Four years into its 6-year warranty, my Freesat box started giving problems. Brighton store sent it away for repair but when it came back it still kept freezing. The staff at Brighton were excellent a... Voir plus
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Lisez les avis des autres
I always do some research beforehand. But it's good to visit the store and be informed of options that I'd maybe not considered. I never feel like the staff (in Brighton) are trying to upsell anything... Voir plus
L'entreprise a répondu
The Brighton shop representative was knowledgeable on tv’s and guided me through selection. Having brought items there before I was given an extra £50 off the 75 inch tv, plus the added bonus of a six... Voir plus
L'entreprise a répondu
I needed some information on a new TV and Charlie & Toby were very knowlegable , helpful & friendly . Toby explained everything to me clearly so that I could make a suitable choice on the best prod... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
54 London Road, BN1 4JE, Bridhton, Royaume-Uni
- 0333 900 0039
Demande des avis aux clients
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I only ever use Richer Sounds for TV's
I always use Richer Sounds not only for the professional and friendly staff but for the 6 year warranty.
My wife picked up the TV and it was brought to her car.
They are also very competitive with their prices.

Réponse de Richer Sounds - Brighton
Brilliant company
Brilliant company. Based on past experience I would not go to anyone else for TV’s as the quality of service and warranty cover is unbeatable. Process spot on and staff are great to deal with.

Réponse de Richer Sounds - Brighton
Great service as usual
Great service as usual. An initial problem was solved quickly and I was kept informed at all times on the progress of my order. When I picked up my new CD player it was ready immediately and I was served by a very personable assistant. Thank you from a very satisfied customer.

Réponse de Richer Sounds - Brighton
Very polite and helpful staff
Very polite and helpful staff. Good product knowledge. Would definitely purchase from them again in the future. Great retailer gurantee.

Réponse de Richer Sounds - Brighton
The only TV shop in Brighton
Advice, knowledge and approachable, best TV Audio shop by miles

Réponse de Richer Sounds - Brighton
I got some lovely speakers for my…
I got some lovely speakers for my wife’s turntables. The staff were really helpful, not pushy at all, and they helped us make a great decision. Very happy with speakers, amazing sound, they look awesome, and they look they have been built to last, totally worth the money!

Réponse de Richer Sounds - Brighton
Very friendly helpful staff answered my…
Very friendly helpful staff answered my telephone call, reserving my item for collection, on arrival at the store, the manager assisted me with the purchase. A top quality store and service, thank you very much.

Réponse de Richer Sounds - Brighton
Very professional and helpful happy to…
Very professional and helpful happy to help thank you

Réponse de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton
Brilliant service by Richer Sounds as…
Brilliant service by Richer Sounds as ever - this time Rosie at Brighton. Also price matched a silly price advertised elsewhere and beat it by £10. I wouldn’t go anywhere else for AV equipment!

Réponse de Richer Sounds - Brighton
Very polite staff in your Brighton…
Very polite staff in your Brighton shop, friendly, knowledgeable, unfortunately, the delivery company weren't very good at all!

Réponse de Richer Sounds - Brighton
Speaker stands Brighton
Neil, was helpful and provided the information via required to make my purchase

Réponse de Richer Sounds - Brighton
Fantastic advice
I intended to buy a blue tooth receiver. However, I wad asked for details of my intended use of the product. Based on my answers I was advised to buy a Wi-Fi streamer. The recommended product is excellent and fits my needs perfectly. The richer sounds team were amazing. Thank you so much.

Réponse de Richer Sounds - Brighton
Excellent
Very happy with CS, we always go straight to Richer sounds whenever we need to purchase any entertainment equipment, price point and choice always excellent and after sales service is as good

Réponse de Richer Sounds - Brighton
Helpful Advice, Good Customer Service, Great Product
Excellent info and advice from Nick in store, gave us a good recommendation, and we are thrilled with our purchase

Réponse de Richer Sounds - Brighton
The best…bar none!
As usual, RS B’ton represents the best AV retail customer experience around. Their professionalism, expert knowledge and advice, and tremendous patience are the best… bar none! Thank you.

Réponse de Richer Sounds - Brighton
Box arrived a day before it was
Box arrived a day before it was due to arrive .. Unpacked and set the box to play. In less than 1 hour it was up and running. Picture quality better than Freeview on my 5year old set. Lots of Apps and Live TV to watch. Well worth the money. Buy.

Réponse de Richer Sounds - Brighton
Great service
Charlie in Brighton gave us lots of useful advice and suggestions, even as we changed our parameters. We were on a tight budget and he helped get the most for our money by checking with other stores and finding us a great deal. Next day delivery also really helped us out.

Réponse de Richer Sounds - Brighton
The transaction was easy
The transaction was easy - including the price match. I would commend Jay (at Brighton) for his promptness and efficiency sorting my purchase.

Réponse de Richer Sounds - Brighton
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