Richer Sounds - Bath Avis 

1 507
TrustScore 5 sur 5

4,9

4A York Place, London Road, BA1 6AE Bath, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very helpful and well-informed assistant (Fred) who quickly worked out what I wanted /was looking for and advised me on what to buy and on the pros/cons of various alternatives. The opportunity to go... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always, friendly, helpful, knowledgeable staff. Bought a Samsung Soundbar at an incredible price and also some rear speaker stands - open box, so saved myself a few pennies. Very happy and would... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was the best service I’ve ever had from start to finish all the guys at richer sounds in bath were helpful and knowledgable and every question was answered fast with no issues. Sean and Hayden we... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

  • 4A York Place, London Road, BA1 6AE, Bath, Royaume-Uni

  • 0333 900 0088

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 507)

23 773 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fred & Sean are top notch

Fred & Sean are top notch. I was in desperate need of a power cable and they were able to help same day and were so helpful even put it to the side for me to ensure I could collect it straight away. Would highly recommend for any AV needs!

9 juillet 2026
Avis spontané
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Excellent customer service with good…

Excellent customer service with good product range, I have used this company before and would definitely use them again

30 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Very helpful and well-informed staff

Very helpful and well-informed assistant (Fred) who quickly worked out what I wanted /was looking for and advised me on what to buy and on the pros/cons of various alternatives. The opportunity to go in and look and listen before buying was excellent and really helped me to decide. I haven't regretted my choices!

26 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Happy amplifier purchase experience

I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’t try to push the product. He showed me alternatives, again without attempting a hard sell. The amplifier sold itself! A great experience.

29 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

This was the best service I’ve ever had…

This was the best service I’ve ever had from start to finish all the guys at richer sounds in bath were helpful and knowledgable and every question was answered fast with no issues. Sean and Hayden were a pleasure to deal with and the Tv is perfect and I will be using these guys again for all my tech needs.

25 juin 2026
Avis spontané
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Hisense Smart Tv

Friendly people very friendly staff happy days🤗. TV picture is VeryVery Clear & great quality picture perfect with
Text-to-speech it is perfect for people who can't Reed.

16 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

I bought this lovely little yet potent…

I bought this lovely little yet potent blue tooth speaker set for a wedding present the man in the shop was very helpful and the speakers were delivered on time so for me it’s a big tick welldone richer sounds

18 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Happy customer

Excellent service from the staff in the Bath store and supply of desired product at a competitive price.

9 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Noté 4 sur 5 étoiles

Support team as always responded on…

Support team as always responded on time anytime i contact them. Thumbs up

19 juin 2026
Avis spontané
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for the feedback on the support team, which is pleasing to hear of course. We hope everything with your new system!

The Richer Sounds team

Noté 5 sur 5 étoiles

Great As Always

As always, friendly, helpful, knowledgeable staff.
Bought a Samsung Soundbar at an incredible price and also some rear speaker stands - open box, so saved myself a few pennies.
Very happy and would continue to recommend.
Manager Fred served me. Nice chap.

13 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thank you for your wonderful feedback

Noté 4 sur 5 étoiles

Great advice and service

Great advice and service. Just some confusion about delivery which went to shop not our house.

12 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for taking us your review. I’m really pleased you found the service helpful, but of course sorry for the confusion around delivery going to the store.

I’ll check in with the team to understand where that happened, and if you do need any further help please get in touch..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Noté 5 sur 5 étoiles

Fantastic advice

Fantastic advice, great after sales service as ever. I’d never buy a TV anywhere else tbh. Thanks you again to the Bath crew 🙏

11 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Recently ordered the wrong product but…

Recently ordered the wrong product but after a telephone call to Store, they managed to cancel it and reordered the correct one for my needs.

10 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Soooo helpful

The guys in the Bath store are very polite and real experts. I had a problem setting up my new Onkyo amplifier. A phone call got me on the right track.

9 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, advice was helpful and honest. Really pleased with my purchase.

8 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your 5 star review, we look forward to seeing you again next time

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus