Richer Sounds Bath, pull it out of the bag again. Although all communications were via email, Tom could not have provided a more friendly, professional and informed service, which went above and beyon... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very helpful and knowledgable staff. I found what I exactly needed and wasn't persuaded to buy something else just because it was more expensive.
L'entreprise a répondu
Good price, discount applied for VIP membership after phone call to Customer Services as did not receive email voucher. George from Bath store dealt with order, excellent customer service. Product or... Voir plus
L'entreprise a répondu
I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification. I also asked to use/borrow a Richer Sounds Head alignment protra... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
4A York Place, London Road, BA1 6AE, Bath, Royaume-Uni
- 0333 900 0088
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic helpful knowledgeable and…
Fantastic helpful knowledgeable and friendly service from all Staaff at Richer Sounds Bath
11 octobre 2025
Réponse de Richer Sounds - Bath
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Helpful knowledgeable staff
Helpful knowledgeable staff. Enabled me to make the right choice based on sound, room, aesthetic, and price.
3 novembre 2025
Réponse de Richer Sounds - Bath
Thanks for your kind review, we look forward to your next visit.
I wasn't sure about my choice of audio…
I wasn't sure about my choice of audio equipment at first but their staff is very helpful and knowledgeable, shared insights on my choices and made some recommendations. I received my new audio system in a few days and I've enjoyed it since.
1 novembre 2025
Réponse de Richer Sounds - Bath
Thank you for your wonderful feedback
Very knowledgeable and professional…
Very knowledgeable and professional service and advice
1 novembre 2025
Réponse de Richer Sounds - Bath
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Once again I have used this company…
Once again I have used this company because of their knowledge, integrity and customer service
1 novembre 2025
Réponse de Richer Sounds - Bath
Thank you for your wonderful feedback
knowledgeable friendly staff
knowledgeable friendly staff, very happy with purchased turntable and wireless speaker
30 octobre 2025
Réponse de Richer Sounds - Bath
Thanks for your 5 star review, we look forward to seeing you again next time
Great service
Great service, answered all my questions and offered constructive advice. Not pushy either.
Equipment arrived promptly.
29 octobre 2025
Réponse de Richer Sounds - Bath
Thank you for your 5 star review!
Réponse de Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Balanced, unbiased advice and great value.
Excellent help from Hayden on my initial visit looking to upgrade my 15 year old Panasonic plasma, and most of the other stuff plugged into it. He provided a great overview of what was available and made some good suggestions. I left with three quotes being sent to me for consideration. No hard sell here, just good advice. Having made some decisions I returned a couple of weeks later and confirmed my shopping list with Fred who was also a great help. Delivery was as promised and using the recommended installer I now have a brilliant wall mounted Samsung QE65s95f and Hwq800f soundbar. currently rewatching all of my favourite movies, they look and sound brilliant. A big thanks to the RS team, highly recommended.
28 septembre 2025
Avis spontané
Réponse de Richer Sounds - Bath
Thanks for your feedback, great to read you were happy with our service.
Easy ordering process
Easy ordering process. Kept updated on the delivery time. Easy collection from store with very helpful staff who offered to try the tv before we left the store.
28 octobre 2025
Réponse de Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Great customer service.
Great customer service
What a great product.
The customer care is very good and after-sales care is excellent.
24 octobre 2025
Réponse de Richer Sounds - Bath
Thank you for your wonderful feedback
Réponse de Richer Sounds - Bath
Thank you for your 5 star review, it’s lovely to read your comments.
Great service.
Great service.Hayden was friendly and very helpful. Just what I needed as I know little about sound systems.
25 octobre 2025
Réponse de Richer Sounds - Bath
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
The Best Shop in Town
Brilliant shop in Bath with knowledgeable and helpful staff. I always go to Richer Sounds for everything Hifi.
24 octobre 2025
Réponse de Richer Sounds - Bath
Thank you for your wonderful feedback
Great experience all round thanks.
22 octobre 2025
Réponse de Richer Sounds - Bath
Thanks for your feedback, great to read you were happy with our service.
Good advice and knowledge on the…
Good advice and knowledge on the ‘phone. Item collected from cheerful staff without delay. Brilliant.
20 octobre 2025
Réponse de Richer Sounds - Bath
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Haydn was extremely helpful as were the…
Haydn was extremely helpful as were the other staff in Bath
29 août 2025
Réponse de Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
The staff member is called Fred who was…
The staff member is called Fred who was very knowledgeable and helpful in deciding the best television for us. We are very pleased with the quality of the TV and would definitely recommend the staff at RICHER SOUNDS for good advice
16 octobre 2025
Réponse de Richer Sounds - Bath
Thank you for your wonderful feedback
Informative and professional
Informative and professional every step of the way. Very good.
15 octobre 2025
Réponse de Richer Sounds - Bath
Thank you for your 5 star review!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.