Richer Sounds - Brighton Avis 

2 521
TrustScore 5 sur 5

4,9

54 London Road, BN1 4JE Bridhton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Four years into its 6-year warranty, my Freesat box started giving problems. Brighton store sent it away for repair but when it came back it still kept freezing. The staff at Brighton were excellent a... Voir plus

Noté 5 sur 5 étoiles

I always do some research beforehand. But it's good to visit the store and be informed of options that I'd maybe not considered. I never feel like the staff (in Brighton) are trying to upsell anything... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Brighton shop representative was knowledgeable on tv’s and guided me through selection. Having brought items there before I was given an extra £50 off the 75 inch tv, plus the added bonus of a six... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed some information on a new TV and Charlie & Toby were very knowlegable , helpful & friendly . Toby explained everything to me clearly so that I could make a suitable choice on the best prod... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(2 521)

24 030 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I only ever use Richer Sounds for TV's

I always use Richer Sounds not only for the professional and friendly staff but for the 6 year warranty.
My wife picked up the TV and it was brought to her car.
They are also very competitive with their prices.

7 avril 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Brilliant company

Brilliant company. Based on past experience I would not go to anyone else for TV’s as the quality of service and warranty cover is unbeatable. Process spot on and staff are great to deal with.

6 avril 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Great service as usual

Great service as usual. An initial problem was solved quickly and I was kept informed at all times on the progress of my order. When I picked up my new CD player it was ready immediately and I was served by a very personable assistant. Thank you from a very satisfied customer.

4 avril 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Very polite and helpful staff

Very polite and helpful staff. Good product knowledge. Would definitely purchase from them again in the future. Great retailer gurantee.

4 avril 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

The only TV shop in Brighton

Advice, knowledge and approachable, best TV Audio shop by miles

3 avril 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

I got some lovely speakers for my…

I got some lovely speakers for my wife’s turntables. The staff were really helpful, not pushy at all, and they helped us make a great decision. Very happy with speakers, amazing sound, they look awesome, and they look they have been built to last, totally worth the money!

2 avril 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Very friendly helpful staff answered my…

Very friendly helpful staff answered my telephone call, reserving my item for collection, on arrival at the store, the manager assisted me with the purchase. A top quality store and service, thank you very much.

1 avril 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Very helpful and knowledgeable staff.

23 mars 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Brilliant service by Richer Sounds as…

Brilliant service by Richer Sounds as ever - this time Rosie at Brighton. Also price matched a silly price advertised elsewhere and beat it by £10. I wouldn’t go anywhere else for AV equipment!

30 mars 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Very polite staff in your Brighton…

Very polite staff in your Brighton shop, friendly, knowledgeable, unfortunately, the delivery company weren't very good at all!

21 mars 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Speaker stands Brighton

Neil, was helpful and provided the information via required to make my purchase

29 mars 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Fantastic advice

I intended to buy a blue tooth receiver. However, I wad asked for details of my intended use of the product. Based on my answers I was advised to buy a Wi-Fi streamer. The recommended product is excellent and fits my needs perfectly. The richer sounds team were amazing. Thank you so much.

28 mars 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Excellent

Very happy with CS, we always go straight to Richer sounds whenever we need to purchase any entertainment equipment, price point and choice always excellent and after sales service is as good

28 mars 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Helpful Advice, Good Customer Service, Great Product

Excellent info and advice from Nick in store, gave us a good recommendation, and we are thrilled with our purchase

28 mars 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

The best…bar none!

As usual, RS B’ton represents the best AV retail customer experience around. Their professionalism, expert knowledge and advice, and tremendous patience are the best… bar none! Thank you.

27 mars 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Box arrived a day before it was

Box arrived a day before it was due to arrive .. Unpacked and set the box to play. In less than 1 hour it was up and running. Picture quality better than Freeview on my 5year old set. Lots of Apps and Live TV to watch. Well worth the money. Buy.

27 mars 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Great service

Charlie in Brighton gave us lots of useful advice and suggestions, even as we changed our parameters. We were on a tight budget and he helped get the most for our money by checking with other stores and finding us a great deal. Next day delivery also really helped us out.

24 mars 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

The transaction was easy

The transaction was easy - including the price match. I would commend Jay (at Brighton) for his promptness and efficiency sorting my purchase.

24 mars 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thank you for your wonderful feedback

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