely brilliant very helpful and polite would thoroughly recommend them 😁.

12 février 2025
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Réponse de Richardson & Starling

Thank you for the review. It's great to hear you are happy with the work carried out by the team.

Noté 5 sur 5 étoiles

Paul, Norrie and John working in Lochgilphead

Paul, Norrie and John did an amazing job for us.
They were enthusiastic, hard working and just nice!

3 février 2025
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Réponse de Richardson & Starling

Thank you for the great review. We're delighted you are happy with the work carried out by Paul, Norrie and John and will pass on your comments to them.

Noté 5 sur 5 étoiles

Highly recommend Ross and Chris…

Highly recommend Ross and Chris fantastic job from start to finish professionally done and also made sure there wasn’t anything left lying around very tidy. Thanks

11 février 2025
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Réponse de Richardson & Starling

Thank you for the review, Lewis. It's great to hear you are happy with the work carried out by the team and we'll pass on your comments to Ross and Chris.

Noté 5 sur 5 étoiles

Bathroom renovation

Excellent service from Richardson & Starling. Recently had a bathroom renovation completed within 4 days, all done to a very high standard.

From Roddys initial survey to completion of the job we were kept informed all the way through about what was being carried out and the tradesmen were excellent, friendly and very professional. Would like to mention and thank Brian, Jordan and Jamie for the work carried out, we would highly recommend Richardson & Starling.

27 janvier 2025
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Réponse de Richardson & Starling

Thank you for the review, Allan. We're delighted to hear you are happy with the work carried out by the team and we'll pass on your comments to Roddy, Brian, Jordan and Jamie.

Noté 5 sur 5 étoiles

David A

David A, the plasterer On time, friendly, great job and place left very tidy. He explained what he was going to do and nothing seemed to be a bother. Would recommend him and the company.

4 février 2025
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Réponse de Richardson & Starling

Thanks for the review, Donald. We appreciate you taking the tie to give feedback on your experience with us. We'll pass on your comments to David .

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