Four years into its 6-year warranty, my Freesat box started giving problems. Brighton store sent it away for repair but when it came back it still kept freezing. The staff at Brighton were excellent a... Voir plus
L'entreprise a répondu
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Four years into its 6-year warranty, my Freesat box started giving problems. Brighton store sent it away for repair but when it came back it still kept freezing. The staff at Brighton were excellent a... Voir plus
L'entreprise a répondu
I always do some research beforehand. But it's good to visit the store and be informed of options that I'd maybe not considered. I never feel like the staff (in Brighton) are trying to upsell anything... Voir plus
L'entreprise a répondu
The Brighton shop representative was knowledgeable on tv’s and guided me through selection. Having brought items there before I was given an extra £50 off the 75 inch tv, plus the added bonus of a six... Voir plus
L'entreprise a répondu
I needed some information on a new TV and Charlie & Toby were very knowlegable , helpful & friendly . Toby explained everything to me clearly so that I could make a suitable choice on the best prod... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
54 London Road, BN1 4JE, Bridhton, Royaume-Uni
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Great non pushy sales staff who didn't make me feel ignorant of the various TV types. I had been dallying for over a year and was still treated like a new person.

Réponse de Richer Sounds - Brighton
Very helpful staff, I bought 2mtrs of speaker cable and received top notch service in the Brighton store.

Réponse de Richer Sounds - Brighton
I needed advice on head phones compatible with my TV .
This advice was excellent, and the head phones arrived within two days, The sound they produce is superb. Thank you for solving our problem.

Réponse de Richer Sounds - Brighton
Very helpful staff an the price was very competative.

Réponse de Richer Sounds - Brighton
Great prices and brilliant staff. Nothing is too much trouble. I think they are the best in the business.

Réponse de Richer Sounds - Brighton
A very quick and helpful staff and they know what they are talking about.

Réponse de Richer Sounds - Brighton
Jay listened to what we wanted, how we watched tv and then recommended a couple of sets. Then described the benefits of each. Once we had decided, Jay arranged installation. Everything went smoothly and we felt that we were being dealt with by professionals

Réponse de Richer Sounds - Brighton
Started as phone call, great informative staff who were keen to try and help me, easy website with good display of information. Quick and easy delivery with trusted courier, product worked flawlessly. Can’t test their refund/return policy as am happy with product but have confidence it would have gone well!

Réponse de Richer Sounds - Brighton
Simple and straightforward to deal with. Provided a cheaper cost than a competitor. Fast delivery. All in all a great customer experience.

Réponse de Richer Sounds - Brighton
Great service , updated my sound system and they sorted me out with top stuff at a great price

Réponse de Richer Sounds - Brighton
Wish I’d found these guys earlier
All the members of staff I dealt with were lovely. Tv great too and good price. It will be my go to for all entertainment products from now on

Réponse de Richer Sounds - Brighton
Knowledgeable staff solving my
viewing and audio problems

Réponse de Richer Sounds - Brighton
Always use Richer Sounds
Customer Service second to none
Dealt with my broken television problem
Swiftly new tv arrived within 48 hours

Réponse de Richer Sounds - Brighton
Customer service is second to no other shop.
Charlie from you Brighton Branch deserves a pay rise, nothing is too much trouble for him.

Réponse de Richer Sounds - Brighton
Great service and very friendly and knowledgeable staff.

Réponse de Richer Sounds - Brighton
Helpful team. They know their stuff. Recommend to anyone buying audio equipment.

Réponse de Richer Sounds - Brighton
I love Richer Sounds. The staff are knowledgable, patient and lovely, they price match, you're supporting the high street by shopping there, and crucially they sell great products. No reason to look anywhere else.

Réponse de Richer Sounds - Brighton
We went into the London Rd Brighton branch, knowing we wanted a turntable but not knowing much else.
The staff were all very helpful and knowledgable, and gave us lots of useful advice without pressuring us to buy anything. When we had found what we wanted, they ordered it in to the store and it was ready to collect a couple of days later.

Réponse de Richer Sounds - Brighton
We bought a record player and amp from Richer Sounds for my son. OMG it’s so amazing and I did t go for the best model. So happy. The customer service is just amazing. They speak to you like a real person and not through tec geek terms. So I could understand :)

Réponse de Richer Sounds - Brighton
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