Richer Sounds - Bath Avis 

1 507
TrustScore 5 sur 5

4,9

4A York Place, London Road, BA1 6AE Bath, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very helpful and well-informed assistant (Fred) who quickly worked out what I wanted /was looking for and advised me on what to buy and on the pros/cons of various alternatives. The opportunity to go... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always, friendly, helpful, knowledgeable staff. Bought a Samsung Soundbar at an incredible price and also some rear speaker stands - open box, so saved myself a few pennies. Very happy and would... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was the best service I’ve ever had from start to finish all the guys at richer sounds in bath were helpful and knowledgable and every question was answered fast with no issues. Sean and Hayden we... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

  • 4A York Place, London Road, BA1 6AE, Bath, Royaume-Uni

  • 0333 900 0088

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 507)

23 773 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service.

Good service and price.

23 mai 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

The staff in the Bath branch were very…

The staff in the Bath branch were very knowledgeable, helpful and their approach was utterly professional.
They answered all my questions with patience and it was just a pleasure to deal with them.
Thoroughly recommended.

30 mai 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Great service from Richer Sounds

The agent I spoke to was very helpful and the items were speedily dispatched.They are exactly what I needed. Also good value for money.

5 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Excellent Service

I always use Richer Sounds for my electrical entertainment items because I have such great service. The staff are helpful and patient even though I have, thanks to my technological inadequacy, had to call them several times when setting up equipment. They also have plenty of choice and good, competitive prices.

2 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Sean was so helpful throughout our…

Sean was so helpful throughout our visit. He clearly really knows his stuff and gave us great advice on what to buy. Follow up has also been first class. Highly recommend Richer Sounds and Sean (although the whole team there seemed on the ball also).

4 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

A real buying experience

The price was right, the tv quality picture and sound great and the small 48 in screen size suits our viewing situation perfectly. Exceptional staff at sales team , friendly and efficient .

3 juin 2026
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Réponse de Richer Sounds - Bath

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Great service

Hayden took the time to listen to what we wanted and answered all the questions we had.
The TV was ready when he said it would be & collection was very straight forward.
Thanks

3 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, friendly, knowledgeable staff. Not pushy, want you to have the system that fits your needs.

2 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Very helpful and knowledgable staff

Very helpful and knowledgable staff. I found what I exactly needed and wasn't persuaded to buy something else just because it was more expensive.

24 mai 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Richer Sounds Bath, you don't have to visit to receive superb service.

Richer Sounds Bath, pull it out of the bag again. Although all communications were via email, Tom could not have provided a more friendly, professional and informed service, which went above and beyond and exceeded my expectations. Every interaction I have had with the Bath store has been first class, great service, great prices, with a 6 year warranty, what's not to like?

21 mai 2026
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Réponse de Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

No problems

No problems. Smooth and simple

21 mai 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Clear guidance

Clear guidance. Stuck to price quoted. All good

19 mai 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Excellent service

We purchased a TV at a very competitive price. All the emails were helpful and explanatory. I spoke to Sean over the phone reference collection and he was very helpful. My husband picked up the TV with no problems whatsoever.

11 mai 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

I was quoted a great price over the…

I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification.
I also asked to use/borrow a Richer Sounds Head alignment protractor which was also waiting with my item for collection.
Very happy with the price and I felt that nothing was too much trouble, a very pleasant experience.

11 mai 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

First class

First class ! Third time brought from Richer Sounds can not fault these guys! Always buy from them ,after sales is great to had a bit of a hicup with the order but was sorted straight away !
Freddy was on the ball when it came to the sale of the tv!
SERVICE PRICE AND STAFF
GREAT!

4 mai 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Free exchange of tv after six months

I had a problem with a tv that I purchased about six months ago. I thought the problem was proberly not the tv but me not being able to set it up properly. Richer Sound said it had a software problem and I was offered another new tv of a different brand at no extra cost. I was amazed and delighted.

5 mai 2026
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Réponse de Richer Sounds - Bath

Thank you for your wonderful feedback

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